Bill Syms Bath Maintenance

Billy did a great job. They were fast, careful and clean, they were on time (10 mins early, actually) and it cost exactly what he said it would. The ages-​old tub was faded, cracked and corroded, and now it looks shiny new. Pay no attention to the one-​star reviews, this guy is great and we could not recommend him more.

I am so pleased with my experience with Bill Syms!!! I needed to have my tub reglazed and checked reviews on Unilocal to find someone good. The first reglazing business that I found on Unilocal and contacted never got back to me. I then reached out to Bill Syms via text. Bill got back to me within minutes to explain how his reglazing process is different, and better, than most. He answered all of my questions via text message and we scheduled an appointment for a reglazing. He was able to fit me in within 2 days. The morning of my reglazing, Preston (a really nice guy that works for Bill), sent me a text to let me know that he was on his way. Preston arrived on time and worked on my tub from 8:15am until around 6pm. My tub looks absolutely wonderful now!!! It literally looks brand new. I think Bill’s prices may be slightly higher than most tub refinishers because he and his staff use a special technique and apply 5 coats of paint to the tub. I’m ok with paying a little more if the work is done well and I don’t have to repeat the process anytime soon. Bill and Preston assured me that my tub will look beautiful for 12 – 15 years. I highly recommend him!

Called to get a quote, did not feel I got a professional interaction over the phone. I think I would give business to someone that understand he/​she is speaking to a customer not arguing with a buddy

Bill was excellent to work with! He redid our entire stand alone shower. He answered zillions of questions, hired outstanding laborers, promptly responded to texts, and created a beautiful shower for an excellent price. highly recommend and very happy with the outcome.

Bill Syms has done several jobs on my rentals. He is the best refinisher I’ve used on tubs and sinks. He charges about $ 60 – 70 more per tub than most others but I can rely on his work and materials. With three dozen old homes with only cast iron tubs and sinks, I have him as my go to refinisher.

I didn’t hire Bill. He was one of a few contractors I asked for quotes to reglaze the tub and tile in one of the bathrooms in my home. Although there were a few holes drilled in the tile (which had already been filled) there was no other damage to the tiles or grout and no damage to the tub at all (so it shouldnt have been an unusually challenging job or anything). The tub and tile were the original from the 1960 home, had never been reglazed, we’re virtually spotless, and had not been used in 20 years. He required photos to give me a quote. When his quote came back at twice, and thrice, what others quoted, I chose to use a more affordable contractor.
In response to the reply by By Bill Syms, who alleges that what I wrote in my review «is obviously my problem,» I’m supplementing this review with proof. On the job I initially contacted him about, the reglazing only, his bid was legit TWICE what the contractor we ended up using charged us. Bill wanted to charge us almost $ 1000 for the simple job. A more honest contractor charged us a little more than $ 500 for the job – which, by the way, looks amazing. So no, Bill, I’m. Not lying, and this is not «MY issue.» I’m sorry Bill felt the need to personally attack me over an honest help review. He turned out to be even more unprofessional than I first thought.
When I wrote back to ask Bill for a bid to. Install a glass shower enclosure, his bid to for the combined price of the reglazing and the enclosure installation were… YES, in fact, TWICE that of his competitors.
Sorry I’m the first to document how you grossly overcharge people, Bill. But that sounds like YOUR issue, not mine.
Since leaving this review, Bill has continued to pepper my inbox with hate messages. Not a nice man.

Again Bill has the story wrong. Nobody tried to fix that tub that’s the way the tub was for a long time. I stand by what I had said in the previous review. When I saw Preston all he told me was there was a piece of Bondow in the tub. nothing that he was doing was out of the ordinary and never told me of an extra charge for what he was doing. when it becomes to the sink, you take out the old drain piece and put on the other there was nothing that required a special plumber to come there. Sorry Bill you give one price and then you come out with another! When somebody razes a bill they call and get authorization you did for the one thing I agreed to the $ 75 that you rip me off for.

I was very disappointed in Bill. It was hard to get him out cause he is so busy so when he finally came out was very happy. He had quoted the job over the phone to my tile guy but when he saw the job he did a complete about face and said he could not do the job because he could not match the white. How did he not know that from the start. Then we decided that he could just do a patch. He made an appt to come back. The day before he was to come out I texted him to confirm and stated no because he was in Chicago. Was he even going to tell me? I contacted him several times after that but he just kept stringing me along till I gave up. I honestly think the job was too small for him and not worth his time but he should have just said that.

I had a really ugly kitchen sink and faucet, but didn’t want to tear up the counter to put in a new sink. After reading reviews of different re-​glazers, I contacted Bill Syms and made an appointment to reglaze the sink, put in a new faucet and replace the side sprayer with an under-​counter water filter. Bill gave me advice, was on time and did absolutely BEAUTIFUL work! My sink looks better than new. He is professional and definitely takes pride in his work. It’s hard to express in writing how happy I am with my brand new-​looking kitchen sink. If you want the work done right, call Bill Syms!

Bill is a class act! So fair and honest and does GREAT work! Our tub looks brand new! Bill showed up as scheduled and was fast and reasonable. We would highly recommend Billy Syms!

Bill Syms is the absolute best! He reglazed a bathtub in a 10 year old townhouse and it looks like a brand new tub. The caulking he used matched perfectly and when he put the shower enclosures back up he made the 10 year old enclosure look brand new. Bill is hands down the absolute best at his craft, do not bother contacting anyone else.

Bill Syms IS awesome. He really takes his time and you can definitely see it in his work. We had him close up our jets (super old tub) and reglaze the tub. It looks brand new. I have posted photos. Our guests at Thanksgiving thought we bought a brand new tub. My wife and I cannot be any happier. He also did our flooring, which we are absolutely pleased. Call Bill, he is THE man.

Bill Syms is the best. He was as good as his word. Once we had decided on a date for the reglaze, he kept it. He came down to the South Bay, without hesitation.
The work was flawless; he even put in a new lever on our tub. He took his time, there is pride of workmanship here. And the shower door is good quality. Marcos did a great job too. It looks like we had a total bathroom remodel, just from these two changes.
And…he seems to be a very nice person too. Thanks, Bill.

Bill did an amazing job. I know that’s what everybody says, and there’s a reason for it. The guy is great. I had this old shower stall with baby blue tile, that was faded & cracked. Re-​tiling was not an option because this is a condo, and the downstairs owner refuses to break the wall open to replace the galvanized pipes. So, I didn’t want to spend the money on retiling with a galvanized pipe in the wall.
Bill came when he said he would, and filled all of the holes and cracks in the tile. Then, he cleaned it thoroughly and prepped it perfectly for the reglazing. He came back the next day to actually do the spray painting. Perfect attention to detail and perfect work.
Marcos who works with him installed my beautiful new frameless glass door when the glazing was cured & took away the old one. Also a perfect job. The door looks beautiful on the new shower stall. I am attaching a before and after so you can see the work.

Billy just completed renovation on two of our bathrooms. We are very pleased with the results, and Billy was a pleasure to work with! He re-​tiled the floors, reglazed the shower and countertops and replaced a shower door. All the work was beautifully done. He was very professional. Would highly recommend to anyone. Thanks Billy!

I waited over 1 year for the management of my apartment building to reglaze a partially glazed tub, with unfulfilled promises from the insight landlady. Out of frustration, I researched and then contacted Bill Syms Maintenance. Two days later we fixed a repair date and his repairman Patrick came out to do the reglaze. He completely covered the walls, toilet, toilet paper holder. He removed the bathroom door so that he could set up the exhaust system to air out the bathroom once tub treated. The tub was completely stripped down to the original porcelain (not done on my 3 tubs), pulled out old grouting, treated the tub properly so glazing would adhere correctly (not done on prior reglaze). Patrick then reglazed the tub. We let the glaze cure overnight (he bagged my faucet which had an unknown leak so water wouldn’t drip onto the new surface). The next afternoon he correctly caulked around the tub encasing. I now have a tub that looks brand new. I have instructions on maintaining the tub (NO bath mats) and a 5 year warranty! Patrick was very clean throughout the repair, when he left all I had to do was put all the bath accessories back that I’d removed. I intend to call Bill Syms again to redo my two other tubs and do new grouting in my kitchen. I live at The Talmadge, built in 1922, so the apartment needs some tender loving care which I intend to give it, with the help of Bill Syns and his team. Bravo Gentlemen!!!

Bill was great in helping me over the phone as I changed out my 3 valve bath/​shower trim set. He made the job a lot easier when the instructions were vague. Thanks Bill.

Bill was great to work with. He did a great job cleaning out and fixing up our shower and some other spots in our bathroom. Looked like a whole new shower. And the cost was very reasonable.

Bill refinished an original tub in our 90 year old house. It was quite an eyesore with rust showing through the top surface before Bill did his work. After watching Bill I know that he is a perfectionist and does the job right the 1^st time. There were several steps in the resurfacing process that he did and he took his time on each step to ensure that final coat would last.
He also replaced the faucet on the tub which was no easy task. It had to be cut away from the tub being that the pipe fittings were so old and rusted out they could not be loosened.
I think this would have really upset anyone else doing the job but Bill knew exactly what to do and took care of it even though it added more time to the project.
The tub looks great and Bill was fantastic!

Bill did a very professional job. Can’t fault anything he did. Very clean and tidy. Finish on bath is excellent. He is very reliable, keeps his commitments.
In addition to re-​finishing our tub he arranged for the drain plug to be replaced for a very reasonable price. Overall the bath tub now looks like something you would see in a very high end hotel.
He even gave me a lesson in caulking!
Like someone else said, Bill is the Real Deal!

What can I say what hasn’t been said already, Bill is awesome, great, spectacular, etc. True to all, he does what’s necessary and then he goes further, if your not sure on this guy your beyond help, he has a perfect rating which is really hard to get these days. Thanks for the great work Bill.

Bill did a great job. He was very professional. Showed up on time, called or text before arriving. He removed the old ugly shower door. Filled in every hole on the tile from the shower frame. Superb craftsmanship.
If you don’t use Bill your missing out. I have posted photos — I say no more.

I moved into a beautiful old place that needed a lot of elbow grease. As I soon as I got to the bathroom I took a look at the bathtub and cringed but shrugged it off thinking I could just pumice stone, bleach, or scrub the crap out of it. Low and behold none of those efforts worked and I was left with the nastiest, stained, poorly caulked, scratched bath tub that was so old and abused there was no more enamel left in the tub area so it felt like sandpaper. Not. Happy. My first place with a tub since my move to LA and I have to bathe in that thing?!
So I started researching. I researched all of the products I could get my hands on because I’m a dyi-​er that loves to learn how to fix things and tackle new projects. And then I read about how Rustoleum Tile/​Tub Refinish smells. And how you have to do days of prep and it will still bubble up and peel and all of that prep ends up being worthless. Did I mention the smell?
I decided this was way out of my realm of diy and needed to hire out help who could do it right the first time. Called 3 places I found on Unilocal and not a single reply! Not even after a week of calling back and messages. Then I found Bill’s company. I read the reviews, texted him and within an hour he returned my call. What a breath of fresh air after a week of silence! He walked me through the price and the process and we sealed the deal.
Had to wait 3 weeks (he’s a popular guy!). He came on time and got right to work. His process consists of really loving what hasn’t been loved for many, many years. He gets rid of all the nasty, old caulk. He fills in all of the knicks and scratches in the enamel (or porcelain). He sands it, smoothes it. And here’s the key to hiring Bill: he uses a primer that’s going to keep your refeinshed anything refinished forever. He talks directly with the chemists that make the products he uses to make sure he has the correct make up of ingredients so it doesn’t peel after a year. Please know that a lot of companies do not do this and are using products that will peel! He masked the rest of the bathroom off so when he left the bathroom was clean!!! I can’t even begin to express how nice it is to not have to clean up after a messy contractor. He came back the next day and finished up some other odds and ends, caulked up the tub and added some new hardware onto it and man let me tell you it’s incredible! I feel like it’s turned from the eye sore of the place to the centerpiece. It’s the nicest, cleanest tub I’ve ever seen and it’s truly a joy to look at (and take a bath in).
Thanks, Bill!

LOOK NO FURTHER. BILL IS THE REAL DEAL.
I can’t express how much I was impressed with the professionalism that Bill have shown from my initial phone call to the completion of the job. Bill did a very good job on our challenging tub. When I first called him, he answered right away and set up an appointment with me to see our tub just a few days later.
I just got my tub refinished last week and I could not be happier with the results or with the experience.
This guy was GREAT! I could not believe the difference in the tub. Bill showed up right on time, went about his work promptly and the cost was very reasonable. The tub looked like new (it’s 44 yrs old.)
He scraped our difficult tub for a long time, and re-​glazed the tub to make it beautiful for us.
Bill goes extra miles to help a customer. I told him that I wanted to change all of my bathrooms fixtures from chrome to brushed nickel. I have a very tight schedule and it was challenging to find time to purchase everything I needed to replace. Without any hesitation, Bill sent me a text message while he was at Lowe’s and Home Depot saying that he found what I needed and ended up purchasing everything for me.
He was very careful and professional in regards to keeping everything clean and very honest.
Thanks Unilocalers! I hired him because of the reviews & I’m grateful I did.
If you are considering Using Glaze, take it from me, you won’t be disappointed.
He is very busy, so you may have to wait a bit… but well worth it. PUT THE PICS and write… Wow, thanks Bill for the awesome job. He may be busy but that speaks to the quality of his work.
I would highly recommend him! We will be using his services again in the near future.

What a find. I found Bill Syms here on Unilocal.
I have a few rentals. 35 years in this hobby biz. It is such a struggle to find reliable trades people who show up on time, don’t wreck your property that they are repairing, do good quality work.
Bill is a breath of fresh air.
— He starts the job on the agreed date.
— He does what he says he’s going to do.
— He keeps you appraised throughout the project — great communication
— The finished work is great
— His pricing is very fair.
My rental had circa 1981 tub, shower doors and tile surrounds. Bill…
— Removed ‘all’ the caulking
— Cleaned the grout in the tile surrounds
— Refinished the steel /​porcelain tub
— Replaced the faucet stems and decorative hardware, spigot, overflow cover, shower arm
— Re-​caulked everything
— Installed new shower doors
— and fixed a toilet issue that I did not know I had.
I’ll recommend Bill to my friends and will use him again.

OMG ! What a difference a day makes! He works hard and the result is unbelievable! My cast iron tub was dingy, stained, had a few nicks, and was just plain ugly. The cost of a new cast iron tub was way out of my budget. The new tubs are more shallow. I didn’t want acrylic. After removing the tiles surrounding my tub/​shower, I knew I didn’t want to deal with the hassle of removing my old tub. The only option was to have it reglazed. I googled the process and learned that stripping the tub and applying the new glaze takes hours– usually 6. Anything less will be a waste of money and need repairs in 1 – 2 years.
Just about every company on google was back east. So I once again turned to Unilocal for advice. I called 4 companies. I left messages, which were never returned, by 3 of them. Billie answered the phone!
Once again, the guy who answers the phone gets my business– must be my intimidating voice.
He said 6:15 AM and he was right on time. He just left at 3:30. The smell wasn’t as bad as I thought it would be. It’s 107 degrees out so it’s drying fast. But more importantly, it looks brand new. Actually better than brand new.
And Bill is clean. He cleans as he goes. Everything was covered and taped off. And I can use my toilet and sinks while the drying process takes 24 hours. He’ll be back to put back a couple pieces of hardware and caulk.
I should also mention that I contacted another reviewer to ask how her tub was holding up and the response was great.

We were looking to give our bathroom an update but didn’t have the budget or time to do a complete gut and remodel on the only bathroom in our house. We decided on a more budget friendly facelift which included reglazing the tub and all the tile on the shower and surrounding bathroom walls, replacing the bathroom floor, and replacing the toilet and vanity for new fixtures.
Bill Syms is honest, hard working, punctual, and is excellent at what he does. He takes pride in his work and it shows — the bathroom looks amazing and completely brand new. Even when we discovered 3 layers of vinyl tile under the current floor which involved removal of all the tile and existing subfloor, installation of a new subfloor, and leveling our bathroom floor in our old and crooked house, the project was finished within the expected window and there were no added charges to his already fair pricing. As an added bonus, Bill is a licensed plumber.
We were kept updated during the project with pictures and text messages. We are planning on hiring him again to retile our kitchen floor and add a backsplash down the line. Whether you want a small upgrade or a complete remodel, we highly recommend him!

Bill resurfaced our tub and the three tiled walls surrounding it. On the appointment day, he arrived at 7:30 AM and worked almost nonstop until 5:30 PM. He then came back a couple of days later to do the caulking and replace the fixtures.
Bill has a solid worth ethic and it shows in the outstanding quality of his work. His prices are very reasonable and he goes above and beyond to make sure the job is done right. We definitely recommend hiring Bill!