American Apparel

Just because someone makes a return doesn’t give the «manager» a right to give an ATTITUDE. The manager was called over for a return with a receipt within the time frame allowed and she was nasty the entire time.
Honestly this store is way overpriced for half a piece of clothing (most items they sell) and the least they can do as a company is enforce better customer service. It may have been this particular manager, but I will never visit the location again after the nasty attitude I experienced. She couldn’t figure out if 45 days had passed and she was saying things very low to the sales associate… completely unnecessary and inappropriate.

The inventory in this store is really great (huge selection), but the staff made me feel like I was absolutely inconveniencing them every time I interacted with someone. I’m sorry, but when I’m shelling out $ 200+ for two pairs of jeans and a dress, you can at least muster up a fake smile. I don’t know what the deal is here but I’ll be shopping at the Bleecker Street store from now on, even though it’s smaller.

I don’t even know why I shop here. I like some of their products, especially their cosmetics. But I don’t understand some of their inventory ie fuschia stretch pants. Their black stretch pants are my favorite fat pants, though.

First off, let me just start out by stating that I’m a regularly shopper at American Apparel. With that said, I visited this location for the first time today. I normally go to the one on 7^th and 25^th, but since I was in the neighborhood I decided to stop by for some good ol’ fashion window shopping.
This store is placed in such a weird location! On top of that, there is not really an observable sign or display for the store, so it took me a while to find it. This store also pales in comparison to the other AA stores in the city in my opinion. I know that the typical American Apparel stores aren’t that big in size, but this one is really tiny and just made me feel super claustrophobic. The selection is also very limited. I visited the one on 7^th and 25^th just last week and this one doesn’t carry as much clothes as the selection they have there (probably due to the size of the store).
The staffs here are also kind of really nonexistent. There were three staffs total on the floor – one at the cash register, the other on the sales floor, and the third going back and forth from the back stock room to the floor. Not one of them asked me if I needed help the whole 15 minutes I was there. There were just three other customers there, including myself. It would have been nice to have been greeted or asked if I needed help.
I think I’ll just stick to shopping at the one on 7^th and 25^th. They have a much better selection, better sales associates, and the store in general is just a whole lot bigger!

Ok, I am not sure what the big hoop la is over this store! I will not pay $ 48 for a pair of tights that my ass can still be seen through! End of review!

Location-​based review
— neat store
— helpful staff
— when paying with plastic, you need to show ID
If you are looking for something specific and don’t see it, ask an employee. They have a lot of stock in the back rooms!

Okay so I know. I know. Its overpriced basics. But hey, who can resist when everything is neatly laid out instead of having to rummage through things like Forever 21?
Staff is pretty friendly, always willing to give their honest opinion about something, even though I’m pretty sure they get some kind of kickback if you mention they helped you at the checkout.

Great location! There were three people working the day I came in, and they all greeted me and were very nice. The guy was especially sweet, and was helpful without being pushy, and complimented my David Bowie shirt =)
I had to stock up on my «Legalize Gay» shirts, which I adore and can’t get enough of. They had a good selection of them, and while the store seems kind of small, they’ve got a lot of merchandise. Great selection, helpful and friendly staff. Good stuff.