Dunkin’ Donuts

Employee eating while working inside, in plain sight of the drive up window.
Some kind of arguing going on between employees too. :/​
Not my favorite location for dd.

While I used to love this D&D they have really fallen off over the last couple of months! As a frequent customer every morning I used to get quick service at the drive thru, on point coffee & pleasant service… unfortunately the last couple months that has changed. The drive thru line takes almost 10 minutes from start to finish where as before I used to get through in less than 3 minutes, the coffee is either not fresh or not make correctly after stating my order at least 2 – 3 times each time I order & the people at the window are less than pleasant! I am hoping they can turn this around soon & return to their regular service!

The staff from 2005 to 2010 was on point, moved fast and always got things right. Since then it’s been on and off. The most recent staff assessed a few new ppl who just can’t get things right. They either forget stuff like a bottle of water or milk, sandwiches are not cooked thoroughly our they seem annoyed when coffee is not made up right. One girl who’s very tall and may be black or darker Latin actually caught an attitude because she forgot two things in one order. I say if you don’t want to work there, then go elsewhere. There are plenty of ppl that would love and that need the job. The other ladies there are always nice, smiling. Can’t complain even if there is an error due to the busy store they are. But they need to really work on getting those orders right.

I’ve been here plenty of times and recently 2 days in a row and the coffee has been horrible… I ordered a large light and sweet and received a large light with no taste what so ever…
VERY WATER DOWN

I had to change my review from nine months ago because I’ve been coming to this Dunkin Donuts often and this place has really grown on me. My original review was negative because their donut selection was severely lacking, but it’s improved and they have more variety. NOW I think this location is GREAT!
The guys working here stand out as being more kind, friendly and accommodating than your average D&D employee! They are great at engaging in conversation (although All the times I’ve been in, there’s no line/it’s not too busy) and they have great customer service! I always leave feeling noticeably better then when I walked in.

While I don’t care about the store layout or even the donuts, the coffee is always consistantly fresh and great, I can’t get that anywhere and I go between NY and CT, this DD is by far the best, and the staff are especially nice!

I just wanted to take the time to acknowledge cashier Tarekvl I. This location is clean, neat, and the food is always fresh but most importantly Tarekvl is outstanding. He always has a smile on his face and always remembers what I buy (not that he has to).

Love Dunkin Doughnuts They Have Really Good Donuts My Favorite is The Chocolate Donut With Sprinkles On It So Good I Also Have Had the Boston Cream Donut Before To Also Really Good
I Also Love your Big And Toasty Yum

Look, does the world need cookie dough coffee? Short answer: YES! Been going to this DD for years since back in the days when I worked further down Main ave. Never had a bad experience and it stays clean. Kind of hard to turn in when you’re coming from the opposite direction.

As soon as I walked in I was impressed with the layout of the store. It was comfortable and inviting. Customers were friendly and so is staff. They have self parking and a drive through which is great. They are efficient and fast. Food and coffee is what you expect from any DD.

I lived on the East Coast for a while so I was excited to be back inside a Dunkin Donuts. .. it was in the morning so there was a line but it moved quick as always. I ordered a coffee with cream and sugar and a boston cream donut. .. . WHOA sugar overload. I do not remember the coffee being so sweet. I only had about three drinks before I had to get rid of it. The donut was delicious but paired with the coffee it was just too much.

Dunkin’ Douchebag: If you are traveling northbound on Main Avenue in Norwalk and try to make a left hand turn and cross traffic into DD, ultimately tying up the morning commuters and pissing everyone off, you are a Dunkin’ Douchebag.

Dunkin! Gotta love it. Same food as all the other Dunkins, so I won’t get into it except to say that I love their bagel, egg and cheese. Delicious!
This Dunkin is a good-​sized one with a clean, bright space and lots of seating. Staff is very, very nice. I had a server who went over my order twice to make sure she had it correct (there were a lot of sandwiches in weird combos).
The one negative to this Dunkin is the parking lot access. It’s tough to get in and out onto Main (though if you go around the building you can be let out onto the cross street near the train tracks). Still, tough parking. It’s much better than it was about 10 years ago when this location was across the street (even worse parking lot!) but it still could be better.