I want to express concerns about the lack of responding to customers with allergy issues and cross contamination. I have been to B&L two times in the last month. Both times an order was placed for a Gluten Free Pizza. While I realize they are not a GF establishment, I do expect them to take precautions to ensure their best effort at no cross contamination. HOWEVER, both times I witness them cutting the GF pizza with the same cutter they had just used on a regular pizza. Last night I placed the order also stating absolutely NO tomatoes. So not only did they use the cutter on a regular pizza, they also used it immediately after cutting a pizza that had tomato sauce and sliced tomatoes. When I pointed out to the owner that he had just cut my pizza with the same cutter he got very angry and wanted to argue with me. Then his daughter started in on me. I explained that they needed cross contamination training and was told that the mother attends those type of classes(but does not pass it on to employees?). The owner then threw the pizza he had made on top of the oven as he continued to berate me. I was then informed that if I wanted it cut with a separate cutter I would have to request that at the time of my order. I explained they would not have to worry about that as I would not be ordering there again. There are many restaurants that go the extra mile to make certain your food is not cross contaminated and that all of your allergy needs are met. I am a Certified Food Manager, have worked in several food establishments and know that precautions can be taken in restaurants to reduce cross contamination, starting with designated cutting boards, cutters, utensils, etc. that are only used for allergy issues. Please use caution when eating here if you do have food allergies!
Luke L.
Classificação do local: 1 Northfield, MN
I came here with my fam just to have a delightful time and eat some pizza. We sat in the biggest booth cause we didn’t fit anywhere else and it was dirty so we asked them to clean it…15 min later it was half clean. Not to mention my shorts that got quite wet(never apologized). I would tell you how the food is but haven’t got it yet.
T D.
Classificação do local: 2 Northfield, MN
I find it quite funny that they show a pie cut pizza on this ad, but in reality they only cut it in squares even if you beg them to cut it like a pie. Their response was(this is how we do it!) Love the food but we decided to take our business somewhere else after years of constantly pleading for a pie cut and they defiantly kept sending square cut in spite of the customers request.
Claire G.
Classificação do local: 5 Flagstaff, AZ
Delicious pizza, friendly staff, pleasant atmosphere. I highly recommend B & L’s Pizza!
Kat C.
Classificação do local: 4 Santa Fe, NM
We came here to celebrate after st olaf toyed with carlton and then spanked them with 57 unanswered points in the 2nd half. So we needed good pizza as it got just a bit boring after they kicked out the olaf cheer team. After you’re ahead by 50pts, your stomach and cold nose begin to take priority. so B&L was open during the 4PM lunch and dinner break where other places were not. We liked that it was warm, had lots of booths up and down the sides of the restaurant, but could also accomodate big groups with the moveable tables down the middle. The waitresses were all super nice, checking on us to refill our drinks at good intervals, and even comped our salad when it was forgotten during the shift change. We ordered the gyro pizza as it sounded good and it was a flavor I had yet to try. It was great and we also thought the salad was pretty good for a college town pizza place. The place was super clean and the bathroom rather immaculate. Overall the food was a solid 3, but the service was so nice, the place so comfortable, it gets bumped to a 4.