The girl at the counter clearly wasn’t listening to me at all. So they have $ 2 Tuesdays for pretzels and on the board they have 3 different pretzels on it. I wanted the cinnamon one and she tells me it’s only sour cream that the special is for. So why the hell do you have other pretzels on the poster? Then she points to another board BEHIND the one I initially saw and it says sour cream. I told her they need to move that to the front so potential customers can see it. You know, because otherwise you’d have irritated and hungry customers like me. Then I tell her just give me a cinnamon pretzel and she comes back with sour cream. So now I’m confused and she says the sour cream is the $ 2 pretzel. I told her I understand that and I don’t care I wanted cinnamon like I asked. Even if I pay extra. I don’t understand how listening skills are not a requirement at this place. I’m not hard to please, and I was irriated I couldn’t get the sale price I wanted but geez.
Tina J.
Classificação do local: 5 Los Angeles, CA
Even tho this place is supposed to close at 9pm, the ladies working here did not close. They had a line of people and kept helping all of the their customers. And they were friendly! Amazing customer service. This was May 14. Employees like that deserve a raise. This awesome pretzel shop is on the upper level near the Macy’s. You may expect a line, but they are super fast. I got the almond pretzel and cinnamon pretzel bites. The cinnamon bites were my favorite. They were piping hot, soft, and oh so much cinnamon! The almond one was delicious with lots of crunch. Simply divine. I will be coming back here for my future pretzel endeavors.
Candace B.
Classificação do local: 2 PANORAMA CITY, CA
I received $ 100 worth of free pretzel coupons from being a guest at The Talk. I was in the mall shopping last week and decided to stop here and have me a free pretzel. I present my certificate and the guy working behind the counter told me I could only choose one of three pretzels — plain, cinnamon and jalapeño, however looking more closely at my coupon, it said any variety. So, I asked why I was limited to only those three? He didn’t have an answer so he asked one of his co workers who was busy making more pretzels because at that time, they only had plain pretzels available. She was so busy, but she looked at the coupon and said to give us what we want. So I chose the cinnamon pretzel and my friend chose the pizza nuggets. They weren’t really nice about it. I just asked the question, I would have been okay with choosing from the three but if not, I’d at least like to know why not. Incidentally, I dropped my pretzel On the ground in the parking lot(lol) and didn’t feel like going to back to get another. I decided to go to another location at a later date to use another coupon. I shared my coupons with my sons and a few friends, I do hope they don’t have the same experience I did.
Zachary P.
Classificação do local: 5 Los Angeles, CA
Tl;Dr: Its pretty good. Ask for water cups. Yumm, I always get the mini pretzel dogs and this place always does it right. Their free samples are awesome. The mini dogs are always cooked nice and the pretzel wrapping is full of flavour and soft delicious. I recommend the upper level more than the bottom floor. Its located next to the banana republic and across from teavana. The people who work up here are really nice and my experience is always pleasant. They’ll give you water cups if you ask.
Angela C.
Classificação do local: 5 Long Beach, CA
I crave pretzels when I am at the mall, I mean that delicious warm aroma just drives me nuts when I walk by … Good pretzels, have samples, and I recommend the almond pretzel, pretzel dog, and cinnamon sugar. I like them all though. :)
Svetlana S.
Classificação do local: 4 CHATSWORTH, CA
Oh man just writing this review is making me crave a pretzel. The line here is ridiculously long every time I come. Yes, it does move kind of quick, but still requires a wait. Most of the associates that work there are young kids that fool around most of the time, but you sometimes get those really nice and respectful associates that want to make your experience a pleasant one. Most of the time, the cashiers are great with customer service. I highly recommend the salted pretzel with cheese, pepperoni pizza with marinara sauce and the pretzel dog with ketchup. I have absolutely no complaints about their pretzels, very soft and yummy! Much better than Wetzel’s Pretzel’s since they always burn their pretzels. I’ve made coming here my little tradition anytime I’m at the Northridge Mall. It is convenient since it is located inside the mall, on the second floor right next to the women’s Macy’s.
Ryan M.
Classificação do local: 4 Orange County, CA
Whether I am waiting for my vehicle to be serviced at Northridge Toyota, I am shopping, or just hanging around, I go to Auntie Anne’s at Northridge Fashion Square. There are two Auntie Anne’s at Northridge. After writing this review, you’ll all probably go to the location I go to. I go to the 1st Floor near the Sears Store. The one upstairs near Macy’s is always PACKED. There is only one thing I get at Auntie Anne’s…a Jumbo Pretzel Dog($ 4.84). I’ve never gotten a pretzel or anything else. It always buttery and delicious. What else to say, but I always walk with great joy when I have a Jumbo Pretzel Dog and walk down the Northridge Fashion Square like I was a millionaire. If you see me walking like that, you know I am or just had an Auntie Anne’s Pretzel Dog. Unilocal is my Review, My Story, and My Life. It’s time to share it.
