beQu Juice

I have ordered juices here for the last year. I live around the corner and have gone there many times, and have ordered juices to go. I’ve tried most of the fresh and cold pressed juices. Most of the staff are great. I want to give this place 4 or even 5 stars, except the customer service has slipped yesterday. There is one young man who is rather curt. Recently, I used a Seamless coupon to by some juices to pick up. I placed my order for all cold pressed juices, and one fresh juice. I requested the fresh juice be heated, but only after I arrive and that I didn’t mind waiting for this. I just didn’t want them to heat it, and then it get cold before I arrived. They close at 7, and I picked up around 5:50, which was 5 minutes earlier than I needed to be. I verified that my additional instructions made sense, and the young man said they did and then asked me if I wanted the fresh juice in the bag. Well… I had already asked that it not be placed in the bag, and please wait to heat it until I get there. There were no other customers. He handed me luke warm juice. I thought about just walking out, but then decided to say something. I explained that I had requested that it not be preheated so that it wouldn’t get cold, and that it was now cold. He begrudgingly reheated it. Of course it was too hot to drink after! Lol! I’ve ordered this many times and it’s never been too hot, so I think he was just annoyed and overheated it. He was really rude when handing it to me, and I went out to the bench to let it cool before walking home. I checked my bag and he had shorted me one of the juices. I had to go back in and tell him, After checking the order more than enough times (there were only 5 juices and he gave me 4), he told me it was b/​c they ran out of what I had ordered and he would have to make a fresh one. But… I paid for cold pressed, which costs more and last longer. He actually then explained to me that it didn’t matter if it were fresh or cold pressed, as the nutrients in the fresh presses would last as long as cold. Ummmm… the justification for the higher prices of cold pressed juices is b/​c the process ensures the nutrients last longer… and that was why I bought 4 cold pressed rather than 4 fresh, so I could drink them at work over the next few days. And he wasn’t remotely concerned that I had paid for more for something that he was trying to substitute for something cheaper. Then it took me another 10 minutes to show him how to fix this. He did not grasp that now I was leaving without something I paid for with no recourse. I had to ask him multiple times to write on my receipt that I only received 4 instead of 5, why and that I could come in another time to get the other one I paid for. All he had to do was give me a voucher, or gift certificate, or my money back. He didn’t seem to understand any of this! And he was indifferent to rude throughout. It’s too bad b/​c now I never want to go back.

This place is great — excellent service, fresh produce, and very creative and delicious smoothies. Highly recommended if you find yourself in the East Village!

I give them a five based on taste and price. I got the PB&J smoothie that tasted totally like a PB&J. And I got it for all of $ 6.25 for 20 oz.
Good on ya BeQu!

Best juices ever.

This is my second shipment of 3 day juice cleanse. The box arrived on time — still cold and fresh. No leaking and the juices are great. I am extremely happy with the product and the value and highly recommend beQu juice.

I bought a Lifebooker voucher for their 2 day cleanse. I admit when I emailed Peter Strachnyi, he answered my questions and was able to schedule a delivery time. He gave me a ETA, which was between 6pm-8:30p. I was home by 6pm. I emailed him around 9pm to tell him that I have not received the package. He tells me that the package was left on the steps because no one was home. I couldn’t believe it. First of all, he never informed me that if no one was home it would be left outside. I live in Queens, so that doesn’t happen unless informed ahead of time. When I emailed him and told him again that I did not receive the package, he never responded.
I went ahead and called Lifebooker and they contacted Bequ Juice. The customer service representative told me that they would contact me within 3 days. (that was a week ago). I don’t understand how they can have such horrible customer service.
I would not recommend this places.

The 3 day detox is an extra $ 100 if you do the math by bottle ($ 7 a bottle, 18 bottles) and i had a groupon for it so i had not done the math, unfortunately. They deliver on time but half of my juices were leaking and when I asked for a replacement, they blamed it on the building staff. I don’t think the doorman was playing catch with a 30lb box. I finally got the replacement and it was leaking as well. I don’t care bc the juice sucks especially the sweet greens. Or at least what was left of it. Do any other juice cleanse.

Quality and fresh juices right from the juicer itself. Great for delivery. Good stuff!

I have been ordering from beQu Juice for quite a while now, I must say I am very satisfied with their products. The juices are ALWAYS fresh and always delivered on time. My favorite one is the Sweet Greens. It is a delicious mix of apples, cucumber, lemon, ginger and celery. I absolutely LOVE IT and highly recommend beQu Juice!
Keep up the great work beQu!