Sac 9

First, I have never given any establishment a poor rating, but this was the worst experience ever. Staff had a major attitude, shortest pedicure my daughter and I have ever had. Reviews weren’t great and we should have known, but we’re in the area and decided to try it. When checking to see if my polish was dry they smudged my polish and never bothered to fix it, just walked away. Do not go here. Negative 10 stars.

I love this place. I can always get in and the ladies are pleasant. Lydia is my favorite manicurist there. Ask for her!

This place is gross. Filthy. My no chip was a mess and destroyed my nails… They must buy black market junk. No telling what’s in it! The staff was rude and disinterested.

Literally the worst place to get your nails done. Went today with my friend who is getting married this week to get our mani pedis. They rushed us in, sat us down, and told us to let our feet soak. While soaking we looked through the many options for no chip polish that they had. They asked about 4 times, «what color for no chip?» In the span of less than 5 minutes while we were obviously still figuring it out. Once we did, the lady started my pedicure and another woman came by and did my manicure WHILE another lady was doing my pedicure. (Which is very hard with a no chip!) i was so confused because every single manicure table was open. But instead the girl was balancing everything on the side of the pedicure chair. It was awful. I had no opportunity to relax at all and enjoy it like I was hoping. Instead I had two women who barely spoke English barking orders at me every few minutes, rushing me to be done, as if they had somewhere else to be. I was shocked at how rude these women were. The one doing my manicure was ON FACEBOOK ON HER PHONE while she was doing my nails. Not very professional at all. When they were done with both, I went and sat at the front of the salon, shocked by how quickly it went and how not relaxing it was. And, WE WERE THE ONLY PEOPLE IN THE SALON AND NO ONE CAME IN FOR ABOUT 15 MINUTES AFTER OUR NAILS WERE DONE. Their employees are more interested in their People Magazines and their iPhones than in giving their customers a good experience. Additionally, my pedicure is done very poorly. We will see how good this «no chip» manicure is. I will not be back for any reason at all. So not worth it and there are better places to go.

I’m going to go out on a limb and say avoid this place unless all other suburban Chicago nail salons burn down. I’ve had plenty of no chip manicures in my day and this place provided me with hands down the worst one ever. Not only was there incomplete color coverage, but also polish all over my cuticles, how does that even happen? Additionally, she completely disregarded the sides of my nails!
My friend got a pedicure, which looks okay… but we are attributing that to the fact that our faces are 5+ feet away from her toes.
Constant pestering and up-​selling is also annoying and a huge turn off. All things dirty, yuck. Despite working 1 minute away I will not be returning.

Lidia for mani-​pedi, and waxing is the one to go to at this salon.

I used to live in northbrook and so came here pretty often because of its convenience/​location. I now live in the city and still drive out to get my nails done here because they are meticulous and pay attention to my specific concerns about nails/​feet etc. Phoebe is the girl I go to regularly (maternity leave began last week tho so maybe out for a few weeks). However, I have been satisfied 99% of my visits there no matter the person. I prefer Phoebe because she is extremely meticulous, paints thin coats of polish so that my nails don’t look clumpy. She is good about really cleaning cuticle areas and just overall so great and super nice. I came here for my wedding mani/​pedi and for my bridesmaids as well.
Overall — better than most of the nail salons in the area and I have tried at least 5 or more in northbrook and walked out only to go straight to sac9 to get my nails redone!

Sac 9 receives 1 star for convenient location and another for décor.
I stopped in when they first opened awhile back and wasn’t wowed by the quality of my manicure or pedicure. I gave them another chance on a few occasions and again felt like they did a mediocre job.
I stopped in again a few weeks ago as I was in the area and in desperate need of some nail TLC. They took me as a walk in & the manicurist commented on what bad shape my cuticles were in & suggested paraffin treatment. All was fine until she started to apply the polish & it was literally melting off my fingers. The person next to me even commented on how horrible my nails looked. I asked to have the polish reapplied with another color. The result was slightly better but at that point I just wanted to be done and get the heck out of there.
Absolute worst manicure ever. Don’t think I would recommend if you are extremely picky about your nails. Nail salons are a dime a dozen and this place just doesn’t measure up.

I stopped in today on a spur-​of-​the-​moment decision & after seeing their signs for discounts. I got a pedicure & no-​chip mani. Very nice & clean overall appearance. Plenty of no-​chip color & brand options. Good quality mani & pedi & they took off the acrylics I had made the bad decision to try again, however they wanted to use a rotary sander on my super weak nails– ouch! They still used it after I did an acetone soak, but it wasn’t as painful as the pre-​soak attempt. Prices were a bit on the high side for the area salons tho… even with the discounts.

This place takes the cake for the absolute worst pedicure I have ever had in my life.
I had seen the first two reviews of this place on Unilocal and it is quite close to my house, so I looked forward to giving it a try.
First off, the service is just not good. When I arrived, I waited in the front area for a bit, expecting someone to come up to me. Surely, one of the several people who was standing around doing nothing would have had the time to do so. Unfortunately not, and I ended up having to walk up to someone in the back to tell them that I was there for an appointment.
I decided to put that behind me as I sat down in one of their chairs, which was relatively comfortable. Unfortunately, the water was WAY too hot… and I have a very high heat tolerance. So, I let the water cool off a bit before putting my feet in — obviously not enough to ruin a pedicure.
I generally expect a pedicure to be a somewhat relaxing experience… this one was not. There was literally about a 5 second massage. no exaggeration. It just seemed like the pedicurist wanted to finish up and go back to chatting with her friends.
That, along with the fact that she cut me, would still not be enough to give this salon a 1-​star rating. It was the end product that really upset me. I realized, as the pedicurist started pulling the base coat out, that she was done trimming/​filing my nails. This seemed very strange to me, because my nails were uneven. Not just a little bit uneven, TOTALLY uneven. Like, SLANTED. Like, I could’ve done a WAY better job myself. I mentioned it to the pedicurist, and she said that she could not do anything about it because that was the way my toenails naturally grew.
I am not new to pedicures. I know what my feet look like pedicured. I know that when I have a pedicure, my nails do not have a 45 DEGREE SLANT. She acted like I was some moron who had never done this before and preceded to ARGUE with me. Finally, she agreed to file them a little more. They were still SIGNIFICANTLY slanted, and she absolutely refused to do anything else. This was obviously overseen/​overheard by some guy who I could not tell if he was supposed to be a receptionist or was the manager. No one did anything about it. She told me it would look more finished when they were painted. So, I let her.
I walked out of there with a HORRIBLE pedicure. I showed it to some friends to make sure that I wasn’t crazy, and they were appalled that anyone would let me walk out of their salon like that. I had to go get a pedicure elsewhere the next day which, surprise surprise, they were able to do properly.
To top things off? They sent me a facebook invitation a couple days later. Please.
I am convinced that the two good reviews from not long after they opened were written by people who worked there. Stay FAR, FAR away from this place.

I love how clean they keep the salon.
BUT, they do a horrible job at manicures!!!
Pedicures— okay job!
Manicures they make the acrylic nails very uneven.
The 2 older ladies (I forgot names) honestly cannot do manicures. They rush so much, that the nail polish ends up on my cuticles.
I used to come here a lot!!! But not anymore, the people are fake and rude and rush with everything and end up with a bad manicure =(

Just OK. I’ve experienced WAAAAAAAAAAY better (in the city) for the same price. The massage chair was weak, didn’t feel too good. The water was not too warm. The salon was cold. Not too relaxing. When you are getting a manicure you cannot view the television, but you can hear it (that’s irritating, right?).
Not a very relaxing experience. The massage for mani and pedi were quick and perfunctory.
Also received no help digging out my keys (manicurist sat and watched), no help getting my coat on. She really didn’t seem too interested in me at all, even though I was the only customer. The manicure and pedicure were good, though, which is obviously the most important thing.

I was in need of a good pedi/​mani and found this place through Unilocal reviews. Unfortunately I was dissapointed by a no frills manicure and pedicure and exceptionally rude service.
I’m from the city and used to paying about the same while getting amazing service. I don’t expect much but with all the manicures I have done in my lifetime I am used to a nail salon that takes care of their customers from the moment they walk in the door to the moment they leave. For example, a quick massage after the pedi while the nails are drying, or perhaps help getting on your winter boots and coat. Or even helping you dig out your keys from your purse as not to ruin your nails. Not here. My manicurist just sat there on a couch watching me from a distance while I carefully manuevered not to damage the nails.
She cut me on my cuticles where I started bleeding and didn’t even say anything even though she noticed I jumped in my chair at the pain while I kept blowing on it after she insisted on putting acetone on the wound. Seriously, that stings!
I don’t plan on going back. I’m sure I’ll find another nail salon that measures up to the city ones…

Beautiful shop, great services, they need to work on scheduling as it seems that it is very loose. there are a lot of walk-​ins. I think they are doing a ittle better integrating walk-​ins with appointments. I really like going there and will continue to be a customer. They also have every Essie and OPI color available!

The best experience I ever had at a nail salon!

I visited Sac9 today on a spur-​of-​the-​moment need for a pedicure. The place is brand new, so it looks gorgeous on the inside. I can’t remember the name of the woman who did my feet, but she was so excellent. The foot massage and complimentary callus treatment were wonderful perks. The only thing i would consider a downside was the lack of nail polish choices, but given that they’re new, I’ll assume more shades will arrive.
One thing that sort of annoyed me was that they had 4 kids running around the place and i think were relatives of someone who worked there. I’m fine with the place accommodating children, but I’m not at a daycare, I’m at a salon.
other than that, the place is great! reasonable prices and the pedicure throne massagers are lovely. brava!