Alex Shoe Repair

Went in for a quick shoeshine and was absolutely surprised by the service.
I was wearing a pair of chelsea boots by John Fluevog and the heels are super broken in, that heel was put in only about 6 weeks ago by another shop just few blocks down the street (got high ratings here on Unilocal). In fact that other shop charged me $ 80 for the new heels PLUS i have to wait for 8 days (i don’t have much shoe repairing experience so i thought this was normal).
little did i know i was being ripped off at the other shop! after my shoe shine, the owner said i needed new heels which i know. But I was leaving for Spain the day after and i dont have another 8 days for the repair. When i ask how long it’s gonna take, he said 10 minutes. TEN MINUTES! So i went for it and 15 minutes later, the soles and heels on my boots look completely brand new and it only cost $ 20!
I WILL COME HERE IN THE FUTURE FOR ALL OF MY SHOES/​LEATHER REPAIR! FIVE STARS
oh the shoeshine itself was amazing. She really took the time and make them shiny.

Best shoe shine in the city. I always come out of my way to get a shine here. Im talking these are 10 min shines. They really pay attention to detail.

Hate to impugn one of the last of the mom and pop stores in NYC… They’re right downstairs but my wife (and now I) still walk 10 blocks to Chelsea Cobbler for our repairs. Used the wrong glue on my soles and they fell off again within days. But sometimes they’re decent.

Hard to find a good shine in this area. But it’s exists, with this $ 3 shine. Can’t beat it! good shoe work too. Got new heels much better than some others I’ve been to. Just don’t blow up the spot. I don’t wanna wait forever for a shine…

I felt compelled to use Unilocal for more than just on-​the-​fly restaurant research after my experiment at this establishment. This place provides terrible work and customer service. I had my clogs re-​soled about a month ago, let’s say two for good measure since I really don’t want to obscure the truly terrible quality of the repair. Regardless, I looked down today and realized that one of the soles had completely fallen off while the other was just about to. I came in, explaining that while I’m sure this was a fluke, I would appreciate a quick fix, perhaps with stronger bonding. The proprietor stared at me, quoted the price he originally charged (which was not anything lower than any other establishment), and moved on to another customer. So, I wouldn’t recommend this place for anything other than a dose of terrible customer service.

The old man who works there is very very rude. After asking him to explain what needs to be done, which material will he be using for 20 seconds, I paused for 10 seconds to think. He basically told me take it or go away with hand gesture. Will never go back there again!

My favorite shoe shine. They are super attentive to detail, $ 5 and fast!

Not impressed is an understatement.
They look like they do a good business for mens shoe polishing but this is a review on shoe repair.
The service is moderately friendly. The price isn’t competitive with other places in the area. I went there for a quick fix on the heels of one of my pairs of cream colored pumps and the heel replacement itself hasn’t fallen off or anything (its been about 2 weeks) but the quality of work was lacking. In terms of how clean the fix was, I was not impressed at all. It looked like they just hacked off the end, stuck on a new piece of plastic… and charged me $ 15 for it. Plus Im pretty sure my shoes came back to me dirtier than when I gave them in. They should have a ‘black shoe only’ policy.
I wont be back.
Oh and they close early… like 6pm.
So the best bet is to drop off in the AM and pick up at lunch or the next day.