The Basement

I’ve been to this restaurant several times. The food was okay, and atmosphere like a typical sports bar. But the service was slow, slow, slow each time. It’s like they’re waiting and hoping you will go away. (?)

This is a cool little joint with some great specials. If you’re looking for nothing fancy and your typical bar grub, check this place out. By no means is this somewhere to go out of your way for but if you’re near by and want a decent bite and a cheap beer, check this place out. On Monday nights they have half price pizza and gyro’s and $ 2 22oz domestics. For $ 11 and change I had a meat lovers pie and two beers.
They also have a pool table and a TON of tv’s for the games.

We were on a Northfield bar crawl and stopped by the basement. I got a little nervous when I saw the Unilocal rating was 2.5 stars mostly for service, but saw that I should try the burnt cheese fold over. We were pleasantly greeted and had a great server. We got $ 5 pitchers and the classic burnt cheese which is like an omelet but made with cheese instead of egg. We had a great time, tried something new and didn’t break the bank.

I have tried this place twice. First time was not good… But thought I would give it another go round since it is so close to where I live. Again, not great. Both times it took over 40 minutes to get our food. Neither time was the place even half full, and we only had 3 people at our table both times! Once we received our food, it was alright. But definitely not worth the wait. Overall this place is ALRIGHT at best. Atmosphere is kinda cool, service is somewhat friendly, and food is egh.

This place had way too many tv’s, poor service. Had no beer/​wine list so quite difficult to order anything, the waiters had a partial list they read from. The food was the typical seen everywhere, nothing standing out. Unusual bar layout making some seats more difficult to wait on. Some bartenders really engrossed in chatting near end of bar, not helping others that were scrambling. Never going back.

My experience here was very basic. Went on a Thursday night to go and watch the CAVS game. Wasn’t crowded however the bar didn’t have 2 seats next to each other and was only 8:30 at night. We were greeted by a server until 9:30, the appetizers we ordered weren’t to shabby (that was until I woke up the next morning). Every drink/​shot I asked for they didn’t have the alcohol for because of Thanksgiving being the weekend before (why they didn’t put in an order for my bottles at a bar is beyond me) at the end of the night I asked the bartender to surprise us with a shot because everything I was asking for they didn’t have. I told her «surprise us with a shot something along the lines of whiskey (since that’s what we had been drinking) but mixed with something so it’s a little tasty» and the waitress brought us the most expensive shot they offered (Threewise Men) needless to say it will probably be a while if ever that I will subject myself to this bar and grille. No doubt there is defiantly potential for The Basement to be an awesome time to throw back some brews and watch a game with good people, but the atmosphere was lacking in regarded to their customer service and quality of food, along with the availability of booze. You guys can defiantly do better, just saying.

Food was great but they totally dropped the ball when it was time for the check.

Terrible service. I’m still waiting. And waiting And waiting., as long as your not hungry and not thirsty it’s an ok place to go

Great food for a bar and a great bunch of employees. I always feel welcome there and leave satisfied. They have the coldest beer on tap too. If you like pizza, the Kaluger Chicken Pizza is the best. The fries are fresh cut small shoestring and are best when they’re crispy. If you ask for extra crispy they come out perfect.

The best sub I’ve had in a long time! The server was great and I will definitely be back soon!

Want to love this place and hate to give it such a low rating but I have to.
This restaurant has such potential and an amazing opportunity to give us all another place to eat regularly while peeling customers away from the Lizard but they are run so amazingly poor I am afraid it never will live up to their potential. We came with a big group last night and our dinner took an hour to be made. To op it off they forgot to make my dinner…19 people eating and I sat there. This would have never happened at the Lizard.
Did the manager apologize you ask… no. He decided the better thing to do was make excuses. Did he comp my dinner… no. It is as if they didn’t even want me to come back.
People in this community need another place to eat so bad yet The Basement continues to think they are a nightclub that serves food. Them call themselves a sports bar but I’m not sure they realize what that means. Turn the damn music down and be a sports bar. People want to watch sports and talk but it is like they just don’t care.
The food is great and if they actually decided to run the restaurant professionally and commit to being a sports bar they will slay them in this neighborhood. I am rooting for them but my hopes are not high because they haven’t figured it out yet and it has been nearly four months with no progress.

The food was great at a great price, will defiantly come back. Try the burnt cheese!

Huge improvement from the ownership of Panini’s. The staff is entirely new, which was completely necessary to turn around this place. I live close-​by so I felt impelled to write this review because there is only one review and it’s negative. I’ve been to The Basement maybe 5 times since it’s opening and I have been very happy with the service each time and have been equally as happy with the food and pricing.

Don’t waste your time or money. Customer service and properly prepared food is non existent in this establishment and nobody seems to care.