Calles Insurance Services

This place is as crooked as it gets. I paid 1200 in the first 2 months. They say they can get you a good deal and go behind your back and charge you an arm and a leg. Worst place to go. Jesse is rude and has zero customer courtesy.

I want to give this business a –5 stars but they do not have that options!
This office STEALS your money DO NOT BE FOOLED! Frauds SCAMMERS!
My 19 year daughter got her own insurance through them and switch out cars coverage in November 2015 so we paid the difference then 4 days later we got a cancellation notice for non-​payment. I reached out to them to ensure we had coverage of course they are like yes I will send you proof, they never did. A week later we still on cancellation I called them all morning they gave me the run around and then said on Susan can help you with sorting out where your $ 200+ payment is but she’s at lunch… ok called back a 1 hr later and then guy says oh Susan doesn’t work here… oh really so why did you say an 1hr ago she was at lunch? mmm then he got mad attitude with me, when I questioned our payment has not posted toward the actual insurance because I had already spoke to the actual carrier again he got super rude mind you he though he was talking to my young daughter, but he wasn’t he was talking to the mother that paid the insurance 2 weeks ago he explained to folk up $ 200+ more to continue coverage but can not explain to give my a break down of where my 1^st $ 200+ was? he was extremely rude and they STEAL ppl money… They do this to ppl that do not take the time to investigate and really want to make sure they have coverage. Even the actual insurance company told me to personally got down there and demand proof of my money so obviously this is not the 1^st time they hear about SHADY Business they run on taking peoples money. ALWAYS ASK FOR AN ACCOUNT OF WHERE YOUR PAYMENT IS APPLIED TO!
DO NOT TRUST THIS OFFICE THEY LIE AND TAKE YOUR MONEY AND DO NOT HOLD THEMSELVES ACCOUNTABLE!

I recommend Joel at this insurance location, friendly and helpful. I needed it ASAP and he took very great care and attention. Thank you ”

Dont go to calles’s insurance. had the worst experience ever. Erick does not give you the right information. he said i owed certain amount took the payment from my debit card. then spoke with david the «manager» and said i still had to pay 180 more for my insurance to get reinstated. he was rude and this people are not honest they must be that hungry for money. Go to best deal insurance agency in the city of south gate there honest and have the best costumer service.
By the way Calles insurance does not deserve a star but had to do it if not i cant post my review

I recommend this place for anyone looking for insurance!!! I called a few different places getting quotes, and at first Calle seemed too good to be true. Joshua was extremely helpful the first day I called (3 times to ask questions), and the following day Sebastian answered every doubt I had, and I went in and signed everything with him. GO SEE HIM, he is so sweet and genuinely wants people to get the lowest rate they can. I was questioning having to drive to the actual location in Norwalk to sign the papers, most places do it online (which you can do, but it costs extra). I recommend going in, it payed off. THESE GUYS ARE AWESOME!!!

Initially I was just trying to get the lowest rate, which turned out to be a huge inconvenience. So save your self a headache in the future! 1. Terrible communication, had to call literally 4 times to get me ID cards. 2. I paid two months upfront thinking it was going to be for the first two months. Now that I am switching over to Allstate because I have a better rate with them, I come to find out that the the 2^nd month I paid was a deposit, in which I will not get back because I didn’t stay for a year. (If they would have communicated this to me from the beginning I would not be concerned, but because they told me it was towards the next month I was under the impression that it was going to be returned.) $ 200 gone to a terrible brokerage.
that’s what I get for being cheap hahaha

Amazing company, the people here are great, very helpful and knowledgeable they got my policy started with my first and last month, they reinstated my registration and, walked me through the process of getting my license back and gave me my SR22 at no additional coast. I went to so many companies before coming here and everyone was so expensive. I’m glad that I called Calle’s Insurance I strongly recommend this place the staff is amazing and knowledgeable

Still loving the service and expertise of Calle’s Auto Insurance! I trust those guys completely, because they really take the time to answer my questions and give me a clear understanding of my policy. I’m not the only one too! I have seen them take the time to listen carefully and answer completely the question of any customer.

I’ve been shopping around and the best price I could get was $ 200 a month, a friend reccomended I try Calle’s insurance. I walked in an they got coverage for half that price!!!
Both associates were welcoming and accommodating. It was refreshing to finally get some good customer service from an insurance company. I felt that they went above and beyond on trying to get me the best possible price. I will definitely reccomend this place to my friends and family!

Best customer service ever! They were so genuine and helpful. They want to get you the best deal out there. Definitely recommend them for great
!

At Calles insurance I was quoted a cheaper policy but when I got there they offered me an more expensive policy when I was starting to walk away the broker told me my registration would be suspended if I didn’t purchase their policy that second then when I was late on a payment because I didn’t have the money they threatened that my registration would be suspended again and they would end the policy like Wtf how can you take my registration? And threaten me? Talking about it’s gonna be another $

Was quoted 54 bucks to start, and was excited until i walked in and was quoted $ 360+ down. Very different on what i was told over the phone and what the flyer said. Then after i said no i was told only 180 down. Still no. Then i was told i could do 90 down and and another 90 next week and this policy comes with AAA service. LOL. I went to another broker that offered the same insurance for a better down payment and a more than reasonable monthly. Don’t be fooled!

I had been to 3 insurance offices before going to Calle’s Insurance, every single office I went to was the same thing. None of the information I got over the phone was accurate, they all changed their quotes when I got there, I was so frustrated, had my kid with me, and he was even more frustrate than I was… then I called Calle’s insurance and my god, what a difference not only was the quote 100% accurate but they had a kids section where my kids could play… over all, it was easy, fast and no hassles getting insurance…

They have the best customer service. They care about their customers needs and they are not out there to nickel and dime them. I highly recommend them to anyone who is in need for auto insurance. Great service!