Pacifica Senior Living Northridge

My 96 year old Mother was a resident at Pacifica Senior Living and I want to take this opportunity to express my deep appreciation for the wonderful care she received from the attentive and compassionate staff and administration.
Our family spent a lot of time researching and visiting potential assisted living and memory care facilities for Mom. Our decision to place her in Pacifica was rewarded by the excellent care she received.
On my many visits I was impressed by the interaction between staff and residents and how well the facility was maintained. Pacifica provided the best possible environment for Mom. Thank you, Stacie, Shaun, and the fabulous Pacifica Staff for delivering everything promised and so much more.
Ron F

After 63 years of marriage my mom and dad would be separated from each other for the first time. Knowing that my mom was not able to live on her own anymore, it was time for us to find an alternative for her in a memory care facility.
After the heartbreaking decision, I started calling and visiting several options. It took me what seemed like forever because it was such an emotional decision for our family. I also knew where we chose had to be the right fit for my mom, who has this magical outlook on life and a contagious sense of humor!
Every place I looked at just didn’t seem right, until I happened to call Pacifica and spoke to Stacie Dawes. That phone call changed our lives. From the start, I felt so comfortable and relieved to have found a place that was one of the most caring, clean, warm places I have ever visited. Stacie was truly amazing, taking the time to answer any questions and made our transition as smooth as possible.
It’s been about a year now, and my mom seems happy.
The staff always has a smile on their face, and tends to any requests and needs we may have for my mom.
I feel at PEACE and GRATEFUL knowing that my mom is so well cared for.
Pacifica keep up your high standards and your smiling staff!

An awesome retirement community.
My brother and I, had the unenviable task of locating an assisted living facility for our mom, who was in the middle-​late stages of Alzheimer’s dementia. We sought out at least 6 – 7 different facilities in and around the SFV, focusing on environment, community, activities, nurse-​patient ration, nursing staff in general, etc.
We could not be more happy with choosing Pacifica-​Northridge as our mom’s new home. The facility itself, is nice, but it’s the staff that helped us make our decision. From Stacie Dawes, Pacifica’s Community Relation’s Director (who was a HUGE help) to Gia Ramirez, Pacifica’s Resident Care Director, and their wonderful nursing staff, they’ve given my brother and I, peace of mind that we have not had in at least 2 years.
After only a month and a half, mom is making great strides in accepting her new home and blending in with the community. She’s making new friends, participating in numerous activities, still getting her hair & nails done every week, loves the food, and generally thinks the staff at Pacifica treats her like a queen. Mom, as well, is finally, seemingly, less stressed, and more contented than she has been in a long time.
Thank You, Pacifica!

I moved my mother here from Florida. It was a nightmare. They line people up in wheelchairs and leave them to sit for hours listening to music. The food is horrendous! Many times I met my mother for lunch and food like roasted potatoes came right out of the fridge, never even heated. They put my mother to bed often, and on Christmas day when I came to take her out (many other times as well), my mother was in bed, not dressed. Her room was right above an outdoor area (that said people would eat out on the lovely patio area-​never happened.) where people smoke all day and the smoke goes directly into the rooms located there. They dropped her in the shower and she had a bad gash on her leg, which they claimed happened when she fell on her own. They didn’t call a doctor to look at it. They have severely demented quarters and people from there escape regularly to cause a scene in the lobby. my mothers things, many of which were brand new were «lost» in the laundry. I could go on and on. Stacie makes the place sound like a resort. These 5 star listings must be from friends. I notice one is from the doctor there. If you care for your loved one this is not the place you want them to be!

Toured the facility and it was amazing. Clean and beautiful and all the residents looked so happy. The staff is always professional, warm and friendly. My contact there is Stacie Dawes and it’s always a pleasure working with her.

I found out about Pacifica last year at a networking/​funraiser for the Greater San Fernando Valley Chapter of the Alzheimer’s Association. It’s always great to be welcomed with such enthusiasm when going to any function at a new place. But, this was different. Everyone I met not only was cordial and professional at the Pacifica, they were all very sincere. I have referred a few people that need memory care and a couple that just needed assisted living. All have come back to me with the same impression about Pacifica.
I asked if the food we had at the dinner was made by the chefs of Pacifica… Needless to say, after this was confirmed, I know the residents are getting fed some tasty meals!

I am a primary care physician for residents at Northridge Pacifica Senior Living facility.
I’m very much impressed by the quality of care patients receive at the facility.
The nursing staff is very personable and most importantly caring for residents. They monitor residents adequately and report any changes our office staff. They also take the time to call the physician, as well as, designated family members to address any issues observed by staff or other residents.
Compared to other facilities, there is an assigned clinic where patients can be seen by their primary-​care physician. The visits are conducted in a private manner. Nursing staff is always available to help out with the clinical encounter.
Family members who need more complex medical care can get physical therapy, visiting nurse services, and even hospice and palliative care services at the facility.
The facility administrators are always available and seem to be very receptive to suggestions. They are very welcoming and they address problems in a timely manner.
When a visiting family makes an initial inquiry or books a tour, they receive detailed information regarding the facilities, as to allow an educated decision to be made. At one point, our medical staff was called to address a family’s concerns before visiting the facilities.
As a physician, I feel that the quality of medical care is better than most facilities, as the resources are available to care for patients needs.

Incredibly dedicated staff. My father has been living in this memory care facility for almost a year now. My dad was someone who previously had not wanted to participate in group activities, preferring to spend all his days sleeping. Rochelle Felix, the activities director, went above and beyond, creating a men’s group to make sure that the men in the facility had interesting activities. She arranged special field trips specifically to entertain the men, such as fishing trips and trips to see the space shuttle. She enlisted my dad to help out with the in-​house activities (such as bingo games and other social events), thus «tricking» him into participating in an activity he otherwise would have ignored. In addition to Rochelle, all of the other staff seem to genuinely care for the residents in their facility. The home is always spotless, the caretakers always gentle and polite. I unexpectedly had to move farther away from the nursing home than I meant to live, but I would never move my dad to another place — this is now his home, and he is well-​cared-​for and happy. I would recommend Pacifica Senior Living to anyone.

«Welcome Home!» This is the greeting you hear each time you call or drive up to Pacifica of Northridge. They are true to their greeting. When I arrived to visit this senior community, it was absolutely beautiful inside and out, and smells fresh and clean! The seniors who live there are just as precious as the staff who work there. It’s a loving, safe place that specializes in memory care. They anticipate every need of the family member you have trusted to their care. I was Blessed to have been referred by Assisted Transition, to Stacie Dawes at Pacifica. Stacie is so positive and loving; doing whatever she could to make this transition a positive one for my beautiful Mom. I breathed a sigh of relief, and Thanked God for Mom’s comfort in this new setting. Stacie found her a lovely room, and Mom loves the other residents and fun activities. They have the most amazing activity director, who runs these great activities throughout each day with such variety, and Mom is loving staying busy all the time. The nurses are so caring, and look after Mom like angels. The place is so clean, warm, beautiful, and inviting. I think her health and memory are improving through their outstanding staff; everyone is completely centered on the social, emotional and physical comfort and health of your loved one. It looks like a fancy hotel inside, but it’s the warmth of all the people who work there that make it like a home. This has been such a positive move for my loving Mom. God Bless Stacie and all of the wonderful, kind, and amazing staff at Pacifica. We are Blessed with the care and nurturing environment they provide. It’s a team of loving professionals that really care about your most treasured family member. Thank you Pacifica for the loving care your amazing staff provides to my precious Mom every day!
Bless you all.