Advanced Dental Arts

I have been a patient at Advanced Dental Arts for two years and am extremely satisfied with the level of care I receive here. The midtown location is convenient to my office, and appointment times are honored — I have never had to wait. I can be seen in the morning, during lunch, or after work. The dentists are extremely knowledgeable and the staff is warm and friendly. My husband and my son’s nanny also go here. Rhianna Jaigobin, the Managing Director, is particularly fantastic. When my son is older I am definitely going to send him to the children’s practice downtown.

Tuve un problema con un empaste en mi molar inferior derecho, el cual se me quebró. Me recomendaron la clínica ADA, hice una cita por su página web, fue muy fácil y llegué la fecha indicada.
Me atendieron muy bien, muchos del equipo de trabajo hablan español, me atendió el Dr. Todd Bertman quien fue muy amable y me hizo un excelente trabajo.
Por motivos de mi carrera universitaria he tenido conocimiento de la odontología, se de las operatorias y los procedimientos, también de la estética de un relleno (empaste dental), y el que me hizo el Dr. Bertman es el mejor que yo haya visto en mi vida, está tan bien hecho, con su detalle en su cara oclusal que parece natural.
Altamente recomendado.

I wasn’t able to get an appointment with my regular dentist, so I made a one time appointment here. And it will for sure be a one time only occurrence. The cleaning was fine, pretty standard. My issue came when I received the bill. For a routine cleaning they charged my insurance $ 800. Included in that was a $ 40 «education fee». What the heck is an education fee?!? Reminding me to floss as I walk out the door cavity free cost me an additional $ 40!!! I have an insurance plan that has always allowed enough coverage for two cleanings a year. I have never had to pay out of pocket or forgo a second cleaning due to the fact a dentist maxed out my insurance in one go. And to add insult to injury, after I told them they maxed out my insurance and I was concerned about affording other cleanings, they wanted me to schedule an additional procedure that would cost thousands of dollars. I actually stared at my phone in disbelief. Never. Again.

Dr. Bertman is simply the best. Today I had 4 cavities filled and we decided to bang it all out in one visit. I was very nervous about the procedure, but his calm demeanor and friendly staff made me feel more at ease. He was so quick in the procedure and made sure I felt no pain at all times. So glad I found this office!

My husband and I have been going here for about 4 years, and we love it. I’ve been to a number of dentists before finding this practice, and I’ve had the best cleanings here by far. Everyone is super nice. I usually never have a long wait time and the entire place is relaxing and pleasant. I think what sets this place apart from others is that the entire staff stays up-​to-​date on dental best practices and new technologies. Would highly, highly recommend. Oh, their downtown office has a lovely pediatric part, and we’re planning on taking on daughter there when she turns 1! Will update review then.

Friendly staff, peaceful environment, and knowledgeable professionals = 5 Stars. They explain everything during the procedure and do beautiful work with your teeth.

It used to be way better. I started going here about 2 years ago and loved them. It seems like there’s been a huge change in staff and only 1 of my original people (a hygienist) is still there. They used to call to confirm appointments. They don’t any more. They used to see you on time. Today I got to wait 40 minutes for a 5 minute appointment. I’m doing Invisalign and want to see if I can take my trays elsewhere. It’s too bad they are going down in service — I loved them when I started. When I switched to them I literally said it was important to me to see the same dentist every time and that was why I left my old dentist. About a week ago they told me my dentist was no longer here. It’s not that the new dentist is bad, it takes time to develop rapport and trust and now I’m back to square one… disappointing.

Five stars plus 10 more! Dr Bertman is the best dentist in NYC… period! His practice is the only one that I will go to for all my dental needs! Thanks to Dr Bertman my teeth have never looks to perfect and super white (by the way their whitening treatments are by far the best around.)
His staff is amazing and the office is state of the art! Dr Bertman is the best cosmetic dentist around!!! OUTSTANDING!!!

I’ve always feared going to the dentist; it’s always unpleasant and just an overall pain. I’ve felt this way for much of my childhood and adult life. Thankfully I found Advanced Dental Arts a few years ago and everything changed. I feel safe, never worried about what they are doing, never scared that anything will hurt. The staff is extremely informative and super professional. The office is super modern and all of the equipment is stuff out of the future, state of the art. I only wish I could have gone to a dentist like this my whole life. I recommend all my friends and coworkers to go here. My family goes already and we love it. Todd is an amazing dentist and super friendly. I can’t recommend this place enough and when you leave you get a little bag containing a toothbrush, toothpaste and floss!

Five stars are not enough to do justice to the level of service, professionalism and comfort that Advanced Dental Arts offers.
I’ll get to my CRAZY story in a second, but first I wanted to say that the everyday experience at ADA is exceptional. Caring, skilled staff and a seamless experience from appointment setting (they even have convenient text reminders) to actual procedures. Dr. Bertman and his staff go above and beyond to explain everything that’s going on with your mouth in a friendly, professional and thorough manner. They won’t hard sell you either — but offer different ways that you could improve your smile machine.
I ACTUALLY FLOSS consistently now. Before starting with ADA I was insanely lax about anything beyond brushing — and had put off having a check up for years (shout out to my girlfriend who nudged me to go). Going to the dentist is no longer something to dread. They even helped navigate the nightmare that is insurance companies for me.
OK — so here is where the story gets really interesting. This past Saturday I had fainted due to a reaction to a new medication I was taking. After falling head first into a wooden side table and waking up with a bloody mouth and missing half of one of my front teeth my girlfriend and I were in full freak out mode.
NOT TO FEAR.
We contacted Todd while I was at the hospital getting checked out, and with out even asking he offend to meet us at his office to asses and fix what he can. Fast foreword to Sunday afternoon and he let me know that even though I would probably loose that front tooth, everything else was in OK shape. Who else does this???
Thanks so much Dr. Bertman for making a bad situation much, much better (and my temporary tooth is flawless!).

Five stars isn’t enough for Advanced Dental Arts.
In my opinion, they should change their name to Advanced Dental Heaven. All the dentists there are incredibly professional, experienced and masters in their trade. I had a cracked tooth recently and called several offices… Advanced Dental Arts was the only one able to accommodate me immediately. Never have I been taken care of in such an incredibly prompt, efficient and attentive manner. STARS for my dentist making me laugh and putting me at ease!
ADA, you have made an incredibly loyal client out of me. I recommend you to all my friends and I give you my highest recommendation here! Keep doing what you do best!

Undoubtably the best dental office in NYC! Everyone is super friendly and knowledgable! Dr. Bertman is OUTSTANDING — he goes above and beyond and I trust him with my dental care. He explains every dental procedure and every visit has been pain free. I always look forward to my visits — my gums and teeth always feel amazing afterward! My hygienist is spectacular. She has a great personality and gives me EXCELLENT cleanings. Efficient, friendly, knowledgable and professional! Definitely recommend this office!

These guys are GREAT! I originally came in for a cleaning and exam as recommended by my co workers. They took me in right on time, too! The hygienist was thorough and informative. I met Dr. Bertman for my exam. He was professional and talked with me about my treatment possibilities. I was rather impressed because he offered an option that my previous dentists never did! Overall it was a great experience and I will definitely recommend my family and friends! Great practice!

These guys get it. Getting your teeth cleaned doesnt have to be a lame awkward experience. The staff is fun (Holly and Dr Bertman worked on my grill) and they were all professional but equally enjoyable to work with. I have been looking for a decent dentist in nyc for a while and I think i finally found one. Definitely going back!

I have been a patient of Dr. Bertman’s for several years and am always thrilled with both his staff and his work. He’s gentle and informative and clearly knows what he’s talking about, plus each of the hygienists I’ve had over the years has been incredibly thorough. I’m so glad to have found him!
PS: He’s also the only dentist *in the world* who could get my husband to go for regular checkups. Seriously. Before Dr. Bertman it had been 5 years.

First, I want to say that the Dental Hygienist who did my cleaning was outstanding and my limited experience with Dr. Bertman was good as well. Unfortunately I will not be going back to this office unless there is a staff change in the billing department.
For my last visit, I had a routine cleaning and a simple filling. The billing manager told me I owed over $ 400 that day despite having a premium plan under Met Life and Dr. Bertman being an in-​network doctor. I followed up with Met Life and confirmed the charge was wrong. After multiple conversations with a very rude Billing Manager at Advanced Dental Arts, I received a bill for nearly $ 500 that in no way reflected the insurance statement I received from Met Life who had already paid ADA for services provided.
I had a great representative at Met Life who called their billing manager and office directly and once again explained to them why I actually owned a little over $ 100. The Met Life representative actually apologized to me for having to deal with this staff and made it clear the billing department did not understand the co-​agreement between Met Life and ADA and hadn’t even reviewed the insurance claim summary. Luckily I paid close attention to my insurance claim and questioned what I was being asked to pay. I have a feeling there are a lot of clients who pay much more than what they actually owe.
I work in a big office close to their office and many of my co-​workers are looking for a good dentist. It’s a shame because I found a great hygienist and I believe a good dentist but I won’t be recommending this office. My hope is that Dr. Bertman will evaluate and educate his staff and ensure honest billing of the services provided.

I really like this practice. I see Dr BenZvi, and he seems extremely competent. In my experience, he doesn’t over treat. I went to him for a second opinion because another dentist said I needed a root canal. Dr BenZvi suggested that we take a much more conservative approach first. It worked, and I was so impressed with his not wanting to automatically do the most complicated, expensive procedure. The hygienists have also been very good and personable. I never have a long wait.
As others have said– the front desk is kind of a disaster. I haven’t had billing issues, but when I make an appointment there is always a lot of miscommunication. And they have a slight attitude, always thinking things are the patient’s fault. (Yes, I probably called and made two appointments, at the same time, on two back-​to-​back days. That is the most reasonable explanation…). However, they’ve never been outright rude or anything. It’s just the only less-​than-​stellar part of this dental practice.

It’s, unfortunately, all about the billing.
I liked the dentist I saw, and so did my boyfriend. The hygienist was friendly, professional, thorough, and good. Their hours are great too.
My boyfriend needed a bit more than a cleaning, though, and it has resulted in a billing nightmare. The office submitted the wrong info to the insurance company. Then, told us to ask the insurance what they sent, and wouldn’t send us a copy. Turns out that the billing staff don’t know how to work with insurance, and even though they literally never sent a bill or invoice, they have now sent to collections less than a week after saying that they would provide the information requested by insurance.
Maybe they’ll make it work after all and I can edit them back to reflect the actual service that we got.

I love them! My husband saw Dr. Bertmann even before he opened his own place, and sent me to see him after my Student Dental Clinic people told me they will have to drill up one of my gold inlays. Dr. Bertmann did a very thorough exam and handed me a tube of Sensodyne to put on my exposed root. It worked like magic and i got to keep my gold inlay. I was sold!
We transferred with him to his new space — a nice layout and a charming, light interior design. good background music. He is still the best dentist I have been to — does thorough exams, explains everything, almost painless with the needle and quick and efficient with the drill. We also love his staff — to the point we shared our wedding pictures with them. Its almost fun to go to the dentist (lets face it, its still the dentist …)…

After being a patient of Freddy Kruger, DMD for the past 3 years. I was anxious about moving on to another dentist. I had never been afraid of the dentist chair prior to my last dentist, and now I was absolutely terrified. I was referred to Dr. Bertman by a woman at my job. She assured that the doctor was very gentle. My six month cleaning was coming up so I made an appointment. The elevator ride was a bit of a rickety Nightmare on Elm Street III type deal, so I was a little nervous. However, the office has a very professional looking lobby, with large screen televisions that show different types of dental procedures.. The front desk assistant was very nice. I printed out my new patient form from their website so that saved me alot of time.
The cleaning itself was the most painless cleaning I’ve ever had. The hygienist even remarked that I looked like I was about to fall asleep. They were very thorough and eased any tensions I might of had about the dentist.

I HATE the dentist. The drills, the needles, the flashbacks of Steve Martin in Little Shop of Horrors…
Dr. Bertman rocks. He’s young, he’s hip (and ladies, he’s easy on the eyes) and he actually cares about your comfort and fears. I have not had a single bad experience here. He’s my dentist for life!
His staff is unbelievably nice and go out of their way to make you feel comfortable.