20/20 Eyewear

Great place!!! If you need a prescription for your new glasses they have a room to give you a check up, couple minutes later you get to choose your glasses all for $ 99.99
Service is really good.

I don’t understand why ²⁰⁄₂₀ Eyewear doesn’t have 5 stars! The doctor who did my eye exam was friendly, thorough, and efficient. Both gentlemen working behind the counter were exceptionally helpful, and although I arrived for my appointment half an hour early, the Dr. saw me almost immediately!
After the exam, I was ushered back out into the front room, to pick out frames. Now, there were several other people in the shop, and the phone was ringing, so I appreciated the fact that they let me take my time to pick out frames. I came alone, and was self-​conscious about how the glasses looked on me, but I felt reassured when they confirmed I had picked out a good pair :-)
I was in and out in no time, and left with the utmost confidence that my future-​glasses were in good hands. They called 2 days later to let me know I could pick up my frames… I should also note, that my appointment was the day before New Year’s Eve, so I didn’t expect my prescription to be ready so quickly! I stopped by the shop the next day to pick up my glasses, and they were perfect! The Dr. did a great job of finding the perfect lenses, and the frames, though not the highest quality material, were even on my face and comfortable for everyday wear.
I had been worried that it would be difficult to find a practice that would correctly fill out the paperwork, claims, etc. for my insurance. I had even read a few horror stories from Unilocal reviews of other eyeglass shops, where paperwork wasn’t filled out properly and people were billed for hundreds of dollars. I signed a few papers and showed my ID, and just like that, there no issues or confusion whatsoever. Why can’t everywhere be as great as this place!
Someone even called to follow up with me a few days after I picked up my glasses!
Great experience, overall. ²⁰⁄₂₀ Eyewear gets a ¹⁰⁄₁₀ from me ;-)

My experiences at ²⁰⁄₂₀ have been wonderful. First, they always have a great selection and turn around time. The staff is very knowledgeable and friendly. They even followed up with me by phone after my last purchase. It has become my go-​to place for contacts and glasses. Will definitely be back!

I found dealing with ²⁰⁄₂₀ Eyewear to be extremely disappointing.
Based on their website and the availability of frames and lens, I called them. On the phone, they sounded professional and told me I they had what I was looking for.
The charade continued when I went there. They seemed to know what they were doing, but they were brusque – which is sometimes normal given how many shop owners in New York City are rude.
Then, it started. They didn’t keep their word about delivering the product on time. When I called to check, one of the owners was downright obnoxious. I was asked to call the next day, so I did. Again, no glasses!
While they knew that I needed the glasses urgently and they seemed confident that they could deliver them on time, not only did they not keep their promise, but they are actually quite a pain to deal with.
I highly recommend that you spend your hard-​earned money somewhere else.

Don’t go here. The owner/​manager/​whatever has the worst manner. He ruined a pair of my glasses, couldn’t have been ruder, and then lit a cigarette in the store. He doesn’t know anything about glasses, repeatedly telling me «they look good» when I complained about fit. Save yourself the frustration and go anywhere else.

FINALLY!
This will be my last update: after taking ²⁰⁄₂₀ Optical to Small Claims Court, wining the case and NOT receiving the refund I contacted New York City Marshall Stephen W Biegel and for a very small fee in a matter of weeks they were able to seize my refund PLUS INTEREST!!!
Be extremely aware when dealing with ²⁰⁄₂₀ Optical, they are not honorable people.
On the other hand I do encourage you to use the Small Claims Court and I highly recommend Marshall Stephen W. Biegel, I no longer feel cheated, everyone in the Marshall’s office was professional and compassionate and they do a great job really fast.
Ah, justice feels very sweet!
And again, I am giving ²⁰⁄₂₀ Optical one star only because that is the only way I can post this one.

I have been doing business with ²⁰⁄₂₀ for about 20 years and I have only praise. If I am going to wear glasses I want them to look damn good in them. This store has the best selection of truly gorgeous glasses in the city. Mike the owner has incredible taste in frames. Some of them are like works of art. He has always been fair with me, too. His reps take their time and make sure you walk out of there looking good in whatever you buy. To show how fair Mike is, I once bought a frame in Venice, Italy that I thought look great. Something about that Venetian light, I guess. However, when I got back to NYC I took them into Mike to get lenses for them They really looked awful on me. I was heartbroken. Mike took them and gave me credit toward another frame. I am pretty brutal with my glasses, too, and he always fixes them for me. Hell, I even sat on a pair and he got them straightened out for me!
You really want to patronize this store if you want to look the best you can in your glasses. You will not find a bigger selection of beautiful frames, everything from traditional to far out. Go!

Stop reading now if you need a place that takes vision insurance, they don’t.
Ok now the good things– they have a GREAT selection of eyewear that are moderately priced including their own handmade brand. I had been searching all over the city and was thrilled to find ²⁰⁄₂₀ in that regard. And the owners are very skilled at finding a pair that flatters, plus there’s not a huge pressure to buy. Also the optometrist is amazing, very precise and caught something other people hadn’t. Great so far right?
Now the not so good– while the prescription was correct (yay amazing optometrist) the lenses themselves were made in a way that made it hard to see. I can’t explain more than that – I had to go back a few times and even now it’s not completely fixed. Also despite choosing the thin lens, they come out past the glasses which has never happened before on a pair of glasses. Actually in reality they deserve one star, but the glasses are great and they are nice until you have a problem.
So to sum it up: buy the frames here and get them made somewhere else.

Best place to get glasses! I have been going to this place for years and always walk away with a great pair of lenses. I complete trust the owners, two brothers, to put me in a pair that is flattering to my face.
I find them to be reasonably priced and they are very fair. There is no pressure to but anything and they are always super helpful! So sorry that the uptown location is closed bit thrilled that I can still go downtown for great service and great glasses! Did I mention that the selection is amazing? It is!