65 Broadway Dental

The receptionists are friendly, the hygienists are gentle and nice. HOWEVER twice
now they have made fraudulent charges to my dental insurance company for x-​rays
and oral exams that I never had. I only go to 65 Broadway Dental for cleanings,
nothing else, but they charge my insurance for other things. Unfortunately, I thought
the first time was a mistake, but they’ve done it again and I will have to find a new
dental office to get my cleanings.

Do NOT go to this practice, very SHADY. I found 65 Broadway through ZocDoc and made an appt with Dr. Siyan Lin but this is not the doctor who was assigned to me once I got to my appointment. I was seen by Dr. Daniel Payziyev who was not only extremely rude and dismissive but also simply a bad dentist.
He told me I had 2 cavIties so I scheduled an appointment to get them filled. The day of my appointment to get my cavities filled the office called me because they did not have any records of the 2 cavities but the doctor got on the phone and assured me I in fact did. At the appointment Dr. Daniel Payziyev explained that he «Couldn’t show me the cavities on my xray,» when I asked about them but he showed me using a camera that took a video of my teeth (to me, it didn’t look like I had any cavities but I wanted to trust that the dentist knew what he was doing.) He said I had 2 cavities, 1 on the top left and 1 on the bottom right which was consisitent with what he told me last time. SO, we went ahead and began to fill my cavities. Once he completed the right side of my mouth he told me he was finished and that he was wrong before — that I actually had both cavities on the right side of my mouth (not top left and bottom right). Shady to say the least; not a good feeling when the dentist can’t even figure out where your cavities are. I would never go back.

I went in for a cleaning a a check up with the dentist. Dentist said my teeth were in great shape and healthy, but that I would start chipping my teeth if I did not get invislign right away! I have seen many dentists in my life and all have said I do not need braces, but I thought I should hear him out because he is a trained professional.
When I met with the dentist I felt as if he was trying to sell me every cosmetic procedure known to man.
I was told that the invisilign for an «express» (quick and cheap) case would cost $ 4k and that my insurance would not cover it. When I asked for a breakdown of the costs and procedure codes to share with my insurance provider to confirm that it was not covered, they were unwilling to provide the information. I later called my insurance carrier to confirm, and was told that invisilign was in fact covered.
I now see why this Dental office has such a low rating. I can’t wait to switch dentists. And I cannot believe these scum are allowed to continue doing business.

Proceed with caution. As everyone states, there is a high turnover of dentists here — you will never have the same one twice. They are having to re-​do a crown one of the previous dentists botched a few months ago. They will always try to upsell, especially a ‘deep cleaning.’ There are WAY too many options for good dentists in NYC and I’d seriously think twice before going here.

Constantly felt like they were trying to sell you on additional services that were unnecessary or could wait, especially by the office manager. Had root canals done with Dr. Fabricant («their root canal specialist») a few years ago and lo and behold my new dentist said they were terrible and bound to get infected as Dr. Fabricant did a shitty job. Thanks platinum dental for not caring about your patients at all and costing me thousands of dollars in the long run rather than admitting after looking at my xrays that your work WAS NOT GOOD.

do not go there. worst dentist ever. scam your insurance. i lost my tooth because of their stupid asses. they refused to send my records to my new dentist. one star for having yacht magazines and designer catalogs. that front desk girl is a bitch.

I had a dental emergency last night, and went on ZocDoc to find a dentist that took emergencies that was near my office in the financial district, and found 65 Broadway Dental. They had an opening in the morning and then I booked it. When I was getting ready this morning, I looked on Unilocal to see what I was getting myself into since I am not a fan of dentists or tooth problems or pain. I was VERY worried after reading all of these reviews and seeing the 2 star rating. Since it was an emergency I didn’t want to cancel, but thought about it for a moment after reading the reviews. I AM SO GLAD I DIDN’T CANCEL.
My whole experience couldn’t have been more wonderful. The office was nice, quiet and clean. The front desk staff was very helpful and got my insurance info and paperwork done and looked over very efficiently. My emergency was that I had cracked a tooth and had a huge hole in my back tooth where the piece that cracked off used to be. Again, from reading the reviews I was expecting them to tell about all the other things I needed done besides filling the hole in my tooth, but there was none of that at all. I even mentioned that I knew I had some additional issues, but the dentist (Dr. Homam Saleh) told me that we were only going to worry about the emergency and that if I wanted more work done we could talk about that when and if I came back to their offices.
Dr. Saleh was great with me, and I am a chicken when it comes to anything tooth/​mouth related. He was very patient and had a wonderful bedside manner. HE was very aware of when I needed him to stop for a moment or if I were in any pain. His assistant, whose name I can’t remember, was also really wonderful and helped put me at ease since I was quite nervous walking in.
Then when all was said and done, I was worried that it was going to cost me a lot of money since it was an emergency and he had to basically create half of a tooth and save the rest of my tooth. So not expensive at all… even though they used materials and such that my insurance did not cover. Still MUCH less than I expected to pay out of pocket, and again, no pressure to have follow ups or any procedures done there.
Don’t listen to these reviews and check it out for yourself… it was such a wonderful experience that I am a little sad that I don’t live near this office… if I did, they would for sure become my primary dentists office.
I do LOVE my dentist in Los Angeles, and will be following up with him when I get home, but if I do wind up moving to NYC, 65 Broadway Dental will for sure get my repeat business.

I do not recommend this dental practice. They have a high turnover of dentists and hygienists. As someone who doesn’t enjoy going to the dentist, but does so out of sheer necessity, I appreciate some consistency. Similar to the comments made by others about this practice, there is a feeling of high pressured sales to undergo further dental treatment. No bueno. The last time I was there they tried to talk me into getting an add’l treatment (not covered by my insurance) while I was tilted all the way back in the chair… Really?! Who in the world can think properly when the blood is draining to their head? Not me. And when I asked to sit up she had the audacity to act like I was inconveniencing her. Gthoh.
The only reason I give them 2 stars is because the second to last hygienist I saw, Helena, was actually really good and gentle… and the receptionists seemed very nice and accommodating when making appointments.

I went here for my semiannual cleaning and x-​rays because it was near where I work. They found no cavities, but told me I needed a deep cleaning immediately. They did not tell me what a deep cleaning was, but said I need to get it immediately or else my teeth will fall out. They tried to pressure me to book an appointment right away because it was so urgent. I sensed something was up, so I consulted with a friend of mine who is a dentist and he said it is highly unlikely that I would need one at my age and that I should go to another dentist for a second opinion. I took his advice and checked with another dentist who literally started laughing when I told him what the previous dentist said. The new dentist said the dentist at 65 Broadway was just trying to get more money.
65 Broadway Dental continued to call me and schedule appointments without ever getting a hold of me. I will never return to this dentist even though it is in a very convenient location.
Do not fall for their pressure tactics to try to milk more money from their patients. Worst dentist ever!

I originally liked this dental office a lot; however, my dentist left and communication with them is difficult. Staff didn’t want to provide me an email address to communicate with. I was given various prices for the same procedure. They ranged from 1200 to 1900, and they claimed that a price they wrote on a card was not valid because it didn’t include their signatures.
The work I’ve had done is good; however, I suggest that you get anything regarding pricing in writing

I found this place after seeing a Groupon for Zoom whitening. I call them and asked if they also accepted my insurance as a primary. The scheduled within two days for a ½ hour cleaning, checkup and whitening. They checked my insurance and said if they found any cavities; it would be covered by insurance, minus any co-​pay. During the checkup the found a cracked white filling. My insurance only covered a replacement with a metal one, so there was a small/​fair up charge for white. The dentist was thoughtful enough to ask me if I had any presentations to do, as he didn’t want me slurring my speech in a meeting if he gave me novocaine. The filling was small, so I opted for no novocaine.
I went the week before labor day, so things were slow and there wenr’t any wait times.
They have a clean office with modern equipment.
I’m glad I found the Zoom Whitening Groupon… it was a good deal.

I was running late to my appointment today because of an emergency at work and they still waited for me to check on my Invisalign. Thank you!

Dr. Heifitz is a great dentist! All of my teeth are better because of him and his office!

The dentist is terrible. They changed management and changed their fee structure without telling any of their customers. They charge additional fees on top of what your insurance covers and they are extremely rude and unprofessional. I will be finding a new dentist.

Horrible. Tried to talk me into costly procedures that I’ve confirmed are unnecessary. The hygienists and receptionists were rude and the Dentist was unremarkable.

Ok so I was waiting for my second visit to write my review. I came upon this low ranked place on Groupon. $ 45 for a cleaning and X-​ray. That coming from the gal with no insurance was a bargain. Finally a groupon deal that wasn’t trying to sell you cosmetic dentistry with the visit. Just a good ol’ cleaning.
I came into a big building where you need ID to check in and go to the elevator. When you find the office you come in to two young people at the front desk who are not very welcoming.
Anyway on to the cleaning, the woman who cleaned my teeth was extremely nice. She did a great job. She even took an extra X-​ray on a tooth I was concerned about. Took her awhile to figure out the computer and I finally told her I don’t need an explanation if everything is OK, and it was, so moving on. She told me exactly what I already knew, I had to fix a filing. She also suggested for me to get a deep scrapping but at $ 400 I was gonna wait. I made my next visit to fix the filing with the dentist that I had yet to meet. They said this would cost $ 130, not bad.
I come in for the second appt. A lot of people are in the office. I hear the guy at the desk tell someone its the end of the year everyone is trying to come in. He then calls my name to come and pay. I did not feel i should since I had not seen the dentist yet. I had a bad feeling. I then asked would I be seen at the time of the appointment? He said yes we will see you. I said I understand but will it be a the time of the appt? After going back and forth he finally couldn’t dance around the question any more and went in the back and asked. He said it would be at least be another 30 minutes past my appointment. Now, I know, I know, dentists run late. But I found this so rude. You couldn’t call and say come in 30 minutes later? Is that why you were trying to get me to pay so I couldn’t leave? I’m sure 30 minutes meant more. I just got totally turned off from the place and decided to leave. He asked if I wanted to rescheduled and I laughed out loud. After all this is Manhattan, I’m sure i can find another dentist. Perhaps one that is not so rude. Thanks but no thanks.

Finally, I thought I found a dentist I didn’t have to dread going to. Yes, its true, everyone in there is above average in the looks department. And, they even gave you a free goodie bag with toothpaste and a toothbrush and travel dental floss when you walked out. But, after two years of going to them, they let me know on the phone that my insurance will no longer be accepted by them. So I said, ok, i will get one more cleaning and switch. But, then they told me I needed a cavity filled. I was like, OK, no pain but I will trust you. The day before my appointment they called me to confirm my appointment and they said I had two cavities and possibly a third. I said what no way. I immediately transferred dentists, just got back from them and they said I needed nothing done. Platinum Dental bye bye, I’m not a tough enough dental patient for you to be drilling fake cavities in my mouth. Shame on you.

I had a good experience here. Dr. Chow was great. Hygenist was gentle and comforting. Will try to upsell you on whitening, but not a hard sell. Offices are nice, feels very clean and equipment is new. Not bad at all.

I totally agree with the first reviewer. This place is pure scam. The receptionists and hygienist pressured me into getting my teeth whitened, claiming I wouldn’t be able to do it after getting a crown, which I found out later isn’t true.
When I went to my first crown appt, the receptionist showed me the rate before I went in. When I came out, the receptionist showed me a different rate!
I also paid for a ceramic-​on-​ceramic crown, but they cheated me and gave me a metal-​on-​ceramic crown. I didn’t even realize it until some months later, when the crown began to wear down, showing the metal inside.
The only reason I went back after the first appt was because this place was near my work, and I was really busy. I totally regret it now. I don’t know how these people can sleep at night.

It’s a dental office/​model agency. Most people that work here are good looking. But be careful don’t be fooled by the pretty people. I felt like they were there to scam me. They kept pressuring me to get stuff done not fully covered in my insurance. I felt uncomfortable and wanted a second opinion before I spend so much money. They kept insisting that its urgent I get the procedure done immediately or there would be no hope for my teeth. I hated feeling uncomfortable and pressured. Its a dentist office not a car dealership.