Admiral Van Lines

Great company with good ratings overall. received a quote, liked the sales guy and the price was fair. Booked movers, the morning of went well, in and out in like a little over an hour, i was impressed. Same thing at delivery, guys brought the things in, placed it in the rooms i asked, and they were in an out in right at an hour. Cost had no unexpecteds that came up. I got a good move.

Great moving experience!!! It’s all true. Admiral Van Lines were great moving company. Responded promptly to my initial call, make home estimate, easy to deal with, showed up on time, got started right away, totally knew what they were doing, super easy-​going, basically Admiral Van Lines movers work without stopping for nearly 7 hours, asked great questions, took care with our things… we could not have been happier with them or their service. They were absolutely worth the money we paid, which was really reasonable, btw. I would recommend Admiral Van Lines to anyone. I think they are efficient, polite, and affordable. I won’t hesitate to use them again.

BE CAREFUL! I was persuaded to use this company by the positive reviews from another app (Thumbtack), but it turns out that this company is actually completely dishonest. I was provided a quote over email which stated $ 80/​hr for 3 men and a truck including the cost of COIs (certificate of insurance). 3 days before my scheduled move, I get a call from the «owner» Gregoriy who tells me that the COIs are going to cost an extra $ 100 or he cancels my reservation. Before even giving me a chance to tell him that I have the quote in writing, he tells me «I don’t want to argue with you over money because I have so much other business, so I’m cancelling your move.» and hangs up. I was lucky that I didn’t pay these guys a cent, otherwise who knows how much they would’ve charged on the day of the actual move.

DO NOT USE THESE MOVERS
They did to us exactly as a previous reviewer described. They gave us a very attractive quote based on our description of what was to be moved ($ 350 – 700). On the move in day they showed up with an extra mover and wanted to charge us $ 90 per hour rather than $ 75, promising that it would move faster that way. When we arrived at the new place they told us we owed $ 1400…double the max estimate and refused to unload our things until we gave them cash. We spoke to the owner over the phone who told his movers to release our things for $ 1200 cash, which we payed. So they unloaded our stuff onto the FRONT LAWN and took off. No receipt of course. This is their scheme. It WILL happen to you. Please do not use these movers. They are criminals.

I should have listened to Unilocal’s low rating for this company but I was persuaded by the $ 75 an hr price and they had 4 – 5 star ratings on all other websites. On the day of the move a man came up with nothing but the paperwork to sign. He took a look around the apartment and stated that there was «too much stuff» and needed a fourth man. Which would be $ 100 an hour and he also said that it would take about 8 hours min. This made absolutely no sense because we gave them a list of all items that needed moving prior and it was a move that was less than a mile. When we tried to say this was not what was promised the movers stated that the boss doesn’t know because he does not work in the field so he would make false promises. That was not my problem as a customer. At this point, the boss called me and made a poor attempt at «convincing» me to take them for $ 75 an hour again. He did not give me a chance to even talk and constantly talked ovet me. Eventually I told him that the movers are hostile and we are off to a bad start so they might drag out the move which could give us less time to clean up the new place and charge us more money so we will only use them if they agree to $ 375 flat and finish under 5 hours. At this point he pretty much blew up and said that was impossible and shouted a couple of other things I couldn’t clearly hear and the call was taken over by my older male cousin who he seemed to listen to more and we sent them away.
I did read a lot of the Unilocal reviews prior and the start was going like what a lot of other people claimed. I was not going to let them put my stuff on their truck and hold it as hostage. Moving companies handle your personal items and so I think trust and honestly should be important. The boss did a 180 personality change between the initial phone call to the day of the move, the movers came up with no equipment as if they weren’t planning on working from the start. I honestly felt as if they were trying to take advantage because I am a young asian woman who looks like she does not know better. Or they thought that I had no choice but to move that day so they could bump up the price, or it could even be that they attract customers with their incredibly «too good to be true» price and then come to bargain on the day of the move. Whatever the reason is, they were just plain awful and stressful to deal with.

These movers are extremely dishonest. I was moving to an apartment approximately less than 3 miles away. The gave me an online quote via e-​mail and they were charging labour at $ 75 per hour. They sent an employer and after looking at the household items he gave me a quote. For labour he quoted at $ 85 per hour. After pointing the discrepancy to the online quote he corrected the quote. I asked about the insurance and he said there is no need to worry about it as they have insurance. The total quotation was $ 450. I asked if there are any further charges and he confirmed there will be none.
On the moving day, after loading the household items the Foreman gave me a bill or document to sign with a total amount of about $ 475. I was okay with the amount and promptly signed for it. When we arrived at the new apartment, after loading out a few items, they requested I make a payment and he presented the same bill but now it was reflecting $ 900. On the same bill the Foreman had added packaging materials and insurance ($ 100). I refused to pay the amount and he referred me to his boss at their offices.
The boss (with a Russian accent) at the office was extremely rude to me calling me a piece of $hit and said the f word probably 100 times. The foreman threatened that they will take all the household items still left in the truck. To resolve this we called the cops. The cops suggested that I pay the bill as the bill I signed had a lot of fine print and probabbly they had a right to take my property with them. They cops suggested that after paying I take up the matter with the business bureau.
I will NEVER use these movers again. It was a NIGHTMARE dealing with them. Daylight robbery.