21 Sai Kay

If I can vote zero stars I would give them. This company is awful, that deserves no stars.
I am actually writing this review while I’m having a facial section. My appointment was at 4 and right now it’s 4:39pm. There is still no one to help or check on me. The person who’s helping is Joey, she literally put me on the stem machine for 40 minutes, which is really hard to breath, and I thought I was going

This place sucks! I sweat I will NEVER GO THERE AGAIN!
I told the lady my skin is very sensitive, but she kept scraping my face like washing dishes! When I requested massage, she said she was busy with other customers. She try to sell me on those packages and the service is terrible. She kept telling how awful my skin is, why I shall purchase the most expensive package… She push me to add $ 30 for an additional mask while I am doing the facial. Even I told her I am not interested in, she said I shall put down deposit in case I change my mind.

So i thought i found a decent facialist here and had recently renewed my acct for at least the 3^rd time (10 facials each). BIG mistake. The ladies are just catty and do more sh*ttalking than working. Anyway, i had an appt for 11am and was running late so i called. They tell me to show up anyway. I come out from Brooklyn and when I get there she tells me to wait and see if a client shows up. When the client shows up, she then tells me to come back at 4pm. Like what am i going to do for 5 hrs?! So then when they tell me for sure to show up at 3. I show up at 3 and then they have me wait 40 mins bc she overbooked. And somehow it’s my fault. I owed a balance but only did 2 facials out of the 10 package and this was at least my 3^rd time opening the acct — and the lady was being a total BBB demanding i pay the remaining balance — like you think I’m not going to pay or something? And on top of that, the facialist who i thought was good turns out just wanted to sell me crap i didnt need–

OMG these ladies sell you on packages so hard. We had already bought a package and they tried to sell us more packages during the facial. Even if you say no they keep going and going. Hope you don’t want to relax during it. If you go in there for a try, tell them you don’t live here. The actual facial from Joey is great. Wish they’d back off a bit though.

It was horrible and I would never ever come back!
I got a eyebow wax yeterday because the spa that I usually go to was closed but I need to fix my eyebow asap so I decided to give 21 sai kay a try. They dont even have seperate room, like 3 – 4 people share a room which have no privacy. While they waxing the eyebow for me, they keep selling me to do facial and buy products which I think is pretty annoying. If I want to do facial, I’ll come in and open package right away. But I just want to fix the eyebow. The main problem is, the girl with glass who fix my eyebow is unskilled and seem like dont know how to do it? She asked me to see if I like it or not, the room is so fcking dark and she gave me a mirror which I can’t really see my eyebow clearly. And I have to go to meet up my fds so I said ok. But when I walk outside, I find out that it’s incomplete! She didnt clean up the front part. So I have to fix it by myself. I dont know maybe the room is too dark so she can’t see or what? But this is not an excuse! I decided to fix it by myself instead of just walk back in to ask her fix it cuz I don’t trust them, I dont want her to mess up my eyebow again!
I don’t suggest people to come here!!!