Norwood True Value

Nice store with a lot of stock. I always find what I need and the staff are extremely helpful. So glad there’s a good hardware store in town. Also, they can match the paint color for any brand of paint. I had this done for a new renovation. Color was perfect and great quality paint.

True Value is a great addition to the center of town. Yes, they won’t have a as much product as Home Depot or Lowe’s, but if you are in a pinch it is great! Yes, you will pay a little bit more money at these types of stores, but that is expected.
Everyone in the store was super helpful when I went in. If I need a quick fix, I will always choose them over a larger business.

Just moved to Norwood and can’t say enough good things about this place. They are very helpful when you are in need of something. The employees will take you to exactly where you need to go. And for a store that is much smaller than home depot they have a great selection and availability of things. The prices are slightly more for most things because they are a smaller store but you don’t have to deal with the hassle or traffic getting to and from Lowes and Home Depot. And getting someone to help you at Lowes or Home Depot can sometimes take forever. This place is a great addition to Norwood Center I will be going here often.

Was looking forward to the opening of this store in norwood ‘s quiet town center. I enjoy supporting local businesses, so went here when I needed a drain snake. I was welcomed warmly by the cashier and directed downstairs. She called another employee to let him know we were coming down for plumbing. He greeted us and pointed us to the correct section, even walking us to the correct aisle. I was impressed! However, he didn’t ask if he could help us find something, what we were looking for so he could direct us more specifically, or check back in with us to see if we needed help. He did ask if we’d found everything we needed after we were on our way up the stairs. Very strange — lots of employees to help but no specific help offered. I might go there again but I don’t think it’s any better than home depot or lowes, except that it might be easier to find help here, IF you seek it out.

AUGUST 15: OPEN TODAY.
Norwood has REALLY needed a Hardware store for YEARS. Nearby is Home Depot on Route 1, Lowe’s in Dedham, and Rocky’s in Walpole, but no real hardware store in Norwood NOT on the Highway. So TrueValue opened! I haven’t been to any other True Value stores, so I can’t really compare, but this store is brand new (in a weird way, since the building has been vacant for years), clean, organized and stocks a wide variety of items (yes, if your looking to purchase _​_​_​_​_​_​_​_​_​_​, Home Depot or Lowe’s will have 4 different brand makes, while True Value may only have one or two. And Home Depot or Lowe’s has things this store doesn’t have). I do like giving my business to local stores, so I will frequent this store often. Plus, the staff were friendly, and like I said, the store was well-​stocked. They also carried paint.
Overall, wonderful new store that definitely gives Norwood Center a BOOST!
*There is parking in the back of the store, on Central Street.*
AUGUST 18: Ugh.
I decided to stop back in. The hardware store was DEAD. The staff are SO friendly and great (besides the manager, who seemed mad. Didn’t get his name, but had a shirt for «Eastman’s Hardware», which is in Falmouth. Why is he all the way up here?)
Another employee was with me the entire time trying to help me get everything on my rather long list, which was SUPER helpful (and also super rare at any store, and almost impossible at Home Depot or Lowe’s). But I took off 2 stars for 2 reasons. I went on
and found a 2 pack of bins for $ 4.99, I found them here, not in a 2 pack, but the same bins (Sterelite 16qt) for $ 5.49 each. The guy who helped me got the manager who said they can’t honor it. Which I said was ok, yet after visiting I called True Value in Hyde Park, which I asked if they would honor it. The woman said they didn’t need to, because they were on sale this week for $ 4.99, right in front of the store, so I’ll go to Hyde Park. Also, other disapproving reason is that this place is EXPENSIVE. Between Hyde Park True Value, Lowes, Home Depot, and Harbor Freight Tools (my personal favorite), and Rocky’s, this has no place. No wonder it’s not crowded… hopefully Norwood-​ites will keep this place going. I will continue to shop here sometimes, as I also enjoy supporting small businesses, but Hyde Park True Value will be my first choice normally. Store is ok, but finding another spot for large purchases is a good idea, and the «Eastman Hardware» manager needs to check his policies, and be more friendly.