Bldg Management Company

scrubs

Overall I’m satisfied with the experience with BLDG; they are not the nicest and the availability is not the best, but I can’t say they did anything really bad to me and the apartment was good for what I paid for.
In more detail:
Pros:
— Good apartment for the price. It was an old apartment in an old building, but it was huge and in a nice location (Inwood).
— Responsiveness to issues: they were not impressively fast and you need to spend some time but all significant issues were reasonably fixed. Building manager Chris Orpheus sometimes didn’t respond in a timely fashion, but was always correct and usually helpful. I had a big leakage in my bathroom ceiling and they did a very nice job; also a few minor issues were solved in a (for my standards) reasonable time.
— Honest: I’ve read reviews defining BLDG as scammers; that has not been my experience so far. I think they are just ‘greedy’; if they can win a dollar, they will, but always in my experience, inside the law. They raised the rent yearly in a reasonable amount and so far did whatever they committed to. On the other hand, read carefully what you sign because they won’t have mercy of you :)
I had to pay a huge security deposit; but when I finished the lease they returned complete (with interests); so they do what they commit to. But if you leave the apartment earlier than expected you’ll have to do what your contract says (for example, pay until end of contract); no exceptions.
Cons
— Building was sometimes dirty and overall maintenance (other than what you specially requested) was not great. It seems that i you don’t ask for it, they don’t care that much.
— Super usually did his job but also usually looked like he hated his job and also hated you.
— Communication is difficult. Emails usually take days or even weeks to be replied and telephone is not easy. If you go to the office you can find really nice people but if you are not lucky there are people that are always too busy or think that are too important to talk with you.
— Details: They spent 2 years in writing our names (incorrectly, BTW) in the mailbox and they never changed my name in the intercom.
— Flexibility: they will do their part, but you’ll have to do yours; no exceptions, no negotiations.
Bottom line: be careful with what you sign; don’t expect VIP customer care but (in my experience) you won’t be scammed.

I am not nor have I never been a tenant, but by God, I will never rent from BLDG. Never interacted with a ruder person in my life. If you are considering renting with them, give their office a call, and if you are not offended by the nasty attitude and downright meanness of their employees by the time you hang up, then by all means! But I have no time for rudeness, and I will not reward bad, bitter, angry people by giving them business. No thank you.

Do not rent through BLDG.
My wife and I lived in our apartment for 3 years. We always paid our rent on time. The supers were friendly and accommodating. However, the few times we had to call the management company they were rude and not helpful. There was also an incident in our building involving the police after which we no longer felt safe living there. The management company wouldn’t let us out of our lease, nor even help us find another BLDG apartment. We had to stay in that situation for half a year before our lease was up. Overall we would not recommend this management company to prospective renters.

If you EVER see that an apartment you’re looking to rent is managed by BLDG, drop everything and RUN in the other direction. They are the most heartless people I have ever encountered in my life. They might not actually be human. I think they are robots. From day one, when I arrived at their building to sign my lease, only to see that the «actual rent» was 3X more than the «preferential rent» that they advertised when I looked at the apartment (never disclosing ANYTHING about this giant «actual rent» number until I showed up to sign my lease weeks later), meaning that they give themselves the legal room to raise your rent to astronomical rates at any time, they have been nothing but a nightmare. I should have run out of their office then, but of course, having already given notice to move, applying for the background check, etc., I was already hooked in.
Ultimately my dealings with them will end up costing me many thousands of dollars. Living in their building was the worst two years of my life. Save yourself the pain and heartache. Rent from a real person, not a corporation.

You won’t meet people who hate their jobs and their tenants more than the employees of BLDG Management. They’re constantly looking for ways to screw their tenants. They are rude and inexcusably incompetent. I would steer clear of these people at all costs. And, good luck getting your deposit back.

If I could give zero stars or a negative number then I would. Do NOT rent from these people. Not only do they have terrible response rate during the terms of the lease, a poor history of fixing anything, and horrendous customer service — but, it is also difficult to get the security deposit back. They are claiming our moving company caused damage in the stairwell, but they will not show proof of this and we took pictures that do not show any evidence. It is quite obvious that they might be using the deposits for repairs in the building. They are requesting we contact our moving company and have their insurance company pay for this. We have lived in NYC for over six years and have rented from numerous companies that do not behave like this. Additionally, we have used this moving company in the past (as have several friends) and have never had any problems. We are now filing complaints with the Housing authority, the Attorney General, and the division of fraud for New York State. Please — save yourself some worry and money and do not rent from this group.

it’s obvious that when it comes to mgmt companies, people mainly will post a review when they are dissatisfied. I have lived in a BLDG apartment for a year and a half, and am moving out now as i’m looking for a bigger space. So i have nothing to gain by this review, but i think it’s unfair when both reviews are terrible and are misleading for other people who may be looking for a place in nyc. I had a great super in a BLDG building, he was always available and nice. Manhattan is expensive, and the apartment i was in was reasonably priced for where i was. Not everything was always perfect, but considering price and what i got for it, it was a great place and the company was responsive.

Do not under any circumstances live in a BLDG building. I’ve had mice and roach problems for over 10 months and they’ve done NOTHING about it. It’s completely ruined my quality of life; still, if I’m late on my (obscenely high) rent I get an eviction notice plastered to my front door.
Also, they are incredibly rude and hard to reach when you need them. It seems like there are a dozen different addresses you have to mail stuff too– two different midtown offices, new jersey.

This is the management company that gives you a legal eviction notice if you are one week late on your rent even though they never fix anything when you call them.
This is the management company that tries to legally evict you one month early even though you have verbally told them you are leaving at the end of your lease at least three times.
This is the management company that can call and harass you three times a day when their faulty heaters that you have complained about umpteen times finally start to leak into the apartment below you and they need to get into your apartment but can’t return any phone calls for any other reason.
This is a company that cannot talk to you like human being unless they need you to do something, otherwise they resort to sending you legal documents every other month.
This is the worst management company I have ever dealt with in NYC. Do yourself a favor and don’t rent from them. The cheap rent is not worth it bc the building will not be maintained and they will not help you with ANYTHING. Oh, and their super sucked too.

I just moved out of a building managed by BLDG after only having lived there for a year. BLDG does not seem to think it need comply to the ‘Housing Maintenance Code’ as it is stated by the New York City Rent Guidelines Board. They never bothered to even respond in the slightest when I made clear to them-​through letters and e-​mail on various occasions– that they were in breach of various articles of this code by not providing us with hot water at all times, let alone just any water, at others. So, if you’re thinking of renting, just know that if you like the ‘luxury’ of water and the compliance of a management company to certain regulations, don’t bother doing business with ‘BLDG Management Co., Inc.’.