American Thread Dry Cleaners & Custom Tailoring

Having lived in the city for almost six years now, I’ve tried my fair share of dry cleaners and tailors. The one word I’ll use to describe American thread is consistent. Over the last six months I’ve used their services (dry cleaning, alterations, clothing repair) nearly 30 times. They are prompt with picking up and delivering items. They are friendly and professional on the phone and in person. They listen to my requests and always remember everything that needs to be done. No task is too big or small. I have no trouble communicating with them whatsoever. My clothes are in good hands with American thread!

FANTASTIC! Brought an expensive designer dress in for a temporary alteration that turned out to be more difficult than anticipated/​almost impossible. After a first pass at it I was called to say the alteration couldn’t be done without possible damage or permanent alteration to the dress. I called back the next day to arrange to pick up the dress and lo and behold, the tailor had come in at 8am (4 hours earlier than usual) to try a new way to complete the job. He did a fantastic job, the dress is perfect, and I am a happy customer for life!
THANK YOU AMERICAN THREAD!!!

It is always such a pleasure to go into American Thread. Everyone there is so professional and polite. I needed some special tailoring done and after trying 4 other places in Manhattan, I was lucky enough to find American Thread. Their tailor can do anything with any material (including leather). His skills are amazing. I live in mid-​town, but I happily travel to tribeca every time because its absolutely worth it to make sure its done right.

I’ve been going to American Thread for a few years now since a friend in the fashion industry recommended them. It is pricey, but their quality is superb (and anything that you take back to them that you are not happy with, they will redo for free, no questions asked). I’ve had enough bad experiences with dry cleaners before that I trust this place enough to pay the extra cash.
Another great aspect to the shop is their in-​house tailor, Jason. (I’m sorry you had a less than desirable experience Andy C.!) He really cares to make something perfect, so much so that one time I think he re-​altered a dress four times because it just wasn’t fitting right and I paid only the initial quoted fee. Jason is the only one that I trust to alter my clothes. I would recommend him to anyone.

American Thread Dry Cleaners is a small shop tucked away in Tribeca. You almost have to look hard for it to really see it, unless, that is, you walk by this place to work every day.
I needed to get my suit jacket sleeve length shortened, and figured I’d give this place a try. The place is tiny, and I almost felt a little shady descending the steps to get to the store. They measured my arm length, but the tailor had no idea how long they normally should be (come on, give me some advice bro). It took them 4 days to do the work, which I thought was a bit longer than normal.
When I picked up the jacket, I realized they never moved the buttons. I pointed this out, and the owner, I presume, was apologetic and promised it’d be done within two hours. I went by during lunch and picked it up. Nothing bad with the quality so far, but the tailoring cost me 28 bucks.
Points deducted for: not knowing how standard sleeve lengths should be on jacket (I’m slightly embarrassed not to know myself, but that’s beside the point), forgetting to move the buttons (this is. pretty obvious no?), needing 4 days to do it, and charging me $ 28 for it. I got sleeves shortened before for $ 15…but then again, not in Tribeca, NYC.
Can’t comment on the cleaning, but their tailoring service could use some improvement.

In my 15 years living in NYC, I have never come so close in inflicting bodily harm on someone as I did yesterday with the owner of this dry cleaner. 3 weeks ago I was delivered half of my own clothes along with 12 pieces of someone elses. I brought everything back to the store and after going through everything we agreed that I was 4 pieces short on my own clothes. I searched through the entire place and was able to find one of my Gucci dresses, so now I was only 3 pieces short. I spent and hour and a half waiting for 2 delivery trucks (supposedly they do all cleaning on the premises — an obvious lie) to see if my clothing would be delivered but it was not. I went away for 3 weeks, I asked the owner to please call me to let me know if he found the clothes but no call. 3 weeks later, I returned to the cleaners. 1 of 3 pieces had been found. When I inquired about the other 2 pieces, the owner of the dry cleaner accused me of lying about what I had brought in. It clearly states «9» pieces on my dry cleaning ticket and now had only «7»! When I reminded him of the hour and a half I had spent waiting in the store 3 weeks prior and that we agreed in writing that I was «3» pieces short, he told me that the other 2 pieces on the ticket belonged to someone else and just kept making up story after story. I now have to take him to small claims court. DO NOT GO TO THIS DRY CLEANER! If you care about the clothes as much I as do, GO ANYWHERE ELSE!