Costco Wholesale

Don’t buy Seafood from Costco!!! I got food positioning from Spicy Ahi tuna. I had the worst valentines Day ever. Now I know how they operate. Once the Ahi tuna expired they turn it into salad and sell it. We also bought salmon a few months back and had the same experience but I honestly didn’t think I would have a problem since I paid 16.99 for a LB. BEWARE of the seafood

Wow the parking lot is like Death race 2000. The people who shop here seem like they are constipated. I don’t care if people are white. I like diversity. But I do prefer that people speak English. I feel like I need a Model UN delegation to weave my cripple butt through the crowd in order to buy my 900 rolls of TP.

I would give 0 stars if it was an option. I have been using Costco for 22 years now and I just moved into the area. This particular Costco has the absolute worst customer service I have ever experienced. They are 100% the worst people. I can’t believe the harshness and rudeness. I will from this point forward refuse to shop there and I will make the drive to woodland hills.

The worst Costco in customer experience ever. The only reason for this is they have the worst management and employees. They treat customers like criminals if they don’t have their Costco card with them. It’s just a Costco card for God sake. Horrible experience. I can’t even explain how I feel.

I don’t shop at this particular Costco as much as I used to since there’s one closer.
It was crowded 8 years ago and that’s still true of this location. It’s arranged sorta weird and now the water, toilet paper, and diapers have their own special room in the very back. It’s cramped in there and I can only imagine how crazy it gets when there are a ton of shoppers.
If you come early you’re blessed with relative quiet but later in the day and especially after 5 you might as well not go.
Add a star because this Costco had something my usual one didn’t. I was looking for a champagne gift set and they had it here! SCORE!
Also, the employees are cool. Unlike a different location, they don’t demand to see your membership because you’re a different color from the rest of the shoppers.
I’ll be coming here again, definitely.

Came here as I refuse to go to the village location. I asked an employee if I could renew my membership in the check out line and change my membership at the same time, the employee was friendly and said yes.
I go to pay and advise the clerk that I need to pay for and change my membership in addition to paying for my groceries. Clerk said I cannot make changes at the register, but I can pay for the executive membership and get a refund/​down grade to gold star in the membership services line at the front immediately after I pay for my transaction. A supervisor came over and said the same thing. So, I pay for the executive membership and check out.
I walk over to membership services and the lady says I can’t get a refund until after 24 hours when my account has updated. I was irritated as this point as I’ve received 3 different stories. I then ask why the employees aren’t on the same page and she said the checker must be new as she didn’t recognize his name in this condescending tone. I asked if she was going to educate her employees and I get a look like a deer in headlights. So, I go over and speak to the supervisor (same guy that came over when I was checking out originally), and see he’s been there since 2004 (was listed on the name tag), he claims to not know of this 24 hour policy. Why is he a supervisor if he doesn’t know how Costco runs its business? At this point I understand I’m dealing with people who lack intelligence and just take notes of everyone’s names.
I then call to speak with management once I leave the store, and end up being transferred to the «supervisor» that I spoke with in the store and apparently customer service isn’t his interest as he kept cutting me off when I was speaking to talk to someone next to him and recite numbers.
The call got no where as I ended up hanging up since he was more interested in telling whomever he was talking to these numbers instead of resolving a customer complaint.
I will be going back in person to cancel my membership tomorrow as this was ridiculous. I understand that Costco won’t make it or break it by not having my family’s business, but I cannot see shopping at a place where several employees don’t know the policies of the company they work for, and lack the customer service skills to just say «I’m sorry you were told the wrong information and I’ll make sure x employees are updated.» Had that been said in the beginning, I wouldn’t have been so irritated.

Yes, it’s a big box Costco. Do watch out in the parking lot, it can be a bit of demolition derby, and I’ve had an employee let a cart runaway from him and hit my car. Once safely inside, it’s fairly well organized, has clean restrooms, and of course their signature food area.
I didn’t know they offered Flu Shots here, and at $ 15, it’s less expensive than most other drug stores/​pharmacies. Also of note are their alcohol prices, which are super, and their produce section with tropical fruit, such as pineapples, mangoes and papayas.

Costco Wholesale is a great concept. Good way to save money on items that we use frequently. I generally love Costco stores, but not so much love for this location.
You would expect all locations to have similar items, stock, merchandise etc. Not true. This particular location doesn’t have all of the same items we typically buy at the location in Pacoima. I never quite understood why the inventory is so difference among Costco stores. They lack in Organic foods, which is important for me and my family.
This location is really kept up well. Spotless. Parking is never an issue.

I usually don’t have issues at this location and prefer it over the Canoga Park location that I heard is insane, but I show up on Halloween night, an hour before closing, and service is bad! I see a poor lost soul of a higher up trying to figure out what to do before closing, all the while bumping into patrons and is far from friendly. I then see some of the regular cashiers just shootin’ the shit and chatting it up with each other. Look, if you’ve got a party to catch, GTFO here, you’re not being productive anyway AND are on the clock and gettin’ paid! Shameful!
Brittany is normally mild but this time had a little too much attitude and rudeness this time. The lines are long, must you switch off cashiers right before closing? Wtf?! Why?!
Pacoima may now be my new fave location… inventory and customer service are amazing!!!

This is one of my favorite Costco locations! The staff is always courteous and helpful. When I’m by myself shopping, I’m always offered help loading heavy items.
I have never been in this store when the bathrooms are dirty. Being well staffed and well stocked at Costco is crucial. Usually, at times of heavy traffic there are extra lanes opened up, and things aren’t at a clogged stand still like at other locations. This is a huge plus in my book!
I’m fairly happy with the parking, considering the problems I’ve faced at other Costco’s. It’s rare when I can’t find what I’m looking for — especially items featured in the coupon booklet. This Costco is great!

Love this place. Been coming here since it was called price club back in he 90’s. The name changed but the service is the same. Need something in bulk?! Get it here! Samples are always good here and surprisingly not long wait for checkout.
If you want a hot dog or a pizza slice this is he place to get it. I really like their pizza, a lot. I look for reason to stop by and grab a slice any chance I get. This place only takes AMERICAN EXPRESS so don’t even bring your visa or MasterCard.
Great deals, awesome location and always fun to go here!
Btw, their manager for the liquor section is very very knowledgable and know his stuff. Very nice guy that helped us pick out some wine in bulk for our wedding. Thanks Costco!

This location is a total hit or miss for me. It all depends on what day and what time you go. Rule of thumb: stay away from this location on Sundays. It seems that’s the day people do family day at Costco. it’s impossible to get around the aisles since they just fill every space possible. And then there are the sample tables. People swarm around them like flies to poop and it’s absolutely impossible to get through them which can be quite a hastle if they’re anywhere near what you’re trying to pick up. It makes for a horrible shopping experience.
However, if you go when it’s not family time, this location is on par with other locations. Lines can get long, but there’s nothing you can do to avoid that.
Gas lines can also get long during after work hours, but once again, with Costco gas, there’s really nothing you can do about that. It is what it is.

Cosco has just about everything you need! Real low prices, can’t beat that!
The lines were kinda long, due to only like 5 registers being open.

Costco… is awesome. This location is great because it’s one of the bigger warehouses PLUS it has gas AND a private parking lot. I used to live in West LA and Costco shared a parking lot with other businesses. That’s just not right. Anyway, their private lot is HUGE, and there’s like 20 gas stalls, but it can get packed!
This store has all my faves that I keep coming back for — 2 for $ 5 Orowheat bread, kirkland sandwich meat, Frozen açai, and PRETZEL BUNS! Go get yourself a bag of those bad boys they are Goood. And when you do, grab a couple and put them out of reach till the next day. They are THAT good that you could eat the whole bag!
Gotta love Costco also for their movie tix, discounted theme parks, random items of clothing that are surprisingly comfy, samples of food 2x/​day and their world famous food court. You can’t beat $ 1.50 hot dog combo!

One of the worst customer service experiences in my life.
1. They sold me an expired crest teeth whitening kit, it had expired 1 year ago! when i went to return it, i get no apologies or anything and they made me wait even longer after i got to the front of the return line for a manager who didn’t care.
2. The food court has horrendous people working there. One made fun of me because I asked for extra foil. Out right made fun of me with another worker right in front of my face.
3. Another food court worker had the nerve to drop my pizza and try to give it to me. disgusting.

Costco is one of my favorite places to visit. I always go there specifically to buy certain things, and leave with extra. They always have great deals! I know the deals come with a price (a yearly membership), but still very worth it. I believe the membership is $ 50 a year. Which ultimately comes out to close to $ 4 a month, or $ 1 a week. Super cheap when you look at it that way.
Parking is always spacious, but on certain days there will be a crowd, like weekends. I try to visit at off times to avoid the lines. Weeknights at about 630-​closing is good, or weekends at 11am, when they open.

It is Costco!
Fresh meats, seafood, poultry, salads, ready to bake food, produce and bakery that produces fresh baked goods such as muffins and cakes. Pharmacy, Eye doctor, vision center and other services.
If you are to buy food in bulk, then this is a good place to buy high quality food. They carry almost everything. You want to feed the family something good without breaking the bank?
$ 9.99 Pizza is big enough to feed 4 or more.
$ 1.50 will get you a hot dog and soda that is enough to fill you up.
$ 1.99 huge cup of very berry sundae, yummy.
$ 3.99 my favorite Chicken bake that is enough for two.
$ 4.99 You feel like having brisket sandwich?
Also, if you rather not spend money and bring the family and the neighbors, you can just walk around on weekends and taste food for free, just buy a bottle of water for .50 cents or soda and you can make a meal out of tasting free food, believe me you can… hahahaha…not recommended though!
I shy away from the buying gas here. I have better things to do with my time than saving few cents while waiting on long lines… done it once cause I had no choice, my tank was on zero, but no but thanks!
Buy your electronics here. 6 Months return policy no questions asked. Or by online and if you decided you don’t want it, just bring it back here. Expect to wait in line since they get busy or come early.
Enjoy browsing or shopping!

Parking is rough here on weekends and mainly the dreaded heathen-​shopping day (read: sarcasm) Sunday. But hey, a little walk from the parking lot near the Petco never hurt anyone.
Gas is cheap here. Fill ‘er up. They close at 8:30. Avoid weekends and evenings… fill er up in the morning or afternoons… or late nights (8:30).
If you want free samples (you know you do), come during the weekdays around 12 – 4. You may just leave full.

This location is big and pretty, but as far as the functionality of the location it’s slow and ugly. There’s always such a high volume of car traffic making it difficult and scary to enter and exit the lot. It’s always very crowded. There is a Costco gas and car wash at this location which you should definitely check out.
I have mixed feelings about this location but more good than bad, it’s tolerable and the store layout and parking lot lay out makes up for it.
Tips: call ahead for food pick up.

What’s there not to love about Costco? I love this place. Whenever I’m around the neighborhood and want a cheap meal I head here! When I need a bottle of wine to take to a friends house, got to stop here! When I’m hungry and want a snack, samples here. :p
I love knowing that there is a place that I can munch while shopping.
No need to have a membership to buy liquor! -¡Salud!

All I needed to do was return a pair of shoes for a bigger size. So yes I had to get in line to return the shoes. It gets better. Not only did I have to return them I also had to get back in another line to purchase the new pair, and had to wait. Their review policy really needs to be looked at. Yes I had the original receipt and my Costco card was current.
So many people here today. I understand that there is a lot of theft. When a customer has the proper receipt and or a valid Costco card and DL. Why would you make them get into another line to make the purchase.