Avalon Chemists

I prefer to shop «the little guy» over big chains, and am even willing, sometimes, to deal with some inconvenience to this end. But with Avalon Chemists, I don’t need to. Everyone is friendly and efficient, even with unusual requests. Like this week: I’m a nurse, and will be administering an antibiotic at home to a family member, which involves getting all sorts of infusion-​related supplies. James called to talk about the prescriptions with me, and had everything ready for pickup the very next day. Avalon provides a level of personalized customer service that is a rare find — beats any Rite Aid or Duane Reade I’ve ever been to by a long shot!

We love Avalon Chemists! Ive been filling her for a year, a medication that many other pharmacies wont fill, and Avalon is the compassionate, professional and responsive pharmacy ill never leave.

Just adding to the list of rave reviews here.
They are extraordinarily customer service-​oriented; the perfect example of what an independently-​owned business in New York should be.
It only takes one trip to make the thought of going back to Duane Reade, CVS or Rite Aid is unbearable.

The best pharmacy in lower Manhattan; hands down. I’be been going here since they opened, and Calvin the pharmacist is very pleasant, helpful, and proactive (I didn’t even know I needed a pre-​authorization for a prescription and he called my Dr. and did all of the leg-​work, and then called to update me), the staff is nice, and it feels like a small-​town pharmacy like they used to be in NYC. I’ve seen the staff treat other challenging customers with patience & kindness, and one elderly customer was treated with such respect & familiarity, that it was heartening to witness. I really won’t go anywhere else unless I have to, and small businesses like these are all too hard to find nowadays. I hope they stay in business for a long long time

Professional, efficient and helpful. If my medication is not in stock, somehow it magically appears after 5pm. They are super friendly and nice people too.

I don’t live in the East Vill anymore but I still get my perscriptions filled at Avalon-​Calvin and his gang have always treated me like family and help me as much as they can-​Tiffany, Georgiana and the rest of the crew well there r not enough words for me to use fully describe how good they have been to me-​Thank U

Pharmacist is intelligent, spends time answering my questions and very friendly. Everything about this pharmacy is above and beyond any and all expectations.

Always professional. Always fast. Clean. Has everything you need. Amazing neighborhood business.

avalon chemists is amaaaaaaaaaziiiiiinnnngggg!

I had a bit of an accident a few weeks back and had to get a bunch of medicines. However, I couldn’t walk so needed all this stuff delivered. To my surprise, my Avalon Chemists did free delivery and I had everything I needed with 20(!) minutes. The prices were great too. Avalon Chemists isn’t the closest pharmacy to my apartment and their hours aren’t great. However, after that incident and how helpful the staff had been, I decided to say no to Duane Reade, and walk a few extra blocks to keep a wonderful place like this in business.

Just had to add to all of the good reviews on this site. Everyone in our neighborhood is thrilled to have this wonderful local business nearby. Calvin and his whole staff are just fantastic, lovely people, who always give us great advice. I don’t know why people in the area would ever go to an impersonal, overpriced chain store, when they can instead interact with such nice people at Avalon Chemists, who care so much about their customers. They remember every person, each time they come in. They also really came through for me when I was realized I was out of an important medication, the day before a holiday weekend too — they managed to get track down my doctor when I couldn’t, and helped make sure I had enough medicine for the weekend. And, they did it with a smile, too! They really make every single person their priority. I can’t say enough about this wonderful local place.

i am so thankful for this pharmacy. they are cheaper than any chain store I’ve been to, and they have the absolute quickest turnaround for getting prescriptions filled. a lovely place all around

Aside from sounding like EVERYONE ELSE commenting about this place, I am thrilled to RAVE about Avalon Chemists.
Friendly, efficient (except for their website which seems to freeze up my computer) and above all, customer service oriented. I call to ask for delivery,…NO PROBLEM. Everything is taken care of and they go out of their way to make sure you pay the least amount possible.
Hurray and thank god for Avalon Chemists… seriously… If I had to go to Duane Reade and deal with their rudeness, I’d probably be in jail by now. ;)

Calvin and team deliver a level of customer service unrivaled by other pharmacies — including neighborhood delivery. It costs the same no matter where you fill a prescription, so I can’t imagine why anyone would choose to go anywhere else. I’ve even refrained from getting my scripts filled 3 months at a time online — because I know if there’s ever an issue, Avalon will figure it out. A «Mom and Pop» at its best!

This Place is absolutely amazing! By far the best pharmacy in the city. Their retail experience is nothing to write home about however the pharmacy itself is outstanding. The pharmacists are knowledgeable, friendly and extremely accommodating. They offer exemplary service in every regard. It’s like what you think a neighborhood pharmacy should be. They know your name and look out for you when needed.

Organized, fast, professional and friendly… They are everything the big chains are not. If there is a problem, they find good solutions and work with your doctor instead of being told that I am S.O.L., which seems to happen at CVS every the time I go there. If I do pay more, you hardly notice for the premium service you get. Finally, they have an excellent gum/​mint/​candy selection. Their buyer should be applauded.

Love this pharmacy. Would highly recommend to anyone looking for a non-​chain «local» pharmacy.

i started going here after getting so tired of the main NYC chain. i had walked by Avalon so many times when commuting @ 2av F and never really thought, why don’t i try a non-​chain pharmacy?
it turns out it pays off. fewer crowds, faster service on prescription refills, and a reasonable stock of OTC stuff (especially cheap generics) that you need too. when exceptions have occured (out of stock, will my insurance cover?, etc) the situation has been handled easily.
i’ve moved all my scripts here.
note: i think it might be closed sunday, which is sorta inconvenient but what can you do, i think it’s a small team of people. plan around it