ADS/ XJR Auto Repair

I rarely write reviews, but must give a shout-​out to this terrific outfit, which really saved me. I found them on Google when I was driving to NYC from far upstate on the Friday of Labor Day weekend: the check engine light went on in my 2004 Subaru and it began to drive roughly. A service station where I pulled off the road diagnosed a cylinder misfire, but couldn’t help me, so I phoned Subaru Manhattan, since NYC was my destination.
Pat was incredibly helpful and reassuring — I drove straight there and they not only were willing to help, they explained all the problems, gave me an estimate, and completed the repair so that I was able to pick up the car the next day! It’s truly the best experience I’ve ever had with a car repair — after many decades of car ownership. They are not inexpensive, but they are fully worth every penny. Needless to say, I hope never to have another problem with my car, but I will surely go to them if I do. They are efficient, knowledgeable, courteous, and — most important — super-​competent. They were also very kind.

I’ve been taking my 2003 SAAB to them for years. Raj consistently does a very good job keeping me on the road and charges reasonable prices. I’m happy to have found them, especially since SAAB got out of the (gasoline) car business and there are no more dealers to take it to.

I’ve lived in NY for over thirty years and XJR is a dangerous business. It is the worst repair shop I’ve ever had the misfortune of dealing with. We made the mistake of taking our Volvo here to have the air conditioning fixed. They charged us over $ 1000 over 3 visits for a variety of things (over 2.5 months the ‘fixed’ AC kept failing and they kept promising to fix it) and after we picked it up the final time, it had a terrible noise and smell — we finally took it to two other dealers. Turns out XJR had not only failed to fix the initial problem, they had left a bolt loose, which caused additional damage to a belt running the car and made it unsafe to drive. Now Patricia is consistently ‘not in the office’ during regular business hours and unable to take my calls to discuss this damage, not to mention the safety hazard. We felt that people ought to be warned that XJR doesn’t complete safe repairs! Better off going to another repair place than risking your life (not to mention the wasted time and money).

if you do not have money to waste or time to kill. bring your jaguar here. total black belt ninja status as far as knowledge goes. honest and fair with prices…
if you bring your car to jaguar manhattan you can expect to pay double and if you are lucky get the car back within a week for a simple check up
xjr owners pat and raj are the best. if you care about your car bring it here… if not bring it to the jaguar dealership and get robbed…
it’s always a pleasure going to see them and knowing that they are also jaguar owners as well as experts in the repair field.
bring your car here with all the confidence knowing it will be taken care of…
it is kind like seeing House as your doctor (pat and raj) or seeing or seeing dr. kavorckian (manhattan jaguar)

I love this shop, Pat has a great personality. Nothing is hidden, you can see your car while it is being worked on. Their work is genuine and has one year warranty on major parts and labor. The prices can’t be beat by local competitors, and definitely not the dealer. Overall the best experience i have ever had in an auto shop.