21 West Street

I lived at Le Rivage for 2 years and it was one of the best apartments I’ve ever rented. The management was great. Sarah was wonderful, always very friendly and responsive. The staff at the front desk was great too. Freddy was the best! Also Constantine and the maintenance staff — always very friendly. The apartment itself was very nice… all new finishes and apart from noise in the hallway (through the front door), it was very quiet and I rarely heard neighbors. Really great amenities also — the gym with yoga classes was really great for an apartment gym, and the lounge and roof deck very nice too. I only moved out because I could no longer afford the rent increases each year which were quite steep.

I lived in this building for 3 years and this was one of my favorite of all the buildings I lived in. High ceilings, beautiful kitchens, great gym with big windows and lots of sunlight, great views and honest electricity bills (I came from a building that used to pad them). Sako, the building manager, is the kindest man and a hard worker, and will go out of his way for you. Repair requests are also handled in a very timely manner. Sarah in the leasing office will also work hard for you. The building is maintained very well. Management was great during the time I lived there (until July 2015), however, they seem to be increasing the rents to unreasonable rates and the tenants don’t seem to be as happy. Many of the long-​time tenants I knew were planning on moving out because they could no longer afford it and there was overall just a bad energy due to the changes that management was trying to make. I loved my time there though and only moved because I moved out of state. Big thanks to Sarah for her help and support with my move.

The management is a disaster. Completely incompetent. They put false late fees on our bill every month and we have to call and tell them they are incorrect and they always make up a BS reason why they put them on in the first place. I think they’re trying to scam people who don’t pay close attention to their rent bill. They are painfully rude and dishonest and the doormen are even worse. I have never had so many issues in a building in NYC. Emily Astrof, the building manager is extremely unprofessional, incompetent and rude. She should not be in a position where she ever has to speak to another human being because she does not know how.