Portillo’s Hot Dogs

This is an awesome restaurant. The service is always really fast whenever I visit, and everyone is always friendly.
I usually visit this location the most, and I would definitely tell anyone to check it out.

I usually won’t give 5 to a self serve place, but the concept here is great !!!
The Italian beef was delicious !!!
I’m your newest customer!!!
The interstate billboards lead me here.

Very good the atmosphere is amazing. Hotdogs are great! This place is great when all you want is some good food and a blast from the past

Just the best! No matter what location i go to is always the same great experience, quality and good customer service. Employees are fast and friendly, the food is always fresh and tasty. I like the fact they ask for ID when paying with a credit card, don’t have to worry about identity theft

Considering the price for 3 beef sandwiches, they were rather skimpy. As for the taste, the beef was bland in seasoning.
Literally 2 pieces of sweet peppers on sandwiches also. Large fries not truly large compared to other fast food places — though the container is. The saving grace for me, the fries were not seasoned fries.

I went through the drive thru with a simple order. One hotdog with everything, one small fry and one cheese burger with pickles, catsup and mustard. I had to repeat it at least 3 times. When I got home the cheese burger was covered in mayo with onions, lettuce, tomato and a little catsup (couldn’t find mustard). I called the manager and told him my order. And he repeated back that I wanted a cheeseburger with just mayo. Really the staff does not listen. And no wonder with clueless leadership. I go to other portillos all the time and NEVER a problem. Perhaps they need to look at replacing staff.

This restaurant is a must if you’re in Chicago. I’m sure there are better hole-​in-​the-​wall places around, but Portillos is iconic. You can’t go wrong with their Italian beef (with hot peppers) or their Chicago dogs. Their fries are great… the crinkle cut style… so are their onion rings! And if you’re feeling extra hungry… go for a chocolate cake shake. You have to eat there at least once while you’re in Chicago… past that, go where your stomach leads you!

Still serving excellent food after all these years. My order was handled professionally, fast and the food was great. Thank you Portillos.

We just flew in from California and wanted a Chicago hot dog. Only one in our group ended up actually have a hot dog but everyone loved their meals. My husband had the Italian beef sandwich and can’t stop talking about it. I had the fried chicken sandwich and it was just what I had wanted. We definitely wished we had one in the Bay Area.

I swear that today when I ate my favorite Italian Beef sandwich from Portillo’s that they CHANGED their hot peppers.
They were ‘bigger’ and they tasted different.
Anyone else notice that?

This place is the bomb!
My beef sandwich with hot peppers was just amazing.
Service is fast. Food was fast. Food tasted so good. Great people here.
Definitely one of my favorite fast food places.

The hustle and bustle at this place the whole staff all cheered up, was a treat I am not that into hotdogs n all but I am glad I tried this place out. The young girl who took our order was patient, food was served in timely manner and they have this thing where they Rhyme your order number e.g. 107 here is your heaven, very clever. And the girl was very cute. The food was great nice taste, the only thing bothers me was the bun of my hotdog was little too soggy. Chilli was tasty with melting cheese and there fries with melting cheese and there chicken and bacon burger is awesomeeee must try if u like the crunchy bacon. I’ll go again if I am craving the chilli and chicken n bacon burger.

Melhor hambúrguer que já comi aqui em Chicago !
Tudo muito bom, batata frita bem quente e crocante, o pão muito macio, a carne saborosa e ao ponto e o molho muito bom…
Sobre o atendimento, também não tenho o que reclamar, super bem atendida desde o pagamento até a retirada do lanche !

I suppose we shouldn’t have liked this place quite so well, and yet every time we’ve visited Chicago we’ve made our way into one of the Portillo’s locations. As with the now departed White Hen, dropping by while in Chicago has simply become a ritual… although in this case, it’s fun, and it’s tasty!
This location is among the best of the Portillo’s in the area, and is always clean, well staffed, and has ample seating available. With parallels to Johnny Rockets and Steak N Shake, this is hardly The Hancock Room or The Drake… and it isn’t supposed to be. Yet for a casual environment with an American diner atmosphere, Portillo’s makes for a happy little nosh before driving back to the hotel or venturing downtown.

Food is great!
I had a beef sandwich with hot peppers easy deeped… and fries. I LOVED IT!
Very fulfilling. Best beef sandwich I’ve ever tasted. Been coming here ever since.

Hubby came back from China for a «visit» and had «missed» Portillo’s, so of course, we had to go. I went to the drive thru, which always amazes me. How do they get everyone’s order straight and moving «like a drive thru»? The procedure seems effortless and seamless. I know they make mistakes, from time to time and it’s not fun, or okay, when it happens to you; but they aren’t perfect. However, very, very good and pleasant and professional, no matter what the weather.
As for the food — always great. Everyone was satisfied and full.

Never again. What a horrendous experience.
Just went though the drive through around 10:30pm. The manager was outside reading someone the riot act not 5 feet from all the customers in cars with our windows down. How embarrassing and awkward.
Then get to the pay window and the girl is dancing and slapping the other guys. She finally sees me, literally a minute and now all cars in front of me at the pick up window are gone. She tells me how much and then goes back to playing with her friends. I lay my money up on the counter from my car. She asked me if I wanted my change. I just drove forward. Seriously!!!
Then the guy handing my food out wouldn’t open the little door all the way so my food bag was all squashed up in the mostly closed doors. Fries totally upside down and spilled… and cold since the money girl can’t do her job in a timely fashion.
No straw either. It’s no wonder they have a sign for new managers. I won’t be back to that location.

What is there not to love about this restaurant. There food is so freaking good! I believe that their French fries are the best I’ve had. I’ve tried so many items on their menu and I’ve liked all of them. If I had to pick a fave, it would be their Italian beef! They make it just right every time! Dry with hot peppers for me please. Oh and they have free refills for iced tea! Yes!

What more is there to say about Portillo’s? They’re a Chicago institution and I still like their Italian beefs over anywhere else I’ve tried. This location is pretty spacious and nice, especially compared to some of their other venues. The workers, while not overly friendly, got my order right and had it out in no time. I was able to get in, wolf down some delicious hot food, and get out quickly — exactly what I was looking for.

If you are looking for a new lunch spot, you have to check out the local Portillos. I
This one is good, pretty darn good.
Decent hot dogs and Maxwell Street Polish that was really good.
I wasn’t overwhelmed as I have been at other locations.
I will need to keep coming back and see if it can rise to 5 stars.

I love coming to this place for one reason and one reason only — that being the food. If I were to base my Unilocal rating solely on the food, I would give this restaurant a four or five on the five star scale. The place has delicious stuff — no doubt about it. Every time I eat here, I’m completely satisfied. I normally get the Chicken Caesar Salad which is just wonderful. Their dressing in perfect. I also usually get a side of fries which is always hot and fresh out the kitchen. I’m positive that any thing ordered off their menu will not disappoint.
Unfortunately, I have to incorporate their service in this rating. The workers here are not friendly, likeable, respectful, nor anything of that nature. They stare you down when you are ordering with an unfriendly set of eyes, they’re impatient, they’re stingy with the condiments/​peppers, and they make me not want to eat here. I understand that the place gets busy but it is unprofessional to inflict a sense of urgency to move on to the customer while I’m in the process of ordering. Perhaps the displeasing traits are due to the fact they hire too many young kids with no manners or experience in the restaurant business. I don’t know what it is, but I’m not a fan.
With that being said, get your food via the drive-​thru! You still get the delicious food without having to deal with insensible servers taking your order at the register.