A Second Chance Designer Resale Boutique

scored a great chanel there in fantastic condition that was not available in a lot of the stores. will definitely go back again!

Do not consign your high value items here. I had an intercepted check in the mail and management has been incredibly uncooperative despite attempts to resolve the matter amicably.

I never seen such rude women who run a business in consignment !! they have major attitude and sell items over retail cost !! they also sell knock offs as well

I saved only few bucks compare to new chanel side bag. Thought should be new cox it says resale but i got very old. Anyways, doesn’t matter now. From Next time I ll care full.

I just fell upon this store and haven’t made it to the original yet. I will next time I go to NYC. It was a very cute store, they had a lot of stock, you certainly have to spend some time going through everything. I would say that a bunch of the items werent in the best condition, but that’s pretty much how it goes with most second hand stores.
I read the other reviews on here before I went, so I was prepared for the staff to be very snooty and rude. I would say that if they staff sniff you being just a looky-​loo then yes they are aloof and did initially treat me that way until I started trying on the shoes and placed a pair of YSL’s on the counter and kept browsing. But for a bargain I don’t care. My sense is that they get a bunch of non-​serious buyers in there or people who don’t usually buy these items full priced so gasp at the price.
I ended up with YSL’s that were in GREAT condition, looked like they were only worn 2x at a very discounted rate and a Balenciaga bag that was in perfect condition for $ 1000, normally around $ 2000.
Just like any of second hand store its a hit or miss, but I was impressed to get two items in my first visit.

I love this soho gem so much that i almost don’t want to tell anyone about it, but sharing is caring, so I’ll share.
This place has some of the best finds in nyc for a girl on a budget with champagne taste. Everything is authentic & in amazing condition. Chanel, Louboutin, Buberry, the names & quality only get better & better. The merchandise is equal parts organized, classic, current & chic.
The women who run it know what they’re doing. They even have an online boutique that you can shop from and trust you’ll get only the best. My first, and definitely not the last, purchase was a pair of Burberry sunnies. Three & a half years later they’re still as great as they were the day i bought them.
I highly recommend a second chance, give it one chance & you’ll be hooked.

I love this store and am so glad they opened their second location in SoHo, which is much more convenient for me than making the trek to the UES (don’t get me wrong that location is great too — I’m just more of a downtown/​westside gal).
The staff is super knowledgeable approachable — plus, they are picky about the items they carry, we’re talking pristine condition for items that have already been used — pretty tough to come by in a city as dirty as this one. Also, as a thrify shopper, I find their prices to be reasonable.
And last, but certainly not least, sometimes they have fun events that also include champagne — and hey, free champers is always a great idea, especially when I’m in the mood to do some social shopping with my girlfriends.

absoluteyl lovely experience with Natalie! we walked in to chanel heaven. great selection with great customer service. what else can a fashionista ask for?

Their hot pink sign screams for attention and indeed, they did caught my attention. I always walk down this block but never realize it’s a luxury consignment store. When I say luxury, I mean top-​notch including only brands like LV, Hermes, Chanel, and Gucci. There are no middle tier luxury brands that you would normally find at other local consignment stores. Expect prices to be within $$$$ to $$$$$. But I have to admit a lot of their items are in great condition. Some almost look like they were never worn so hence the huge price tag. The more precious items like the Chanel flap bags are locked inside a glass cabinet. I always find it entertaining to see what people consign. It’s like walking into a museum. I can also only imagine how much money they wasted. I haven’t bought anything from here but I felt very comfortable talking to their staff. They are very friendly and outgoing. Not pretentious even though what they sell says otherwise.

Not a savings at all ! only a $ 100 off of the original price of some chanel bags. The service is better than the one uptown but the store is smaller.

Did they sell the shoes I consigned? Yes, but… I brought in 2 pairs of new shoes. I exchanged emails with the manager who said one of the pairs had «minor scratches» and couldn’t be consider «new» (OK, I wore them one day in my carpeted office and decided they were too big, so back in the box they went), though both pairs were listed for the same price. One pair sold immediately. The second pair with the minor scratches didn’t sell after 3 months. When I picked them up, they had clearly been worn by someone outside on the street. The manager denied it and when I confronted her with the email traffic, the best she would do is offer to consign them again at a lower price. Strangely, they sold very quickly.
The caveat is, take pictures and note the condition of the items you consign. If your items are not selling, visit them often to make sure that they’re actually for sale in the store and not being «borrowed». Can they sell your items? Yes, but…

What a great consignment shop! They offer great high-​end handbags such as Chanel, Louis Vuitton, Gucci, etc. from clutches, handbags, and luggage. The selection is filled with new and vintage stuff. The store is clean and organized. However, the prices are about $ 100 to $ 200 less than the retail value. Not much savings, it may be worth buying brand new instead.

I love this place. The staff were very friendly and helpful and the items they had were beautiful and «gently» used. I’m a fan and will definitely come back. P. S. I bought a nice pair of Prada shoes and a shirt. I love them :-)