I went to Dr. Fattore as an angry college student. The year was 2005, and I had had enough. I was going to fight my insurance company for the breast reduction I desperately needed. I had exactly one year to make it happen — then I would be kicked off my parents’ insurance plan. I met with Dr. Fattore and he was immediately receptive to my ideas. He didn’t seem judgmental or dismissive or anything of that nature. He discussed the procedure, allayed my mother’s fears and gave me a rundown of the risks. He took my «before» pictures and essentially said, «let’s do this.» This review is a paean to the entire office. Especially his secretary, Cindy(I hope she’s still with him). Let me tell you something, readers — this entire office worked relentlessly to get my insurance company to cover my surgery. They bent over backwards. They sent Polaroids by mail to the company because they wouldn’t accept digital photos. They spent hours on the phone. For months. Not just a couple of weeks or something like that. MONTHS. We were in such close contact that Cindy could actually recognize both my voice and my mother’s voice when we called. Just before winter vacation, the insurance company approved my surgery. I was scheduled for surgery maybe a week and a half after the approval. Tops. I checked into Norwood hospital. I was a bit nervous while being prepped for surgery. He let me know that he was going to use his best judgment regarding my comfort as well as aesthetics. I’d like to say I was wheeled into surgery feeling incredibly confident and happy, but I don’t actually remember anything after that point because of the sedative. I checked out the next morning(okay, it was Norwood Hospital, so early afternoon) with my new boobs and a permanent grin slapped on my face(the latter free of charge, well, the copay for the painkillers probably helped with maintenance). Insurance covered everything except the deductible. Follow-ups were great. The entire office was just so happy for me and I was so satisfied with the results. The worst office visit I ever had was to remove my drains, and that was only because it felt really freaking weird. They have a reflector thing stuck to the ceiling above the chair, so you have something to look at when they advise you to look away(supposedly it wasn’t intentional — it was just there when they moved in). And his office was great — really warm and inviting. His assistant was great at distracting me, especially when I had some drainage problems and they had to suction some stuff out(when they say«don’t look» it’s because they’re going to stick you with a ridiculously long needle). It wasn’t nearly as bad as it sounds, and nothing at the follow-up visits ever hurt. And they were super helpful over the phone as well. I went back to my apartment in Boston a week after surgery, so they fielded a couple of «I can’t come into the office, but is it okay that my nipple looks orange?» «Yes, Erin. It’s probably just a scab. You don’t have to freak out.» Yeah, it was a scab. One of the best things Cindy suggested to me was to use maxi pads instead of gauze during the healing process and she was so incredibly right. I saved money and I didn’t have to tape things to my bra. It’s been two years since my surgery(January of 2006), and I am still overjoyed with the results. My clothes fit; I feel confident, and best of all — no back pain! I still have scars, and I know I’ll always have them, but they don’t bother me at all. My shape is great and I’m finally in proportion to the rest of my body. «Satisfied» doesn’t even begin to cover it. Setting foot in Dr. Fattore’s office was the best decision I’ve ever made. (If you’re interested in getting breast reduction surgery for medical need, feel free to contact me. I’ll give you as much advice as I possibly can)