Traffic Carpet Care

I called Gerardo to come over and repair carpet that was missing due to a furnace being removed. He was able to find similar matching carpet and was also able to fix the damage created by my cats. Gerardo was reasonable in price and has the knowledge and experience you can count on. He was on time and took his time making sure it looked like as if nothing happened. Thanks Gerardo for all your work.

They did an incredible job, way better than any other carpet cleaners I’ve used. I had some expensive furniture and pretty bad looking carpets that our tenant did not take care of and I was afraid I was going to have to throw the couches and carpet away but they came in cleaned everything and now it looks good as new!!! I couldn’t be more happy with the job they did! Highly recommended!!!

3 years ago my husband and I got brand new carpet, unfortunately it was installed wrong. After 1 year we started noticing one ripple, wave whatever you want to call it right in the middle of our living room. 3 yrs pasted and our whole living room was filled with large ripples to the point where I’m tripping over them and then our bedroom started doing it. I called Gerardo and his schedule was very flexible and was able to come when I wanted him to which was last Saturday. I have a small apartment so I figured I would put all the furniture into the bedroom so he can do the living room and come back the following week to do the bedroom. Him and his partner Alberto came Sat morning right on time and got right to work. When they were done with the living room he said let’s do the bedroom now and I told him all the furniture was in there. Him and Alberto were like rock stars, totally helped my husband and I move all the furniture and my nic nacs out very carefully as if it were their own. I was so glad to get it done all in one day. When they were done they vacuum and cleaned up after themselves which I love and even helped my husband put the bed frame back together and put all the furniture back into the bedroom. I really gotta say they made a very stressful day acutally pretty pleasant and not so stressful, because we all know moving furniture and packing away stuff is not fun lol

Here are the highs and lows of my experience with Traffic Carpet Care; I’ll start with the positives: Alberto arrived as scheduled on a Sunday morning, ready to work and completed the carpet repair tasks in a professional and timely manner. Alberto thoroughly cleaned up the area before he left, which I really appreciated. Nice, kind man; I would highly recommend Alberto.
On the other hand, I don’t know how Gerardo (owner of this company, I’m guessing) stays in business with his poor telephone manners. I found Traffic Carpet Care on Unilocal and told him so at the start of our phone conversation. I then inquired if this was a good time to talk and ask questions — to see if his company would be a good fit for my needs. I do this routinely, and think it is both polite and professional. We are all busy, and I don’t want to start talking if it not a good/​convenient time for person on other end of phone.
Anyway, my attempt to speak with Gerardo got all twisted and convoluted because he thought I was a telemarketer trying to sell him something, despite my repeatedly saying that I wanted to talk about getting my carpet repaired. If it wasn’t for such good reviews on Unilocal — I would have given up on Gerardo within moments of the call. I tend to have a stubborn streak, however, especially when I need to get something done, so kept trying to understand why he was being so reluctant to talk with me. At one point, he said that I needed to make an appointment just to talk with him! I will not be calling Gerardo again.
BTW, prior to calling Gerardo, I called another carpet repair company in Santa Clarita for the same issue and the woman could not have been more kind, helpful and patient answering my questions about how to best make the repairs (which were not at all complicated). I would have hired that company on the spot if they didn’t add a surcharge to drive to Van Nuys (which I fully understand — time, gas, etc). So I returned to Unilocal and found Traffic Carpet Care. Only wish Gerardo had been more welcoming and inviting of my business. Alberto, though, was a pleasure to work with and I would highly recommend him.

Geraldo came by on the same day of my call. I was given a fair estimate for restretching and cleaning of my carpet as well as cleaning and resealing the kitchen granite counter tops and back splash including recaulking around the kitchen sink. A few days later, Gerardo and Alberto arrived on time and did an excellent job. Waves of ripples in the carpet were smoothed out, stains were eliminated that other cleaners were unsuccessful at in the past. My 12 year old carpet looks almost new. Gerardo was careful in protecting my hardwood floors and maple cabinets by covering everything in the kitchen with plastic film and tarps. The granite come out clean, shiny and water repellent. Honest professional service that I would recommend and I will use again.

We needed our carpets stretched and cleaned. We actually used Unilocal to find Traffic Carpet Care. Gerardo was quick to come give us an estimate and available to meet our needs. He and his crew were here right on time and worked so hard. We moved as much of the little stuff us possible but these guys moved all the heavy stuff. They moved the furniture like it was cardboard and re-​placed it right where it had been. They were careful and thorough. My carpets looked brand new when they were done. The wrinkles were gone, the carpet was tight and the stains had disappeared. They did an amazing job. I recommend them 100%. Thank you Gerardo and crew you were all wonderful!

Cool & friendly guys that made my carpet pretty once again.

Great company. Great service. Got estimate same day I called in and service few days later. All carpets look like new after the service. Really happy and satisfied. Asked them to come back in 6 months.

Traffic Carpet Care did some carpet repair and carpet cleaning for me and I don’t normally leave reviews but due to their professionalism and great work I had to write this review. They showed up on time, were very nice, and took care of everything they said they were going to do at a fair price. I would reccomend Traffic Carpet Care to anyone.

WOW!!! I am so happy! I wanted my drab carpeting cleaned even though I knew it was hopeless. It looks brand new and beautiful. Gerado did an awesome job. The carpet is bright, clean and fresh. I will definitely want to have him clean them again and on a regular basis. He is very professional and you don’t just get beautiful carpet, you get to feel really HAPPY!!! Thank you!

This is the second time we have used Traffic Carpet Care. Gerardo is wonderful! The first time we needed our carpet repaired along with the cleaning. The repair was flawless and the carpet was spotless, The second time we got the same professional results. They arrive on time and are very courteous. They give you tips on how to keep your carpets clean in between cleanings. They also do great tile floor cleaning. I highly recommend Traffic Carpet Care.

I always call Gerardo for carpet cleaning. I trust them. GREAT SERVICE! HIGHLY RECOMMEND!

Gerardo was able to come by and give me a quick estimate on short notice.
He was professional and up front and gave me a fair quote.
His availability was very flexible and was able to fit in an appointment in my tight schedule (weekend too no less); very much appreciated.
He did a fantastic job re-​stretching my carpet all over including the stairs, and did a great job deep cleaning.
Would and will recommend to anyone. Thanks Gerardo.

Thanks Gerardo for your services in my house, you did a great job…

Gerardo is absolutely the best there is. He repaired a hole in my Berber Carpet, and the result was completely invisible. He then proceeded to make that 4 year old off white Berber Carpet absolutely like new. Not a spot anyway. Don’t go for the big names, you will be disappointed. Gerardo is a man of integrity, and he is a total craftsman and absolutely guarantees his work. Would recommend him to anyone, and will never use another company

I have used this service 3 times in the past year and a half. Gerardo is professional and fair in all of his affairs. Prompt and reasonable price. He is a nice man who does a great job each time. I would recommend him to anyone.

My puppy had chewed a large piece of carpet from a step. I had a piece of matching carpet and Gerardo used his magic to fix the step and it looks as good as new! Thanks Gerardo for your professionalism– Will call again when I need your help. T.

Loved working with these guys. They were early, flexible with my moving schedule, worked well in the time frame they had given me and deep cleaning our carpets so it was not taken out of our deposit. I would highly highly recommend them, it is hard to find good/​honest service in LA. This company is the exception to the rule! Great Job Guys!

Great job. Fast service.