South Shore Vision Care

Meh. I’ve been here a few times for normal appointments. Dr. Botello is very competent and professional, but I could take or leave the rest of her staff. The front desk girl did not know or forgot to apply my discount for a contact lens fitting because I am a VSP member, so I had to call back and retroactively apply the discount. Communication during that process was difficult as well since we played phone tag a few times and I had to continue to repeat my story and request. I also felt highly pressured to purchase glasses once I left my appointment with Dr. Botello. I felt like I was on an assembly line. The older gentleman who works in the glasses fitting area seemed as if he expected me to get glasses immediately, and at their facility. I know prescriptions are portable, so I always take my scrip and try to find a good deal by shopping around, so I was irked at feeling so pressured at the time. I don’t think I’ll be returning.