AFC Doctors Express Urgent Care – Norwalk

Actually, the receptionist & the nurse did a fine job of admitting me and collecting my data. My problem was with the doctor. She diagnosed me with pneumonia, and then refused to prescribe, insisting I go to the hospital. That’s not why I went to an unaffiliated practice!
I went in jokingly telling the staff I was ‘drug seeking’ — I wanted an antibiotic, an anti-​fungal, and anti-​inflammatories to relieve my sinus & chest congestion. I know my body quite well, and I knew that All I needed to beat this mess was a dose of antibiotics, to help my immune system kick the bugs out.
I made it quite clear that I was unwilling to go to the hospital, unwilling to be transported via ambulance, and unwilling to leave without a prescription. The Doctor basically tried to street me at that point. She said they are not a dispensary. to which I replied all I need is the Rx script.
When she realized that I was inflexible, she informed me she had to call the owner. After 20 minutes of waiting in the treatment room, I suspected I was being stalled. I open the door and was told to return to the room, I accused her of playing games. About 5 min later she walked in insisteinI sign a form absolving the clinic of all responsibility. I began writing in the reason I deemed that she refused to prescribe. She became quite upset accused me of tampering with the document! I will tolerate differences of opinion, but I will not suffer direct insults to my integrity.
At that time, she began backpedaling and told me that she had actually prescribed and that the Rx was at my pharmacy. I chastised her for not leading with that particular piece on information! From then on she was in full back-​peddle mode. I indicated that I would leave, she counter-​threatened me with the redaction of the prescription.
She then presented me with another release form I penned in that I was signing under threat of having my Rx redacted. I signed the blank form — I don’t care what they do with it!
I walked out telling the receptionist that since I paid my bill in full with a credit card without asking them to submit or process ant insurance information, I would accept the single charge of $ 125 and would dispute any additional charges.
These clinics provide an invaluable service to the community. I had no problem paying their basic fee, but I did not expect to be streeted by a doctor who appeared to be unwilling to write a prescription.
If my condition ‘frightened’ her, then I submit that her medical credentials are to be seriously questioned. Her insistence that I submit myself to the hospital emergency room, where I would have been poked & prodded and prescribed an antibiotic, was infuriating, and unacceptable.
It’s been seven hours since I walked, I have taken one dose of antibiotic, one dose of steroid, and ond dose of inhaler, I am feeling sufficiently improved to commit this rant to ink.
I consider myself a sophisticated consumer of medical services, which is to say I have sufficient education in chemistry, physics, engineering, and other sciences to have taught the MCAT preparatory classes for the Princeton Review. I have also been seen by numerous specialists for a rather rare affliction I suffer from. What I don’t have is a General Practitioner.
I will not return to this practice! I may have to contact them in 10 days to refill my antibiotic. but will do so with great hesitation.

Great experience here. Walked in on a Sunday after having stomach issues the night prior, and was taken care of with care and efficiency. Excellent staff who happily answered all of my questions. Would 100% recommend!!!

Most amazing medical staff and team I have ever encountered in my life! I was traveling to Norwalk for business when a need arose for me to visit urgent care. My insurance company directed me to this one as it was convenient to where I was staying. From the time I called to get information about what I would need, to the time I left after they were already closed up, it was a truly amazing experience. The kindness and thoughtfulness that radiated from the Office Manager struck something in me I couldn’t even explain. The MD was knowledgeable, kind, and forthcoming. You can clearly see that they are there FOR THE PATIENTS and are advocates for the wellbeing and happiness of whomever they encounter each day. I would recommend this location to anyone and everyone that finds themselves in a situation where an urgent care is needed.
Thank you to Doctors Express for easing my mind and treating me with such kindness and respect!

This place simply does it right. Great location, driveway allows you to drop off patient directly at front door. The waiting room is comfortable and the whole facility is spotless. But the staff and doctors are the most important of course. Everyone is friendly, helpful and professional. Obviously, you’d rather not need medical care but Doctors Express in Norwalk is a great choice when you need care in a hurry. Thanks for a great experience.

Excellent experience here from start to finish! Lovely receptionist, excellent nursing and physician evaluations, diagnosis and care. I highly recommend this spot if you cannot get an appt with your regular physician or if you need an X-​ray and don’t want to go to the hospital.