Athleta

I hear the service is great. Funny — I can not get anyone to help when I am there. Also, they make a big deal in the catalogue that they have tops by bra size. Great bra sizes for a 12 year old but not for adult women. They are super friendly to my kids when I am there but maybe a middle aged adult is not their target customer.

Call me a snob but I like Lululemon better.
I have purchased Athlete clothing on several occasions and am pretty «eh» about them. They don’t wash especially well — significant fading after a few washes. The fit is so so and they look like Lulu knock-​offs — at almost the same price!
This store is set up nicely and the staff is very friendly but I simply don’t like their clothing. It is pricey GAP body clothes.

The service is always great whenever I come here. Aside from the stuff being pricey, everything is good. I found a really nice vest and cashier told me that it was a 2 in 1 jacket so the vest was missing a piece. I was able to order the item in the store. If you order an item in store (on the computer), it is FREE SHIPPING. :D Also, Athleta have free studio classes everyday. You can download the app Mindbody to sign up for the classes. The mats are provided by Athleta and any additional instruments are provided by the instructor, be sure to bring your own lock for the lockers. Also, bring a water bottle, there’s water but no cups. There’s a bathroom in the back section with the sales and the changing rooms.

Great location next to my fave brands. I just wished they carried petites here. I love their pants — not just the yoga ones but the midtown trousers and viva pants. Definitely way better quality then Gap and Banana. I was truly disappointed when piperlime was shut down, but this brand makes up for it.

Athleta could be a hit or miss. They definitely have more styles and inventory in comparison to Lululemon but something about them doesn’t seem to have the same attractiveness as Lululemon. I always end up going to their sale rack because their stuff are just as pricey as Lululemon. Occasionally, you will find some decent tops and pants. But most of the sizes in the sale section are either medium or large. However, I do enjoy going to their free fitness events that they sponsor such as the Times Sq Yoga Summer Solstice and Bryant Park Yoga. The instructors they hire really good compare to other yoga studios I’ve been to. As of last weekend, they had a grand opening party for their new fitness studio located in the lower level, which was a lot of fun. They had free classes, braid bar, make-​up, and facials and of course, goodie bags. Throughout the month of December, they are also offering free classes from yoga to barre classes in the new studio for people to try out. Overall, the new studio is decent. They have lockers for you to put stuff in and changing areas. My only issue is that the studio room itself feels a bit small. They also have this pillar in the middle the room that is sort of in the way and blocks the flow of the room. If they keep the capacity of the classes to a minimum, then it shouldn’t be too bad. Hit this place up for their free classes while you can before they start charging you.

Lovely, big new store in a central location. I walked in today and was greeted by a bark thins vendor who gave me a free bag of bark thins, followed be an Athleta employee who was very sweet and friendly.
On my way out the door I wid bid goodbye by a green mustache vendor who offered me samples and gace me a free bottle of their delicious berry juice to take home.
P. s. Parking is easy after 6 pm for those who drive.

Really a mixed bag here. Prices are in lululemon territory but quality is at least better than Gap fit (but ~2x the price). The gal who I asked for help on the floor was super diligent, bringing me extra stuff in the fitting room along the lines of what I was looking for. But other sales clerks were weirdly having lots of inappropriate conversations in the fitting room, even making fun of customers. We could all hear them from inside our rooms. At check out the manager who was ringing me up never said hello, barely looked at me and carried on an entire conversation with her colleague — even apologizing to her when she stopped to answer my question! No coupons to be seen. Not the greatest first experience in a store. I’ll see how the clothes hold up.
Update: went back last weekend and had the same completely rude service at check out! Was totally ignored by cashier for about 5 minutes, then all she said was «ready?» And continued a conversation with another staff member and said no other words to me. Did not even hand me my bag. I had to reach over the counter, after waiting a minute for her to give it to me as she continued her conversation, to get it. Insane! It’s hard to believe this is a Gap, Inc. brand since they are usually so up your butt with customer service. Crazytown…

This place rules. Love their selection, customer service and their prices! I was looking for something comparable to Lulu but without the hefty price tag and this place has got it! Quality athletic apparel with lots of selections of colors and styles.
The staff was SUPER friendly and helpful. They ask you about what type of training you do and try to match you up with appropriate apparel. I found a sweet pair of Chatturanga pants which feel and look awesome!
I also love their professional perk card which gives me 30% off every purchase since I’m a yoga teacher! Super dope! So I saved a ton of money! Will definitely come back! The staff gets 5 stars for being super professional!

LOVE this place! They have amazing pieces for dance, yoga and everyday life. I would like one of EVERYTHING in the store! I was super impressed with their customer service — extremely accommodating while remaining laid back and not at all pushy. They even asked me why/​when I’d be wearing my purchase (s) and when I told them I was a dance teacher, they immediately signed me up for their professional perk card which gives me 30% off every purchase. I saved so much $$$ all because they cared to ask about the purpose of my purchase. I was blown away by how much I really enjoyed shopping there!

from the moment I walked in I felt great and connected. great energy, actually grand energy at the 5^th ave store! Jamie, lauren and Caitlin… what phenomenal young women! Jamie greeted me and asked me my name… I do the same wherever I go and that makes people smile and that she did! when I had collected a few things to try on, Jamie introduced me to lauren and Caitlin… they checked on me after a few minutes to see if I needed something in another size… again!!!, using my name! soooooo great! I could definitely tell that they enjoyed what they do for a living. I have always enjoyed athlete gear but prefer to shop in stores and not on the internet because it looses the human condition so I truly want to thank you for opening up «shop» on 5^th. if those young women could be contacted by upper management and given a great big «amazing work ladies!» I would be most appreciative. Namaste, mary lynn haslett

Thank you for opening this location Athleta. For those of us who aren’t located near the UES location appreciate it!
I fell in love. The customer service is fantastic. Friendly, helpful and I soon had a massive (neatly organized) pile of workout clothes to try-​on. I do love their Chat tights and their revelation tights for both yoga and spinning. Several of their neon tops are now part of my workout wardrobe rotation.
The dressing rooms are very big and spacious and I’m most definitely going to be a regular customer!

Great customer service and yoga pants! It was super easy to exchange some yoga pants I received as a gift for a new size, and the staff was very, very helpful when I was trying to find some tank tops. The sales staff calls your name while you’re in the fitting room to see if you need different sizes, which is a great service. I also tried on a pair of fleece-​lined leggings they had hanging in the dressing room (marketing them with a quote from a satisfied customer). Ended up buying these and love them. The store even has a restroom for customers!

I love this new Athleta! It is huge, spacious, clean, great lay-​out with a great sale rack. Super helpful/​friendly worker helped me out. Very generous return policy if it doesn’t work out (ha! no pun intended).

Wow! They have improved their product tremendously since I ordered online years ago. The cuts are much more flattering, fabrics feel better against the skin, colors are fantastic. Great selection. The best part was the customer service. I was really impressed. Two women waited on me – both asked my name, helped me find things in my size, helped me find alternatives, helped me decide on what looked good, and they even kept the store open for me to finish my selection. Yes, the clothes are a little pricey, and I dropped a hella more lot than I intended, but you know what? No regrets. I have a bunch of new things that look good. I like supporting stores that clearly foster good customer service. Athleta, you’re doing it right.

Love Athleta products (have been ordering from their catalogs since before they were acquired by the Gap)…and love the other stores in New York (the upper west side is particularly great with a terrific vibe, culture, activities, and most importantly a great product selection)…but this store (even though it just opened) is sparse, devoid of products and personality, and makes me want to spend $$$ on sheer lulu lemon pants instead. :(sad! I hope that they get it together after the holiday rush.

Came here for their grand opening and everything was nicely put in place. They sell women sports wear and outer wear. If only I won their 300 give away I would try out their outfit. The pricing wasn’t on it so I couldn’t tell the price range. The clothes look kinda of thin so not sure if its wind proof.

Grand opening awesome, now we have Atheleta downtime!
Cool DJ, wine and food!
There is also a raffle and they are showcasing stuff they don’t have at the other stores.
Free New York magazine.

This store has great workout gear. Nice materials for leggings and sweaters.
I like that they sell Jade yoga mats here.
Very helpful staff.
Nice line of coats and outerwear in addition to clothing and workout goods
Great addition to Gap brand.