Asanda Aveda Spa Lounge

I have had the worst experience. Honestly, super frustrating. I bought a package of three massages. They were so nice about it at the front desk and assured me it that they would take care of me. I called to book an appointment and 1. they have NOTHING available for the next 2 months and 2. they somehow lost one of my massages in the package (aka stole from me).
If I had known when I bought the package that I would need to plan for a massage months in advance, I would never have bought it.
I also want to know what happened to the THREE massages I was promised.
I will never go back there again and I suggest you think twice before purchasing any «deals.»
If you are going to speak with anyone, talk to Nash. HE IS AMAZING. He helped solve some of my issues. Or at least did whatever he could.

The classic facial is CLASSIC indeed. My skin feels great afterwards. Pick an add-​on. U can’t go wrong.

The nail technicians are talented and great conversationalists. I booked one manicure and promptly decided to get a package. For my price range, a little steep for a single manicure, but VERY reasonably priced as a package.
Booking service is not so great. I was on hold for 20 minutes and no one ultimately answered, but the staff on-​site (which matters way more) are fabulous.

Julia did my bayalage and it turned out perfect! She blends so well and explained everything she was doing! She’s such a great stylist. Going back to her for a haircut next week :)

I love the atmosphere here — it’s very calm and soothing, so I always feel quite relaxed!
Additionally, Deanna is basically a hair wizard — my hair is bleached and she always makes it look nice and even and her haircuts are wonderful also. Would definitely recommend!!!

I have had long hair my entire life, and yesterday decided to take the leap of faith and chop it off!
I was so nervous and second guessing myself, but Daniel did an amazing job of encouraging me throughout the entire process and ended up making me feel excited about my new look.
I absolutely love my new hair and will definitely be back to see Daniel!

I am SO PLEASED with the attention I received from Katie M! After my first appointment, I shot off an email to them thinking it would just land in the void of unwanted emails, but within an hour of sending, I had received three responses from three people, all asking to have the chance to correct my haircut.
Katie is the kind of stylist I was looking for – she listened, repeated back to me, and then actually looked at my hair to see what the issue was and how best to correct the haircut, taking in to account how my hair falls naturally and asking my preferences. After a tense day at work, the scalp massage before my wash was just heaven.
The haircut was so very thorough. I’m not one for small talk usually, but she was perfectly chatty and I actually felt questions were welcome as she worked on my hair. She would cut a little and then shake my hair out, pull it to the front of my face to check the evenness, and then methodically move to the next section of my hair. And the blow out was enough to nearly make me fall asleep – I also really appreciated that she blew it out straight so she could be sure that the lengths are even.
My original cut here made me feel really insecure – I thought maybe I was just being really picky, but I felt a lot better when Katie looked at it and confirmed that it was badly done (she described my badly cut layers as looking like «shelves of hair»). Fortunately she was extremely sweet and assured me that it could all be fixed. She didn’t make excuses for Philip, which I also appreciate.
This second time around experience renewed my opinion of Asanda – I think Katie will make a repeat customer of me.

I bought a Gilt City coupon for a Massage, Facial and Blow out for what I though to be a pretty good deal.
The massage was relaxing and the facial was amazing however the blow out was awful. All she did was wash my hair and blow dry it. I said I wanted volume with like a beach wave and all I got was a hair dry that I could have simply done at home.
If I go back I would only for the facial to be honest.

My hair has been cut in Asian salons and I would leave disliking the fact that I have to wait for it to grow out into the style I like it. Before coming in to my haircut, I had a blowout prior and took the advice of a stylist at Asanda (I forgot her name, unfortunately) to grow out my hair using coconut hair remedies and treatments.
I have wavey hair with a heart shape face so finding a style that suits me is a bit difficult. Julia did an amazing job in helping me understand more about my hair and how she went about cutting it. I love the new look she gave me because my hair is more fresh and healthier. I would recommend her to all of my friends and look forward to seeing her in future events!

I purchased a groupon for their classic facial and I was introduced to Yarizza. She was incredibly accommodating and told me step by step what she was doing as I revealed it was my first facial ever. She had soft and gentle hands when applying to my face as well as to my neck and back.
I loved how the classic facial came with a complementary foot massage as well. My friend, however, enjoyed her experience but wished her facialist, Matthew had softer hands as his hands were rough.
Overall, great experience and definitely would come back for facials and check out their massages as well. Yarizza you are great!

Love how they take time and talk to you about their options and recommendations. Their complimentary tea is delish too. hehe. i had a mani on my last visit and it was lovely.
Definitely coming back!!! I had a really good first time experience for my hair needs as well. I think i found my go to salon!

I’ve been here a few times, once for a Brazilian wax with Elena (who was amazing efficient — I was in and out in 10 minutes!), and for two facials with two different estheticians. The most recent facial I had was with Christine, who was an absolute gem. She’s extremely knowledgeable and took the time to explain everything to me, and made sure to follow up with me after the facial to ask if I had any questions (fun fact: she’s also a licensed holistic nutrition specialist, so gave me some dietary tips on how to manage my terribly sensitive, acne-​prone skin). I was late to my facial about 15 minutes due to train delays, and she very graciously cut into her own lunch break in order to ensure that I received the full 50 minutes.
The facial itself was extremely relaxing, and she did such a great job with the massage, asking whether I preferred neck/​shoulders or arms/​hands, and making sure the amount of pressure she was applying was what I wanted. I’ve had facials at various spas, and it’s clear that she’s an absolute pro.
TL;DR: Had a great facial experience with Christine, will definitely be going back for monthly maintenance peels to keep my skin glowing and hopefully acne-​free!

This place is my go-​to for everything — haircuts, facials, and massages. They do run deals on memberships for massages which break down to around ~$ 40 a massage. Service is impeccable and the massage therapists are always so thorough.
My hair stylist is here which is why I prefer this location over the Madison Ave location. However, I work closer to the Madison Ave location which is where I get my massages.

My horrible coloring job snowballed and I had no way to going back to my natural hair color without ‘stripping’ my hair. I went to Asanda on a fluke, thinking that whatever they would do to my hair couldn’t be any worse than what I had already done to it myself. (I was in a very cynical mood.) Going there was probably one of the best things I’ve ever done for myself — in my life. Yes, it’s that serious.
The front desk are all very friendly and welcoming. The Asanda tea is to die for and I am pretty sure I drank a liter of it. (They also sell it. My new addiction!) I was told my stylist was going to be Alexander, who is one of the most amazing humans I’ve ever met. He is kind, caring, and most of all, KNOWS what he is doing. He not only rescued my natural hair color, he managed to remove most of the dark brown that was such a mess, and he did it all without damaging my hair or ‘stripping’, something that every stylist I had consulted beforehand claimed was a must. Alexander also recommended a few of Aveda products, which I have been using faithfully and they’ve been making a huge difference in my hair.
I walked out, or to be more accurate, floated out, and so much of it had to do with Alex. I cannot recommend him highly enough and am looking forward to our next session!

I came here for a stress free massage since it was long overdue. The lightening in the room is blue. That day I went, the music was broken. The floor is also squeaky. You can hear the floor squeak from another room. As for the massage, it was good. He was able to loosen the knots. My lower back doesn’t feel as tight. I would definitely come back for a stress free massage.

I’ve been a loyal and happy customer for 3 years!
Haircuts, hair styling, hair coloring, hair treatments, and full body massages.
Always happy with my results and always happy with the complimentary tea.

Really enjoyed my facial spa experience with Andrea.
I was greeted by the receptionist and was offered their tea that I happily enjoyed while being escorted to the spa lounge. Upon walking into the area I was told each client gets their own booth to relax in before being told to go into one of the private rooms.
20 mins later Andrea led me into one of the private spa rooms and I was told to change out of my clothes and lay on the massage bed. Shortly after she came back in and did a consultation on my skin needs. Andrea proceeded to wrap my feet, give me different scents to try, and gave me 2 face masks.
My skin glowed and looked a lot better after this session.
Loved my experience with her and the top notch service the salon provided for me.

Keri is great! Keri did a botanical treatment on me that was relaxing and felt great on the scalp.
My hair had grown out for too long so I needed a major cut. I came in with an idea for a cut and Keri gave me the perfect version of the cut that was good for my thinning hair!
I don’t know about the other stylists but I recommend Keri!

I got a Groupon for a 50 minute classic facial and had my appointment earlier this evening. I’ve only ever had facials at Chinese places, so it was nice to have a different experience this time.
Obviously, Asanda uses Aveda products exclusively. Upon walking in, I was offered tea or water and got tea, since I knew they would serve Aveda’s tea and I love that stuff!
I saw a lot of people getting their hair done out front and to my surprise, there was a whole back «lounge spa» area where people getting massages and facials would go. I was lead into a dark room with dim lighting that smelled wonderful and had some lovely relaxing background music playing. My «person» for lack of a better term, was gentle and made the whole experience very relaxing. I’m not sure if I fell asleep or was in some weird state because when it was done, I was very confused — that’s how relaxing it was! She was gentle yet effective with removing the toxins from my face and now my face is glowing! Yes, many of the pores could have been cleaner and there are a few places that I had to extractions on my own after getting home, but for the price I paid for the Groupon and the atmosphere, I’d say this was worth at least a first trip.
I may look into their other offerings in the future.

I booked an appointment for balayage highlights. I sat with Julia. She had a lot of patience when coloring my hair. It came out more subtle than I would have preferred, but it still looked nice. The process took a long time, approximately 3 hours. I kind of dozed off a few times too. What I did not really like was that Julia seemed to be pushing me to purchase their products when I was on my way out.

Je suis de ces personnes qui préfèrent découvrir une ville en marchant, plutôt qu’en prenant les transports. Malheureusement, à un moment donné, je suis obligée de prendre les transports pour retourner dans Brooklyn et puis, parce que c’est fatigant de marcher.
Du coup, grâce à mon Groupon, je me suis payée le luxe d’une manucure pédicure anti-​stress, oui Madame. Quand j’ai pris rendez-​vous (vous pouvez le faire sur place ou en téléphonant), j’ai trouvé le lieu très chic et celui qui a pris mon rendez-​vous un peu trop snob à mon goût. A première vue, le genre d’endroit que je n’aime pas.
(Voir photo ci-​dessous)
Quand je me suis pointée, on m’a demandée si je voulais boire quelque chose. J’ai demandé un thé, il n’est jamais arrivé. J’ai eu une eau citronnée à la place (faut aimer ça). C’est Wilma qui s’est occupée de moi (si vous pouvez demander à ce que ça soit elle, faites-​le !), femme adorable, faisant très bien son travail et qui tiendra avec plaisir la conversation. Nous avons parlé de la France, de son voyage en Asie, de mes découvertes ici et nous avons parlé nourriture. Je lui ai donné une liste de choses que je voudrais manger, et durant le séchage (très long) de mes ongles, elle s’est renseignée auprès de ses collègues pour avoir des adresses. Elle est revenue avec une liste détaillée. Nous avons sympathisé et elle m’a donné son Facebook, me précisant que si je voulais visiter, né pas hésiter à lui demander.
Au niveau de mes ongles: mes pieds et mes jambes ont reçu un gommage, un léger massage, de la crème hydratante, un ponçage et quatre couches de vernis (une base, deux couches de couleur et un top coat). Mes mains ont été hydratées, massées, cuticules entretenues et quatre couches de vernis. Séchage aux UV pendant un bon moment, un peu trop long, mais il faut ce qu’il faut.
Résultat: j’ai de très beaux pieds et de très belles mains. Wilma était une crème et jamais je n’oublierai son sourire, plein de bonne humeur.
Pour le prix réel, comptez 60 $ et comme c’était ma première manucure (de toute ma vie), je serai incapable de vous comparer les prix.