Timothy Bookus, DO

GREAT DOCTOR & NURSE!
I’ve been going to Dr. Bookus of Soundview Medical for many years now. He’s a straight shooter and very good at keeping his patients in check. His nurse, Rosa is a doll and a pleasure to be around as well as Alex, who is new to the team but equally good.
If you want an honest and very thorough clinician, Dr. Bookus is your guy! I know he will figure out what is wrong and give me solutions to solve them. He’s not a «hand holder» by any means but I like that method so it works for me perfectly. He expects his patients to be accountable and I like that too! A great doctor and know your in great hands with him!
On one specific occasion when my Mom was in for heart surgery, I ran out of RX’s and needed a refill. He refused to call it in without seeing me. That was inconvenient because I was in the hospital with Mom all day and night and couldn’t really make the time but he insisted. It was a good thing because my blood pressure was so bad, I could have had a heart attack or worst… a stroke. He got me on meds immediately and if he hadn’t insisted on bring me in… he would have not caught it so I get why doctors do that.
But… that policy can bit a patient in the backside too and on this other occasion where I moved, I think he made a bad call. Here’s why…
I recently moved from CT to FL and I was due for my annual which is the time I get all my scripts for refills. I thought I had done my annual but actually it was a sick visit… my bad.
When I got to FL the pharmacy said no more refills so I asked if Dr. Bookus could please extend, once we realized I didn’t do the annual like previously thought. He did allow for 1 month’s worth while I reestablished with another doctor. One month wasn’t enough time to get a 1^st time visit with a new doctor down here. I had to wait 1 ½ months for an appoint and called everywhere. I called back and explained it to the nurses but he wasn’t willing to go beyond the 1 month extension. Long story short, I went without my meds for a time which to me is unacceptable under any circumstance… even if the error was mine initially. I was on daily meds that should not have been missed and was really surprised that was his solution for me and he wasn’t willing to make an exception.
I didn’t agree with that solution so I gave 4 instead of 5 stars. It was my fault that I didn’t remember but the move was very quick and stressful and these things can happen. I just wish he would have taken our years of history into consideration and know it wasn’t intentional. I think he should have allowed for two months of RX’s to give me the time to set up a new patient visit. It takes 3 months to get into see Dr. Bookus as a new patient so I’m not sure why he thought I could do it in less down here.
That one incident aside, he is a fantastic doctor and I miss him and his staff a lot!