The Snooty Pooch

I would like to respond to the review left by Kim C. What she fails to mention in her inaccurate review is that the reason the owner said «we’ll get to that» to pay was because the dog was still upstairs on the table and she was flustered by the situation. I know because guess what?! I was there. And I too would be flustered if someone accused me of animal abuse, it’s absurd. I witnessed a self entitled young lady say things that I know not to be true (notice how every person she spoke with is a «worker»). I can tell you I have been using this groomer for 6 years. I started with my boy Maltese, then my 2 beautiful girl Maltese. I trust the staff with my tiniest 4.8 pound baby, and my girls come out beautiful every time (my boy passed on 2 years ago). My dogs go in happy and they come out happy. I don’t know what she heard or saw, or recorded (hmmm maybe a hair dryer/​loud voices), but I can tell you her dog came down those steps happy. Yes indeed a cute black dog, looked a little like maybe has lab genes. I told her then that she was wrong about the staff here and that she wouldn’t find a better place in the area. I have met every one of them, and they are all animal lovers. I hope she has better luck at one of the «chain» store grooming services… we all know how well trained the staff there are, and how safe the environment is. Yes, there are some other private groomers in the area and I have tried some in the past. If you don’t want your dog shaved, or you have a breed that looks best with a good scissor cut, this is the place to go. Oh, and yes the owner did tell her to write that she didn’t know what she was talking about. That is when she said «it’s a shame its a cute dog». And when this customer said she would not bring her dog back, the owner did say «good, you are not welcome back». Several times it was emphasized that she should not bring her dog back. Small business owners do have the right to refuse customers and I think she did the right thing. Also the owner did not stomp up the stairs as described. She actually went upstairs to get my dogs, since I had been waiting all this time. I surely hope the longstanding good reputation of this business will outweigh any emails sent to the vets… hopefully they already know this business or at least have the intelligence not to do what one person asks of them.

I’m surprised there’s not any more great reviews! My dog has came here for quiet a few visits and I’m pleased every time. The atmosphere is nice and every one has always been friendly. I’ve never had a complaint about my dog’s services; he looks great every time. They listen to my request and have even grown familiar with my dog’s needs. I appreciate the fact that they work around my work schedule too. They allow me to drop my dog off at 7 and pick him up when I get off around 4. I feel that he is treated well when he’s here because he doesn’t show any cause for concern when he’s picked up. I’m grateful I received their name as a recommendation. I definitely would refer Snooty Pooch to others. Thanks!

I love this grooming salon and daycare. The staff are super friendly. My dog runs to the front door every time we go bc he loves it so much. They do a great job on his haircut too, even when it’s been out of control. He always goes to the owner and she’s fantastic. I used to take my dog to the daycare here and he loved it! I moved 40 minutes away, so I don’t use the daycare anymore, but I still make the drive just for the grooming. It’s definitely worth it. Highly recommend.

I was looking for a new groomer in the area that groomed cats. I couldn’t be happier with the cut for my persian and how friendly the staff was. I will definitely be back with my dog.