Kidstown Drop-in Childcare Center

I needed childcare for my 3 year old when I decided to go back to school. We love KidsTown. My daughter asks for her friends there everyday. The staff has always been friendly to our daughter and us. We have referred friends and family who also are now KidsTown members. So happy we found this place.

We love drop in kids town! The Staff and owner are very professional and make our son feel very welcomed! Without having family in town it’s hard to find good care and people I can trust. The staff is great about sharing information on our son’s day. I love that I can leave him there feeling confident that he’s in great hands! It’s also a plus that my son gets so excited whenever we drop in. We’ve been going almost 2yrs! So convenient too! I can take him to play there for an hour while I grocery shop etc. not many daycare/​sitters will do that. I’m very grateful a friend told me about drop in kids town. Stop in and check them out!!!

I’ve been a Kids Town mom for over two years, and I have never had major issues. I am choosy where I let my daughter play, as we have not always had great experiences elsewhere, but I’ve never had a negative childcare experience at this center. I appreciate the fact that they have cameras around and have a secure entrance. Any question of security can be checked. Also a deterrent against abuse claims.
This is a good place for a child to play for a few hours while his/​her parent (s) run errands or have a date night. I’m sorry to see some of these reviews, but I can tell that these were cases where there was no chance of finding out the whole story, or of giving a second chance. I’ve never had problems. I’ve forgotten my daughter’s cup before, but it’s not a big deal; they can and do provide water. The center’s daily schedule is posted on the front desk, and toddlers are only placed in the high chairs during story time because they are fe
d first. (I asked about this… makes sense, too, if you stop to think about it.) Whenever I’ve had and asked questions, management has been more than happy to talk to me and explain procedures.

Worst daycare in town. DO NOT take your kids here! We’ve had several incidents with this place, which usually just involved one particular older woman constantly yelling. When I asked the owner to review the footage to see if the woman was yelling, she said its «just the way she was», but apparently nothing was ever done about it.
This last time we used them, both my 10&2 y/o’s were crying hysterically. My 10yo said that there were 2 older women this time that were extremely mean, constantly yelling at all the toddlers, just for acting like toddlers. The same woman demeaned & disrespected my 10yo, for trying to comfort her baby sister. She even brought my 10 y/​o to tears, then grabbed her face and FORCED her head up yelling «what’s wrong!!!» My daughter told her she didn’t want to talk to her, and looked away in tears so the woman called my daughter disrespectful!
Toddlers were left in high chairs without food while the older kids had circle time. (Then they screamed at the toddlers for crying). She forced my older daughter to climb on the playground equipment to watch my toddler, AFTER I was told that toddlers weren’t even allowed on it for safety reasons. My daughter overheard a conversation by two of the employees… the mean one was apologizing to the other worker for being in a bad mood, saying her gym instructor had called with some sort of news she apparently didn’t want to hear. But she never bothered apologizing to my daughter. Finally, when my 10 yo picked up her crying baby sister she was yelled at again and told that she wasn’t reliable enough to watch or hold her!!! My daughter told me that every time an adult entered the facility the woman would immediately become very nice and sweet until they were gone again.
We definitely don’t need any disrespectful, two-​faced bullies alone with my (or anyone’s!!!) kids.

Very upset by the way that I was treated today. It was our first time and I was really hoping to like the place so that I had a place to take the kids sometimes when I have errands to run. Unfortunately the extremely rude lady that was at the front when I picked them up ruined that. Will never take the kids back. Too bad.
Also, I took both kids their cups but for some reason they never gave my youngest his. Instead they were making my oldest share his with the youngest. Not a biggie but just a sign that they aren’t very observant or attentive.

All I did was call inquiring about services and what I got was an extremely rude lady on the other line. Not no but heck no! If that’s how they represent their business over the phone I could only imagine how my child would be treated! Unbelievable!!! I wish I could’ve gave zero stars!!!

When we first took our daughter here we thought it was a good choice. I was able to meet with the owner and talk for a few seconds and she seemed very nice, and the prices were reasonable. But as time went by we noticed that our 4 year old was less and less thrilled to go, and even at some points asking why she had to go and if she could just stay home. We’re not sure why, or if something happened.
One night I went in there to pick up around dinner time and there wee four infants in high chairs screaming and crying. The lady that was watching them seemed very overwhelmed and frustrated and I can tell it was rubbing off on the children.
I feel that the people there are might be a little over their head some days for the amount of children that are being cared for. They are not very personable or friendly when you are approached.
The place is VERY clean and organized, but i feel that it may be small for the amount of children that can show up.

We brought our kids here for the first time this week and it was the first time they had ever been to any sort of childcare center (they are 10, 9 and 7). The building was impeccably clean and there weren’t any crying children.
We filled out our stack of paperwork which we handed in. The director wasn’t as friendly as I would have liked but the other lady (the owners mom) was amazingly nice!
The kids said that they had a great time and they are already asking when they can go back. They loved it there. The center has an older kid area where none of the little ones are allowed, and the kids thought that it was really cool to have their own space. Great place, we will be back for sure.