Mobile Makeover

Really Nice mechanic.
Not the best management.
Terrible communication.
Idk how an oil change turned into 250 dollars and a broken car but it did.
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I found this place on groupon. They took good care of my car. To me personally, the prices were a bit expensive. However they do whatever they can to please the customer. Even though I spent a lot of money I am happy with the outcome.

Came back to this great fast and friendly shop to get my car serviced. Nothing feels better than going to a mechanic shop you trust to take care of your car needs.

I found this place on groupon for a good price. Which included a lot … I started going here a few times. For a oil change. Every few months. Then recently prices changed out of nowhere ! The battery on my car was bad. N I had AAA replace it. The next day I got my oil changed here. N for some reason they decided to check my battery n alternator! N they new my battery was new… they told me my alternator was bad. But the day before I had it checked n it passed. I told them I was gona wait on getting that fixed… Then my brakes squeak badly so I asked them to check. N they told me I had the wrong brakes in… But I didn’t want them to touch those either because I had a feeling they were trying to get me for more than a oil change… I went to orieleys after n had them check my alternator… n it passed. N then I asked them about my brakes. N which ones I needed… N everything matched correctly with my car. N the reason they squeak is because when my dad put them in he didn’t use any oil or w. evu put … But I believe this place tried to get over on me. Luckily is didn’t work… n I will not b back. I’ll go else where for my oil change even if I need to pay more. I guess that’s what happens when I try to b cheap…

Came in for an oil change. Chris helped me out tremendously. He was honest and did not try to take advantage like other spots I’ve been to. I highly recommend Mobile Makeover they’re awesome. The staff was very nice also. BTW Chris loves coffee so make your appt and stop by Starbucks before u come in

Found them on groupon and decided to give them a try. Great customer service. Gentleman at desk was very helpful. Gave me all the results of the car inspection and updated me on what needs to be fixed next visit. Oil change was done quickly

I had high expectations for this place, unfortunately they did not deliver. First off, I overpaid. They charged me 90 $ for something I could of done myself in my garage. They literally did not get all the dirt off my car, there are still dirt marks. I took my car for a detail and also for a touch up, they didn’t do very good at all. I expected my car to come out looking fresh the only thing they did rite was leave my tires shiny. The touch up paint they did looks like garbage they didn’t even keep a straight line or buff my car before doing so. They are unprofessional. The cleaning was very «half assed». Let me say one good thing tho they were friendly, but I didn’t come for that I came for the quality service they were supposed to provide. Will not be coming here anymore.

I hate when a business nickel and dimes you. I bought a groupon deal for 4 quarts of oil. I called the owner and told him what car I have and he said all I have to pay is taxes and a $ 4 waste fee. No problem. But when I get there I find out that everyone’s car needs 4.5 quarts. Why have a groupon for 4 quarts when most cars take 4.5? Then they just keep trying to charge their customers for every little thing. I saw them do this to 3 different customers. I rather they charge me $ 5 more on groupon and don’t try to nickel and dime me for every little thing.
Lastly I had an appointment for 4pm. I was there at 4pm but they didn’t even start working on my car until 5. Why would you make appointments if you can’t follow through
Gave 2 stars because the employee doing the oil change was very nice and did a good job

I found this place through Living Social and I’m glad I did. I got a great a deal for an exterior detail and they also clean the interior, too. The staff is friendly and personable. It took them about 2 and a half hours to detail my car and they waxed my car by hand, too, so no machine here. I was really impressed with how hard they were working. The waiting room is kind of a joke, but most of the body shops tend to be anyway. There were literally 3 chairs and no TV or magazines to make the time pass by, so make sure you bring an iPad, magazines or a fully charged phone. Overall, they did a great job, however they were still unable to fully buffed out my front bumper, but I would definitely still come back.

So I’m really bummed after reading all these great reviews from Unilocalers about this place. First of all I called twice and no one answered, so I just drove there and then was told that I should have made an appointment, and they’d take me anyway, but my car wouldn’t be ready until 4pm (I dropped it off just before 11). I said ok, no problem. I understand that I didn’t have an appointment, so I’m fine waiting. Next, my 2012 Honda Civic was $ 160 base for the detailing — which seemed a little high to me, but whatever, if they do an amazing job I’m ok paying for it. I had an egg splattered on the back of my car (single egg, no idea why or how it happened), and they said they would do their best to get it off. Sweet. I’m happy with that. So at 430 they called and said my car wouldn’t be ready until 530… ok, but my roommate had to leave for work at 5. They said no problem, they’d pick me up. That’s nice of them, but I wish it would have been ready on time instead of 1.5 hours late. Then they say «oh, did he tell you it’s cash only?» No he did not. «Ok, we’ll take you to a bank.» Um… ok? That’s a little awkward, but fine. About 10 minutes after that call they call back and say «oh, we didn’t get all the egg off the car, but we had to use a special cleaner, so that’ll be $ 30 more» What? Why wouldn’t someone call me BEFORE using this more expensive stuff to ask if it’s ok? And it didn’t even work? Why am I paying for something you decided to just do that DIDN’T work, and you’re telling me about it after the fact?
The person who picked me up was in her personal car (dirty, stuff in the back, it was kind of awkward), seemed annoyed that she had to take me to the bank (sorry no one told me it was cash only, I don’t carry $ 200 in cash on me all the time), and then they gave/​showed me a bunch of little things on the car they DIDN’T clean/​fix. I mean, for $ 190 I sort of expected my car to look like near-​new, not like it just got a car wash and shampoo on the inside.

Shady place, they are not consistent with their prices at all and will overcharge for services. I went in for a headlight restoration and even called regarding the Unilocal deal, when I went up to pay they indicated it wouldn’t be free like they had indicated on the phone but instead discounted. They also wanted to charge more for using a card to pay which I’m pretty sure isn’t legal in California. Also quoted me for another service, literally $ 300 more than any other place I had visited. While I was there the main big dude was super condescending and wouldn’t let me get a word in edge wise. They did a small repair he insisted would fix my issue and low and behold it only worked for a week because he was wrong. I called to ask if he could fix it again and he just wanted to charge me hundreds more to replace the whole part.
If you want to be treated like a child and get ripped off, this is the place for you!

Excellent customer service, nice mechanics who you can understand and the owner always gets you the best deal. Not to mention the clean shop they have… a lady can actually sit down and not have grease all over! :)
I will be returning if my BMW needs more work done!

I went here to get my car washed because they have great reviews. They did not tell me it would take 1.5 hours to wash and dry, just a simple basic wash and vacuum. It took long so I was hoping my car would be nice and clean but there is poop everywhere. They didnt even touch my liscence plate because its still filthy, usually this at least gets wiped down in other places. My car is clean but not when I pay someone to wash my car I expect it to be clean/​no dirt or poop left.

Got a Living Social coupon for $ 19.99 for oil change and complete diagnostic on car. Made and appointment and took it over today. Note this takes around 1 & ½ hours to do so it is not a Jiffy Lube.
The place is the front shop on the right when you are looking at it. The guys took really good care of my car and I am very pleased with the shop and the work.

I found out about this place via their Groupon oil change offering and I am so happy that I did. Mobile Makover is all about honesty, integrity and professionalism. Chris is an excellent manager and could not have been more friendly and upfront about exactly what was being done and the line-​item costs that were involved.
I was concerned because my car had not been looked at professionally in a while and I was getting ready to head on a 5 hour road trip to Las Vegas a few days later.
The mechanic who took care of my Kia was excellent, friendly and explained everything. He did an incredibly thorough diagnostic job on my vehicle.
I found out (and was pointed out!) exactly what needed to be done right away, and what could wait until after I got back. They made honest recommendations and did not try to up-​sell me at all.
I would highly recommend this place to others and am getting ready to make my follow up appointment for myself as well!

I purchased a Groupon deal for a oil change, tire rotation and 21 point inspection.
I made an appointment for around 12:30pm and the manager knew me right away and actually remembered my name!
Now…I know absolutely nothing on cars, even more so on the audi I was driving.
The manager actually took the time to explain what was being done on the car and assured me a quality service.
I actually really enjoyed my time here because the manager here not only explain to me in clear, detailed and easy to understand explanations aviut the fees but offered more discounts to fix my car.
Friendly and down to earth service! Love love!

Got my oil change here with a groupon code,
Called them ahead and they told me the low down
went there parking is kind of small but they share with another company
Went there they on a thursday day morning and they were slow, went it gave them my coupon and spend another 15 bucks on top of it
young guys– good people

I agree with Shayna G. This place tried to rip me off and charge an additional $ 13-​$ 15 when I went to use my $ 19 Groupon. The mechanic stated the additional cost was for waste fee and a not described «part» for my vehicle. Sorry but what «part» do you need aside from the filter which is included in every oil change?
STAY AWAY!

My experience with the team at Mobile Makeover was great! I saw their ad for a synthetic blend oil change on Groupon, and since my car only takes FULL synthetic oil, I decided to give them a call. After speaking with the owner on the phone, he was able to give me a great deal in place of the Groupon for my oil change.
I usually pay 69.99 for my oil changes, and I was quoted 45.00 Without tax and fees. I was so happy to save some money! They were able to give me a same day appointment as well which I really did appreciate. The staff was super kind, and the owner taught me a few things about my car, I actually learned a lot lol! I really appreciated how they went over the exact pricing with me before performing the oil change. With tax and hazard fees, my oil change cost me 50.00! Not bad. :) Not all mechanics are crooked! I will return for sure!

DO NOT TRUST THEIR GROUPON/​LIVINGSOCIAL ADVERTISED PRICE!
So I just got back from this place after being lured in by their Livingsocial ad for a $ 19 oil change. In my pics, you can see what the ad says compared to what they charged. When I asked the owner to explain how the price went from $ 19 to $ 32, he tried to blow through the whole explanation because he was on the phone with another customer. After repeatedly asking him to give me an understandable break down of the charges, he finally showed me on the receipt how the charges broke down, which I included in a pic as well. He was so irritated by my need to understand that he made several exaggerated sighs while condescendingly showing me each line-​item charge. Only when I said he was being rude did he change his tone and apologize for the hostility.
In my experience, ads on discount sites are supposed to include all charges in the advertised price and not just give you a teaser price so that you are surprised when they tack on charges when you go to pay.
This business strikes me as shady. I do not trust their sales tactics and their owner is lacking in customer service skills. The best part of this experience was going to Brent’s Deli next door.