Shaw’s

I am usually not one to got to Shaws but if I do I am usually quite satisfied. When I found myself at the Shaws in Norwood Ma my opinion was on the contrary. The food in general was average. But what bothered me the most was quality of the produce! Many of the vegetables were old, bruised and just not fresh. I bought some romaine lettuce and it was wilted as soon as I got home (it is a 10 minute drive). If you are going here simply for the prices, honestly, spend a few more dollars, you won’t regret it. Overall, don’t waste your time on this establishment.

Last time I went here there were no carts available outside and when I go to check out it’s a mad house. There are not enough staff and the staff that was there were all complaining. I get in line and it’s incredibly slow. After waiting 10 min to check out the cashier closed the lane and says nothing to the man in front of me or I. Then the customer he’s ringing up says the lane is closed we ask and the cashier refused to ring us. We had to go find and wait in other lines. When I went to explain to a manager all he asked was which line and left. There were so many angry customers that day the store was in total disarray.
Reasons why I will never go back now that wegmans has finally opened…
–one of the dirtiest supermarkets I have been to esp for such a nice area like cob a corner
–terrible & old produce. The produce section is so bad I tripped last year on lettuce that was left all over the floor. The product goes bad so quickly after purchasing I have been driving to whole foods when I can even though it’s farther & $$$
–staff isn’t helpful. Several times since their redesign I asked staff where items are I have been told «I don’t know» and walk away
–meat selection is ok at best
–no frequent customer plan. Worst idea ever is those monopoly games and Rachel Ray plates
–you pay way too much for poor quality

Similar to the Canton Shaws, which I refer to as the dirty Shaws. This place is not much better. Old, kind of run down and small. I hate the parking lot here. If you want less stress park over near the TJ Maxx and walk to the Shaws. Unlike the dirty Shaws, however, I’ve never gotten any bad food from here.

Went into Shaws to pick up a few items including lobsters for our anniversary dinner. They had one lobster in their dirty tank. They had tiny lobster tails for sale and they were covered in flies. We purchase pre-​packed filets that were good but again they were pre packed. We also purchased a pack of scones. When we opened them to have for breakfast the next morning they were completely moldy. I will NEVER go back. I’m disgusted. 0 stars.

I’m honestly sick of the employees at this location, they’re rude and act is if checking you out is some kind of bother (I didn’t force you to be a cashier), there are a few employees that are great but the one who are not are excessively unpleasant.
Most items are not marked correctly and it’s a constant surprise at the register, and god forbid you let them know that it’s marked incorrectly they argue with you. Sent someone for a price check she came back stated the price I said was there but maybe it was for a different item, even though it said Rainer cherries (which are the gold ones), Caryl the manager still argued with me and went to do another price check. I just ended up checking out I didn’t have time to wait another five minutes for a price check on something so petty.
It’s not about paying more it’s facetious that nothing rings up as it’s marked. It happened in the meat department recently as well and the other manager was more than helpful.
I’m over it though big Y has better produce, it may be a little further and more expensive but it’s worth it to be treated decently. Wegmans is opening soon too! Bye Shaw’s

So tired of the closest grocery being such a sad sad store. The only employee that consistently acts like he cares about life at all is the man with a beard behind deli counter. Oh and some young guy always stocking produce is nice. Produce… so so. Every person that checks you out looks as if someone is holding a gun to their head, no smile, no nid, no hi how are you, nothing. Followed by no good bye, have a nice day or thanks for shopping (you know because without customers you don’t have a job). The last bag boy through a pineapple on top of fruit containers. I looked at him as anyone would look at someone doing something careless and he smiled. Wow. Last week I saw a large Yogurt container was opened on shelf, I handed it to the nearest employee who was stocking (the yogurt) and said excuse me I found this one opened and thought you would like it off the shelf. Her reaction was… nothing. she didn’t even make eye contact took the yogurt from me, tossed it in her cart and continued what she was doing. I stood there for a second waiting for any kind of reaction you know a thanks, or oh that could’ve made a mess. Nothing. The deli always is out of the meat I like so I called the deli manger one day to ask if she could keep it in Stock more and she said it is always in Stock as if I was wrong. Well I just left store and they were out of stock.
Roche Brothers your 15% more may just be worth it see you tomorrow!

This location has gotten a little better throughout the years. Yet still does not do it for me. Stop & Shop in general is SO much better than Shaw’s, it cleaner, newer, brighter and they have those AMAZING scanners. Anyway, this particular Shaw’s is very large, usually has everything you’d need, yet sometimes they are out in which you must go to Stop & Shop or CVS. The biggest problem with this particular location is checkout. They don’t have enough cash registers! Most are open, yet there is only 7 registers and 3 self checkout! Only 10 in all! Stop & Shop on Route 1 has 18, and Route 1A has 19. Plus the floor needs a cleaning.
This store isn’t that bad, and quite fine for a FEW quick essentials yet if you don’t mind going a little farther: go to Stop & Shop on Route 1A, or if you have to go to Shaw’s at least go to the much cleaner Medfield store.

Avoid, unless you don’t mind being irritated beyond belief. It’s bad enough that employees are outside smoking (eww… you work with food and smell like an ashtray) but today was my last visit to this location. Below is the message I sent to Shaw’s via their website:
This was THE LAST TIME I will ever shop at this store, or in today’s case, ATTEMPT to shop.
With my nine items, I went to the self-​scanner line, and after bagging 7 items, the scanner needed «store assistance». I wait, wait some more, waited… four of your associates are within 10 feet of me, two just talking. One came over (I thought she would help) and I said it needs assistance. Did she help? No, she was there to just put an item into the cart nearby (return-​to-​shelf items, it looked like).
Rather than make a career out of standing there (and 6 of the items were refrigerated and/​or frozen), I just left everything there and left. Obviously, my items were added to that cart to put away.
I’m happy to go to the Roche-​Bros in Westwood and pay 15−20% more… I just want to get the food home (which is why people grocery shop, right??). Service sucks at this location, and while the store manager is nice, he really got all the stupid employees dumped on him.

There are 5 supermarkets in a 3 mile radius of where I live, but I somehow end up at Shaw’s all the time. There are certain things that are significantly cheaper but I mostly like the selection of produce and organic foods at this Shaw’s.
Anyway, the workers at the Shaw’s are friendly and courteous. The check-​out lines generally move pretty quickly. Granted I normally go grocery shopping at 10:30am on the weekends after my spin class and yoga class, I never had to wait long to pay. The only «gripe» I have for this Shaw’s is the lack of cart returns in the parking lot. Often times I see carts flying everywhere, taking up parking spaces and all over the road.

I sometimes get lunch here in the hot food dept. Its good. Usually chicken and sides. The market itself is a big one. Its located in a strip plaza next to a cvs and liquer store. So pretty convenient. Plenty of parking and sometimes gets filled up as the store gets quite busy at times.

I’ve been shopping at Shaw’s Norwood for 15 years now. I’ve tried the others in the area like Roche Bros. and Whole Foods, as well as the larger Shaws (Star) in Dedham, but I keep coming back to Norwood for a few reasons:
1. The management staff is very helpful and friendly. I’ve never had a problem that they didn’t quickly resolve. They seem to work as a well-​oiled team helping each other help customers.
2. The store is small enough to be efficient, yet large enough to have most items that I buy. The isles are wide enough that a stopped cart doesn’t block the entire row.
3. The pricing with a Shaw’s card seems better than anywhere else.
4. There’s a CVS and Norwood Liquor in the same plaza.