Anthropologie

Just spent 15 minutes trying to find ANYONE on the lower floor help me locate a picture frame. After 15 mins I found a group of three workers huddled together who acted completely bothered that I would interrupt them to ask for help. When I went upstairs to pay for my item there was another gaggle of gossiping girls who didn’t bother to look up and allow me to check out. Will never shop at this location again.

Still, and likely always will be, one of my favorite stores to find unique dresses for any occasion! Love that they have BHLDN here. Just make sure you make an appointment. I do have to admit it is very weird to try on wedding dresses in more of a public setting, along with others who are trying on regular clothes. But outside of that (and the admittedly steep prices) what’s not to love about Anthropologie! You definitely get what you pay for, and I’m a fan of quality over quantity.

Psst… Anthropologie has a loyalty card. And I’ve been a member for years. And normally I get a little discount card for my birthday but this year I got an invite to a party! Yup, that is right!
And lucky me the shop was walking distance from work. I arrived and was greeted with a check in. Where I was handed a cupcake ornament. I then walked to the back to the staircase and there were gorgeous jars in bright pink hued candy! It was a regular ladies willy wonka fest! I normally stick to chocolate but I remember enjoying the peach gummies as a teen. I filled my cellophane bag with each kind. Had a quick taste of the peach rings and they were super fresh and chewy. I then made my way to the bottom of the stairs where I was greeted with my choice of a Bellini, a Pellegrino with a striped paper straw or a bottled water in a polka dot sleeve. I of course went for the Bellini route.
I did score a perfect dress for a wedding I’m going to next month, unfortunately it was already on sale so I could not use my birthday discount.
I enjoyed seeing all the balloons and the flowers and I even got a little birthday crown selfie Polaroid! Tons of fun! Princess for an hour! Thanks Anthropologie!

You have to know how to work the sales. 30% off already marked down merchandise right now. I like the styles. My daughter buys sometimes on line. You go in, try on to get your size, then keep checking on line until the mark down is big. When the price is right then order on line! That’s my daughters trick.
This is a beautiful store. I enjoy hanging around looking while she looks. The clothes are out of the ordinary to me. They have antique furniture that’s expensive but one of a kind.
If you like this style of clothes with frill, lace, flowers, it’s the place to shop.

I had a nice experience at the UES location when shopping for bridal– the staff was very helpful, my family came in from out of town, I ordered a dress on the spot and it came three days later. That being said, it arrived with DARK BLACK HAIRS all over it, weaving in and out of the fabric. I stopped counting at five. It also had black ink stains on the bottom of the dress a few inches from the hem. Someone had clearly worn it and/​or tried it on one too many times.
I immediately called customer service and they could not be more underwhelmed and more unhelpful. The person assisting me said that this is the last one and it is backordered until mid– March. Put me on hold, to come back and say it is actually on back order until April 23^rd (one month before my wedding). They offered no remorse, no assistance, and no options. Back on hold… Magically they found one dress but he could not guarantee the quality of this dress since it was the last in stock.
Fast forward to the replacement dress; I didn’t even take it out of the package, as there were more hairs ALL OVER. One pubic hair. Seriously foul. Back to customer service who cared less than the first person and actually asked me if I wanted to wait for another dress to come back in stock.
Needless to say, I am so disgusted in BHLDN and Anthropologie. And that they turned this from a nice experience to downright filthy. I highly suggest brides/​bridesmaids to go literally anywhere else to buy your dress. All you will get is a headache, and a bonus– someone else’s hairs!

Huge Anthropologie! Tons of items and lots of space to browse. No complaints really. I can’t say anything about the dressing rooms because I didn’t try anything on. This store also has wedding dresses!

This is probably the best Anthropologie store out there. It is absolutely gorgeous and pretty big. Everyone at the store is extremely friendly.
One experience, however, blew my mind. I no longer live in NYC, but a visit at Anthro is always part of each stay there. This Thanksgiving I treated myself to some beautiful things at this Anthro store. I didn’t open my bag again until I had already travelled home to Germany where I discovered that two of the items I paid for were not in my bag. I was bummed and emailed customer service. They immediately forwarded my email to the store management. The assistant store manager got in touch with me personally and offered to send me the missing items to Germany. What I received just a few days ago was much more than that. Someone took the time to include a handwritten note and a gift. It wasn’t just something from the sales section that doesn’t sell. It was a mug with the initial of my first name. Someone actually gave this some thought and picked something I absolutely love.
This is the best customer service I have experienced in a very long time.
I’ve always loved Anthro and this is one of the reasons why I will continue to.
Thank you Upper East Side Team!!!
This was more than I could have asked for!

I’m thrilled to share the wonderful experience I had with Chelsea, BHLDN, and this Anthro store.
This was the very first stop for bridal dress shopping for me, and I’m so glad I chose Anthro. First, this location is really unique. The bridal section is small, but they have all of their dresses from the website, from what I could tell. It was a little confusing at first because it’s just one area of dresses and no employees at first, but Chelsea soon met up with us and helped me pick a few dresses to try on.
The dresses were all beautiful, low-​cost, and fit very well. Chelsea was so helpful and encouraging throughout the whole process. She made me feel beautiful!
I am most likely going with one of the dresses I tried on at Anthro, so I highly encourage checking it out!

Very nice anthro with a decent sale section. Strong representation of their Beholden collection for weddings. They have a specialist on call for it.
The salesgals are very chatty and friendly. I have witnessed their patience tried for over 25 minutes as a crazy lady had them looking up every item on her million item order as she told them stories about her cat and tried to get them to come over for a drink «I’m just over on 86^th!» Not an eye was rolled, not a snarky remark was thrown. Amazing. I hope they pay them well.
Anyway. Have had many a helpful clerk in the fitting room and at the register hunt down a size or color. Pretty solid outpost.

This review is for Anthropologie’s registry service.
I absolutely DO NOT advise you to register with Anthropologie for your wedding. It was a stressful, unnecessarily painful experience.
First, when putting together the registry, all sorts of items were added incorrectly. Items with similar names were confused and uploaded as the same when they weren’t. Guests were also disappointed when they showed up with the same gifts as other people because they were not properly recorded as purchased in the registry. Then, when some gifts arrived without cards or names attached, Anthropologie refused to tell me who purchased them!
On top of all of this, no one at Anthropologie seemed sympathetic to the problems that they created, and no discounts were offered in connection with the registry (as I received with Williams Sonoma, Bloomingdales, and West Elm). I would register elsewhere and MAYBE use some of the cash you receive to purchase items in-​store. Weddings are stressful enough as it is!

It is a look; a hippie high bohemian, knowing look. With a little taste one can turn oneself into an amazingly cool human here. With no taste one can end up looking like the dayroom at a center for people with weak egos reflecting poor decision making. The books, home furnishings and accessories are fab. It is just a matter of putting it all together with restraint, style and intelligence… I love this store. It is all there for you to most be yourself and shine. Just don’t overdose.
Lately …
the checkout at the cashier is very understaffed.

I’m a fan of Anthro but this location has the WORSE customer service. I go here when I don’t have any other choice and never quite understand why their staff is Extremely rude, unfriendly, and unhelpful. Why is it that Anthro Corporate doesn’t do anything about this? This location should get a medal for the worse customer service in New York City.

This is the newest addition to the NYC’s Anthro locations. This is a huge, two-​story atrium-​style space. Impressive! As for the layout, it repeats all other Anthro locations. Obviously, the brand re-​thought its layout concept and started to mix the things up instead of zoning them as it used to be before: a living room, a kitchen, a closet, so on. The new approach is less attractive and less convenient. Also, considering the *personal*, cozy and home-​like appeal of the Anthro brand and considering the fact how much time one spends browsing around the store, selecting and trying on the various pieces of clothes, I would expect a lady’s room. At least in the bigger, flagship stores.

Okay Anthro. It’s over. I’m sure of it.
I might maybe visit your Roc Center store, but yeah, this location, not so much.
I’ve been here a few times and I’m starting to just think that it’s the Upper East Side. The service at 50% of the places I visit is horrendous.
I once wanted to exchange an item for a lower price and not only did the cashier look at me like I had 10 heads, she said it couldn’t be done. It was her tone I wasn’t feeling and for the most part most of the people who work here are the same.
I have to hunt someone down for help, when I see other people being helped, no problem. The layout is strange, as you see a dress on a display, only to find out the actual item is all the way upstairs (or downstairs) 100 feet away from the mannequin.
Sigh. No more anthro. No more.

I have never been to this store personally but they have great customer service over the phone.
I called to order something that I saw out of stock online. I was helped by Charlotte and Rachel. Both super nice. Charlotte found my item after checking the inventory online and even went digging for me. Most of the time they usually say «oh we don’t have it.» if there are only 2 available on a Monday, because the inventory hasn’t been accounted for yet. I called the next day to pay for it because I was at work and Rachel a native Texan answered and graciously took all of my information.
This store’s over the phone customer service is a shining example of why I love Anthro so much and will continue to shop here. Raises for everyone!
Again, a very special thank you to Charlotte and Rachel! You ladies are awesome! You make life a little easier for us dress talking Anthroholics!

This Anthropologie outpost is airy and huge, with two levels and Anthro’s new bridal shop, BHLDN. The décor is about as Etsy-​and-​Pinterest-​cute as you’d find in any Anthro, and there is a lot of furniture on display. I think of Anthropologie as being a real «lifestyle» brand for women who’ve graduated from Urban Outfitters to owning a country house, practicing yoga in their Lululemon coordinates, and secretly loving pumpkin spice lattes.
Though I hate to pigeonhole myself into categories, I do love the disgustingly whimsical accessorizing that comes with this type of brand. This location of Anthropologie has a large sale section that includes housewares, clothes, shoes, and accessories (dig through all the bins!), and lots of nice chairs, chaises, and couches that invite you to sit down and grab one of the strategically placed cookbooks lingering nearby.
Basically, this store makes me hate myself for loving it.

Their BHLDN store has finally opened! I’ve been wishing their bridal store, BHLDN, to open in NYC but wasn’t expecting a store within a store. As much as I love the BHLDN site, I was quite disappointed with this in-​store shop concept. There were plenty of gorgeous dresses but not enough accessories, shoes, and décor to look at compare to their website. They simply replaced a section of the store where they had sale items but the space is pretty small. I think they can do much better having a standalone store with plenty of bridal products to sell. In my opinion, the concept of a one stop shop for wedding events is lacking in NYC. It would be nice to have store that just sells everything.

Ok let me get this out of the way and say the layout is retarded. You can really skip the gym if you’re planning on scoping out the whole store. Esthetically it’s nice, but household stuff is scattered.
Having said that, and having gone up and down the stairs quite a bit, every single staff member was really friendly in a genuine way.
Wasn’t looking for clothing so can’t comment on their selection, but their household sections were not as good as the one near radio city music hall. Granted I was in a rush, but I was looking for bathroom towels and they had maybe 3 different types. (I did find a pattern I love though). Maybe one or two shower curtains. A couple bath mats.
Kitchen section same thing. They also had kitchen stuff in the sale section but only found two kitchen towels I liked (out of like 6).
Definitely stop by if you’re walking past it or live in the area, but for household items try a different location.

Hit all the Anthropologies in NYC: Check.
Hit the newest Anthropologie that’s not even on Google Maps yet: Check.
Try on a top that I’ve been drooling over for the past few months and find out that it doesn’t look good on me: Disappointing, but at least I saved $ 50! (for my next purchase at Anthro, of course…)

This is an amazing Anthropologie. It is set up beautifully. The displays are wonderful. It has an elevator for all those coming in with strollers. The customer service is great. The sales staff offers honest feedback and is willing to get you other sizes if you need them.
Truth be told Anthropologie is not the cheapest store in the world but it certainly isn’t the most expensive either. It fits in perfectly with the neighborhood. This store is very easy to navigate and lovely to look at. Welcome to the neighborhood!!!