LA Fitness

I love the classes that are offered at this gym. I go to the Wednesday and Saturday morning step classes and every now and then I go to the Saturday morning body works class. The instructors are phenomenal and the only reason I really go to the gym. The gym is generally very dirty. I have spoken to the people at the front desk about this but have seen little to no improvement in this area. It is so bad that I change prior to coming to the gym now just so that I can avoid using the women’s locker room because it is DISGUSTING and the floor in the room where the fitness classes are offered is always covered in hair and dust. I highly doubt the floor is ever swept or mopped. Another issue I have is the fact that the thermostat located in the room where the classes are offered is broken. I mean one day the temperature actually got up to 85 degrees. We have complained over and over and the issue seems to never actually get resolved. The staff is very friendly, I just wish they paid more attention to the maintenance of the gym.

When it comes to the actual inside of the gym, I will not complain. It used to be a Ballys which I previously had a membership at, and enjoyed coming to. When I came in to speak to them the inside looked pretty much the same.
My biggest issue, has been with the back office. I did not have an active membership when Ballys shut down, however, when LA Fitness bought Ballys, they somehow tried to re-​renew mine and my niece’s memberships, which had been closed for almost a year. They sent me bills for these memberships, and sent them to my old address. When the bills finally caught up to me, 2 months worth of their dues had been billed (which were double the cost of my monthly dues when I did have a membership with Ballys).
When I called and spoke to someone, they advised me that they will cancel my account and no further bills would be generated, but that they couldnt waive the portion that was already billed. When I requested a supervisor, I was told that the lady I was already speaking to was the supervisor. When I asked for her supervisor she said she didn’t have one. And when I asked for her manager, I was told that they don’t have phones and don’t take calls.
Needless to say, I just hung up and never sent them a dime.

The total strength class is great, as well as cycling. They just got all brand new dumb bells, 2.5’s. 5’s. And 7’5’s for the fitness studio. There is a new general manager and a new personal training director that have taken over for the new year 2014. They said that all the hardwood floors in the racquet ball courts and in the yoga studio are being replaced. This club is in the process of getting its update which people on here have said is long overdue. The cleanliness of the gym has shown marked improvement. The juice bar cage is coming off, so the place will look more inviting. I’m excited for what other updates are in store!
P. s. I train with their personal training program as well, and i have lost 15 pounds in 6 weeks. I’m feeling better and not looking too shabby if i may say so myself. If you are worried about the past reviews for this gym, i would advise you to consider that businesses run under new management can be like two totally different places. That being said, the new staff combined with the updates and new equipment rolling in are making this la fitness one that their corporate offices can be proud of purchasing from Bally’s.

We used to belong to Ballys years ago, and not only is this location not changed in the least, but I’m pretty sure the equipment is exactly the same. It’s BADLY in need of being updated. The ONLY thing that gives this location 3 stars is the unlimited classes available to members, and at times convenient to most working people. Other than that, it would honestly be a 2, it’s almost always completely filthy. Especially the bathrooms… yuck!!!

They haven’t changed a thing since they have taken it over from Bally’s. They have an indoor racket ball court, sauna, pool, and hot tub. The main problem is the level of cleanliness at this location. The locker rooms are disgusting, and the site overall looks dirty. Hopefully management will get updated equipment and remodel the inside soon.

This is the worse gym out there! I have been to numerous gyms and this LA Fitness has a small and boring dance studio, the atmosphere is dry, the staff doesn’t care, they are just doing the bare minimal for the job requirements, and it’s always empty. I think this was a better gym when it was ballys.
Moral is: AVOID this gym. There are much better gyms in the area.

Ok ive been a member of LA Fitness since 2009. Just moved to the area and this is one of those old bally’s gone LA Fitness. The place is a dump, set up terrible, extremely dirty, the sauna smells TERRIBLE! Not a modern stationary bike in the place as all cardio equipment extremely outdated! The weight room is so crowded and I swear no one ever puts weights back throughout the whole gym! Cant wait for the new one in towson to open as there isnt one modern LA Fitness in the area! This place is so cheesy when I moved here and went to change membership around they sent me into the Managers office and he was changing clothes in his boxer shorts… He then proceeded to show me pictures of his wife! What a DUMP!!!

Equipment is always available to use. Not too crowded. Decent showers. And it has a pool!

Not my favorite center in the least! Like many others who have posted this gym is always crazy dirty. Not sure why either! There is always candy wrappers and all sorts of nasty stuff in the cubby holes of the treadmills and other machines.
The club is so dirty I am afraid to get in the hot tub :-/​
I never see the staff clean and they never seem helpful. The staff at the other centers are much better!

I was a former Bally’s member and like another reviewer renewed my membership for the full year at a deep discount as it was a «please come back» type of offer. This place is pretty dirty and gross. As of right now I’m being told that they’re planning on remodeling areas but they’re not sure or can not tell me which areas exactly. If they remodeled their locker rooms I would love this place. There are plenty of machines. I’ve noticed before that the wipes are often out of solution so I typically just keep a few wipes in my bag in case.
One major complaint that I have is that everytime I try to go to the new LA Fitness they pester me for my credit card information. They were calling my cell phone DAILY soliciting for a credit card (even though my account is paid in full to the end of the year). This became really annoying so I blocked the number on the phone and if they keep asking at the front door then I’ll just have to slap someone. I told them that they’ll have to make up a number to «keep on file» since my agreement was originally through Bally’s. They can’t deny access since the account is paid in full and not delinquent. The last time I swiped in nobody asked for my card… so we’ll see if this continues.
If they do remodel the locker room and invest in some cleaning supplies for the gym I will renew my membership (even at nearly $ 30 per month). If they do not address it before the end of the year I will not renew my membership.

I came in here on a Sunday to work out before I went to work. I was surprised at how big it was on the inside (kind of like a Tardis). It’s a three level gym, with classes, locker rooms, and the Kids Club on the lowest level, the main fitness/​check in/​smoothie bar on the main, and cardio machines and an indoor track on the top level.
The indoor track is pretty cool. I only know of two other gyms in the Baltimore area that have this. It’s kind of a neat novelty.
Most of the machines are up to date and clean, although I did notice the pads on one ab machine to be worn to hell and back. The pool looked nice and clean. The locker room needs a serious update, as it looks tacky and just dirty.
All in all, not a bad place to get a workout in.

Update on transition…
La Fitness is honoring transferred memberships from Ballys. This was welcome news for me as I was offered a great come back to Ballys deal the month before the buy out. My current membership has annual renewals and my renewal stayed the same price ($ 119/​yr).
I was able to get my new membership card without too much difficulty.
I would have raised the rating to a 4-​star, but during my visit today the male locker room was disgusting. There was trash every where, and the paper towel dispensers were both empty.
Amy’s review occurred within two weeks of the Bally’s sell off to LA Fitness and it is going to take some time for the logistical items to be fully addressed. All of her problems occurred even closer to the date of sale, so I would wait before making a judgment on their business practices until they have had a chance to fully transition into the area. Remember LA Fitness bought 171 separate Bally locations on 1 Dec.

Don’t join unless you want to become a lifetime member as it is insanely time consuming and stressful to cancel your membership. I have sent 2 certified letters and am still being charged. Also — their phones don’t work (literally) at this location and after leaving a message at the Towson location I finally got a call back about 10 days later. I was charged for December and they want me to take the time to go in with my bank statement to prove that it was LA Fitness and not Bally (are THEY not keeping track of their finances?) After 2 trips to the post office and at least 3 hours of trying to reach someone by phone or email I think that’s a lot to ask just to get my membership cancelled. This, after the manager explains how LA Fitness is easier to quit than Bally’s was. The whole process sounds suspect.
The gym was okay — you get what you pay for. I switched to another gym because the yoga classes were becoming too few. Most of the staff were nice enough, however the questionable business practices make this a deal breaker.