Allstate Private Car & Limousine

Had transportation reserved to take us from The Manhattan Club to the Cruise port in New Jersey today. They called me 90 minutes before their scheduled pick up time to cancel me due to the Pope’s arrival in NYC causing traffic congestion. Mind you they knew that when I made the reservations 3 days earlier because we discussed a pick up time which would allow them plenty of time to get us where we needed to go. Thankfully the Bellman at the hotel had a limo service they use help us out at the last minute. Same price as with AllState.
Even though AllState responded with an advanced notice of 90 minutes that was not acceptable Plus I had called the evening before to confirm all was good. The ride provided by the limo service (via the Bellman at the Manhattan Club) got us there in record time and little to no traffic that early in the morning. It all came down to the driver preferring to stay in NY to get more money. Plan and simple. We weren’t fooled. That kind of behavior doesn’t win loyalty or referrals.

I came across the name of this company when making plans to visit in NY. I was extremely pleased with the promptness and courtesy I experienced, when making arrangements and by the drivers that picked me up. The cars were newer and very clean. Drivers were waiting for me at the pre-​arranged time. And they have an app to make life easier. I will use this service from now on!

I normally do not review businesses but I had to this time. I used Allstate Limo to head to JFK, and I have to say this was one of my better experiences with any company. The car was immaculate and the driver was great. Helped us with our bags and got us there safely. I will definitely use them on the way back and in the future.