B&J Fabrics

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Thank you!, New Yorkers, for financially boycotting retailers that provide hostile service. I know this to be true b/​c I went to B&J on a Saturday afternoon and only one other customer was there. I soon found out it’s b/​c no one is dumb enough to spend $$ at a store that dishes out nasty, unprovoked, attitudinal service. I won’t waste time detailing my experience with this thing called Matthew — who is the strangest-​looking creature I have ever encountered — but to give you a taste of what I experienced… he started his «assistance» w/​me by annoyingly snapping «what’s up?» instead of a welcoming «how can I help u?». Naturally, he delivered this «greeting» AFTER completely ignoring me so he could have a conversation with a co-​worker. (again, much more intentional rudeness occurred, but I won’t bog down this review w/​the details). I don’t deal w/​disrespect and so, to keep myself from catching a case by bustin Matt upside his oblong-​shaped head, I sought help w/​the manager, San. He was easier to deal with but still rough around the edges. I will never, ever, ever shop here again and the only reason I continued my shopping experience in the first place is b/​c I was there to pickup fabric for someone else.
Avoid this place so that it will go out of business.

I have been shopping in B&J since about 1980. They were always very busy and one needs time and patience to shop there. I see some sales people there since I have started to go there. I was never a big buyer as I saw just for myself. Recently I left Manhattan so I go there every once or two years. I am always recognized and I never had problems with anyone there, so I do not get the negative reviews about their attitude. I did noticed that they do not swatch anytime for students like they used to.
I got a lot of help and advice when I was there last time in summer of 2014. There is always a wait, but when your turn comes, they are very helpful. Great fabrics and always good advice. Today for the fist time, I ordered samples on line. Very exciting. Waiting for them to arrive so I can order some cotton for summer dresses. Great store. HIghly recommend.

WOW. If you want to see top notch fabric, this is the place. Great selection, well organized, and incredible quality. The prices are high and a bit discouraging if you are just starting to sew or get back into it. However the selections and quality stunned me. And not a single craft or upholstery fabric in sight! Heaven, just plain heaven. I did not engage the staff, so I can’t comment on that. But I really enjoyed wandering around this store.

Extremely helpful staff and very friendly. One staff member personally helped us pick out fabrics that go together for bow ties for my upcoming wedding. The place is HUGE. Very happy with our visit

Fabric selection here is excellent and well curated; as such, prices are high. I get the sense that most of their business comes from independent designers (and maybe a few big names). I assume that this is the reason that the charming individuals staffing B&J are not just rude but downright –sadistic– to anyone who doesn’t simply look like they’re buying 50+ yards. I’m really not exaggerating at all. They’ll pretend to be deaf, they’ll be blatantly sarcastic and condescending. Students should make the most of their swatching hours, but I strongly advise against giving these people any of your hard earned money– they obviously don’t actually want it anyway. Go to Mood. It’s less organized and more crowded but none of their employees have ever been so nasty as to ruin my day like the legion of fascists at B&J.

Today I went there. I asked for a help from a lady clerk. She looked as if I was annyoing her. She got upset by saying she could not hear me, and cut expensive fabric by five yards though I did not specify. Good for her.
Experience at BJ Fabric — - always feel so bad after making a huge investment.

Walked in looking for a crêpe fabric, but wanted to see the whole selection before choosing one to get the right look…
I kindly asked a woman working there where I could find their crêpe selections. She asked me to be more specific about fabric content, which I was still debating and she took this as incompetence on my part. She asked me if I was in school, to which I told her I was interning, and she had the nerve to shake her head and scoff «How did you get this job if you know nothing about fabric?!» Floored!
Eventually, after a few more head shakes, she said «They’re on the other side.» I left… Mood around the corner was 5x busier and 100x more willing to offer their friendly help.
This is not the first time I’ve heard of their unfriendliness. Even with such a full fabric selection, I will not be returning!

Wow. The charmeuse silk I ordered was just fantastic, the shipping was ridiculously fast, and my order came with a little total bag! You guys made my day today. I’ll be giving you my business until the end of time.

Ooooh, the selection here is to die for. I’m not really a sewer, and just wanted to pick up some tulle for some little DIY touches on my Mermaid Parade costume, but even I could tell how high quality the fabrics at B&J are, and what a fantastic variety of exquisite materials they offer. The staff was helpful and there was free candy at the register. Really, what else could I ask for? Aside from maybe a shoulder rub on my way out, but obvs that’s pushing it.

Can I say fabric heaven? B&J is top notch the best luxury fabric store Manhattan. What I especially enjoy is that there are always new fabrics so it definitely opens more options for the customers. The only thing I can say is the price… I found knockoffs EXACT same fabrics from Los Angeles and they were sooo much cheaper by the yard compared to B&J. But what can I say, New York will always be more expensive than California.

Just bought fabric for the first time. Tony was amazing and gave me a crash course in ink stamping and sewing– totally disarmed and demystified the experience for me! Will be back soon

B&J has great fabric and the prices are reasonable for NYC. I found what I wanted and the selection was great. The staff is busy and professional. They answered my questions and when they realized I didn’t know my way around their store they walked me to the fabrics I needed. They aren’t rude but they are busy.
Most of the fabric is displayed as swatches. They don’t want you pulling the bolts; they will do it for you. B&J is now on my short list of favorite fabric shops. The others that I love are Rosen and Chadick (beautiful Italian fabrics), Parons (great end cuts). and Sposabella (beautiful fabric for wedding dresses).
NYC has the best selection of fabric anywhere. I’ve bought baby camel hair, Italian wools, and amazing silks. If you love to sew, a trip to the garment district is a must.
B&J has knit cashmere and silks. They also have wonderful t-​shirt fabrics and reasonably priced cottons. It is a great shop that covers the spectrum from wonderful everyday fabrics to ultra high end fabrics.

I lovvvvvvvvvvve B&J Fabrics so very much! Granted, they are a bit pricey, but they are also one of the Fabric Trifecta here in the city (B&J, NY Elegant and Mood). I always go to them first when I need to get sensational yardage that can be found nowhere else!
Their higher prices are warranted though when it comes to phenomenal selection supplemented by the TOP customer service in the city. They practically have a branded service, in that most of the employees there have worked at B&J for at least 10 years and they know every inch of the store’s offerings, and the business is family-​owned AND operated! Walking in is like seeing such a sharp, familiar cast of the fabric geniuses of NY! Everyone also has a distinct personality too, which I love, and my favorites are Nate and Tony, but they really all are encyclopedic in their knowledge of the store.
If you love fabric, have respect for the craft and interested in the expert service and experience of the staff, then you will fall in love too.

I had a horrible experience here yesterday. Went for some swatches for school work at Parsons and on being told I was a student they refused me because they had a particular time allotted for students 7am to 8pm. I tried to request another person to make an exception at which an employee called me shady. My sister tried to explain that I don’t live in Philadelphia at which the African American man said, ‘of course, she doesn’t!’ using a sarcastic tone, Implying that we were lying. I was so insulted that I left everything and walked out. I felt bullied and driven out of the store when I left.
I will never come back here. I was truly very hurt at being treated thus. I tried to look them up on twitter so I could say something but there was some crappy humanity related text that was such a turn off. Hypocrites!

If I were rating this store solely on their fabric selection, I would give it five stars. They have amazing fabrics, regardless of the fact that they’re expensive.
However, my rating of one star is due to the fact that the people that work there are heinous assholes who clearly don’t give a shit about being polite to customers. If you ask them for the slightest bit of help, they’ll look at you like you’re rudely interrupting their perfect day, which you now ruined by asking them to do the job that they’re being paid to do. Dealing with these discourteous and ill-​mannered morons is not worth the trip to this store, even if the fabrics are amazing.
Do not go here! If you want a place that has a great selection of fabrics as well as wonderful and helpful employees, please go to Mood… or anywhere else but B&J Fabrics.

Garment district stores are overwhelming, more so (to me) than regular fabric stores which are already a lot to take in. Bindles, bundles, stacks of fabrics. If you don’t know exactly what you’re doing, it can be intimidating.
I walked in to get fabric for halloween costumes for my children. No high fashion needs or know-​how here. A couple of sidelong looks, but when I asked for help, I got help. My fabric buddy walked with me while I showed him what I was making, talked about potential fabrics, gave me tips on how to make some of the construction easier.

This place was awesome! I was referred here by a friend who told me I could easily make my own wedding veil. I couldn’t seem to find anything I loved in retail stores so I decided to make my own. I told a salesperson the type of veil fabric I was looking for and there must’ve been about 20+ colors and textures. In my head I had all these ideas of fun things to make (they’ll stay there cause I can’t sew) but nonetheless, fun. I chose my fabric and at $ 12.95 per yd I’d say it was a bargain compared to buying a headpiece for $ 200+. Should I ever have a reason to buy fabric — I’d come here first.

Having been in fashion industry for quite a few years, today at B&J, I had the WORST customer service ever, at a fabric store. My boss sent me to get some swatches (for a custom made wedding dress) as we needed to show the client a fabric board today. This Chinese lady was EXTREME rude and gave me very bad attitude as I was requesting for swatches.
So, this is how they treat fashion designers? Don’t forget who are the real customers that are dropping big money at fabric stores. Go ahead and be nice to housewives who are buying 1 or 2 yards of fabrics to make table cloth. The fact is, NO WAY I’m coming back!

They carry a lot of cute Japanese prints – all imports so expect to pay a premium. Clear visuals and well organized stock so you don’t become disoriented/​overwhelmed by their large selection. I think they have some Liberty pre-​cut into 1 yard panels the last time I was here. I prefer this fabric store over the other much hyped fabric store – you know which one I’m talking about.
Great layout, bright & airy, good customer service.

The 1 star is for Starbucks… B & J Fabrics is a store full of stank snobs.
Employees are not helpful… terrible customer service… when you ask for help they point you in the direction… go find it yourself… fabrics are overpriced… B & J Fabrics would NEVER get my hard earned money… GO to MOODS FABRICS 37^th St.
I love it… employees & management are helpful and prices are reasonable… Fabrics, buttons and trimmings are AWESOME…