L.A. Tan

just awful. had a spray tan scheduled and the girl that was supposed to do it never showed. After waiting for 45 minutes I was offered a complementary spray tan to make up for this awful experience. Just called to schedule the appointment for that spray tan– and guess what… I was told it expired! so much for «courtesy»… very unprofessional place. And forget about customer service!

The staff here is very nice and helpful, but this is by far the dirtiest tanning salon I have ever been in. I have been here about 10 different times hoping something would change, but every different room I have been in has had garbage on the floor, band aids stuck to the floor for several days, sweat and lotion on the bed from previous tanners. The last time I was there I saw a layer of dust all over the top of the bed so you know they do not even touch them. After I left, I was waiting in the car for a friend for 10 minutes and the staff member never cleaned the bed I was just in. So nasty!!! They should be reported to the health department.

I only use the versa tanning bed at this location and the staff have always been wonderful! I have never experienced the versa room being dirty, and it’s always well stocked and ready to go! I was actually surprised to read all the terrible reviews so I thought I’d post my own experience. Happy tanning!

This place is horrible, the staff is rude, the place is filthy and seriously you have to buy goggles or stickers. I walked out before I even started and I’m never going back. I highly recommend California Tan!

love versa spa. but that’s about all I love about this location. one person says price is a certain amount and another person says price is another amount. no one seems to know what is going on. I thought they were open on Sunday but I guess not. what tanning salon wouldn’t be open on Sunday. I’ve tried four times and no one answers and it’s 12:30. maybe if they tried to serve customers (you know-​the ones who pay your salaries) they’d get better ratings. the versa spa is usually clean but that’s probably b/​c it self-​cleans. though most other places also go over it by hand…

Service? Haha.
Like everyone said… little Lysol could help

DIRTY!!! If I could upload pictures I would. Every room I’ve been in has had stains and sticky brown (I’m assuming lotion???) residue on the walls or floor or smears on the mirror. I only go to this location because it is the closest to where I live and I can not resist a $ 5 Tuesday. In my most recent visit half of the bulbs in the bed I was in were either out or about to burn out. On a different visit the girls at the front desk had their friends behind the counter and one was sitting on her male friend’s lap and apologized to him when she had to get up to check me in. In every visit there has been some sort of distraction by the staff and I felt that I was a bother to them. Overall, despite the location I will not be going back here.

Just writing an update cuz I was surprised to see 2 bad reviews. I wrote my review because I was so frustrated with Boston tanning salons & feeling nostalgic. I don’t know what the problem is with tanning in the Boston area — but generally the beds suck, there are NO level 1 stand ups in the entire Boston metropolitan area (only nuclear burn-​you-​in-​2-​minute stand-​ups), the prices are 2−3x what it is in IL, they start the «5 minute countdown» for you to get all your lotion on /​clothes off out instantly & will not give you more time, they don’t discount per minute (they charge $ 15+ per SESSION whether you are a first timer in for 5 minutes or 20 minutes — no discount for 5 minutes) and there is never parking anywhere — or it’s in the middle of some suburb 30 minutes away down a dark alley in some creepy place where they also sell Red Sox t-​shirts and do nails. LA Tan is the opposite of all this & I got spoiled going there. So, who cares if the girl at the desk is on the phone? It’s not exactly a lifelong «career» for most people here with Ritz-​Carlton aspiring staff (though most are nice anyway). Their job is to take your $ and put the minutes in the system. And they are also rude as hell in Boston (but that applies to any customer service experience in the entire city though).
I hope you told them about the dirty bed so they could clean it (sometimes it’s hard to see in there and they have to constantly clean beds every 10 minutes). Just posting it here doesn’t help.
(Update) They need to put the garbage cans back in the rooms… that is annoying. And what’s up with us having to bring the towels to the front now «for sanitary reasons» — you mean because the staff can’t get the towels and empty the garbage cans — this is for customers to do now? [Update again — they put the garbage cans back & the towel signs are gone… thanks!] They seemed to stop the hard sell on minutes and lotion when I said I am only here for a vacation & have more minutes than i need and more lotion than I will ever need. Some of the new girls are also totally clueless about the beds at the desk. I ask — «do any of your beds have AC in them» and the reply is «all of our beds have fans» — ok… AC is not the same as a fan… I like AC — like the Soltron XL Chill, for example (actual AC — not a fan). Well — one bonus is that they added mirrors to the rooms so I can apply lotion better (well, all except two rooms I think).

So I love L.A. tan, and although this one is closest to my house, I’m thinking I’m just going to go to the Riverwoods one instead! Almost every time I’ve been in this location its been FILTHY. I went in today to tan and was downright disgusted. I got greeted with the usual «Hi, whats your last name», which is fine, I’m here to tan, I don’t need much of a conversation. It wasn’t until I walked not even two steps away that the girl picked up her phone and goes «UGH, sorry about that» to whoever she was talking to. I know working at a place like that can be boring, but when you have a customer, use a little bit of common sense. I used the level 4 stand up bed (one of the most expensive) and got out early, because when the fan in the bed started up the amount of garbage that came rocketing at my feet was atrocious. Eyewear, empty packets of lotion, pieces of paper, it was disgusting. Usually I don’t think to much if there is a piece of something on the floor, but this was downright nasty. When I opened the door to get out I noticed that there was lotion splatters all over the door and walls. Like I said, I love L.A. Tan, but this isn’t a location I’ll be coming back to.

Slowest service ever. Took me 15 minutes to get in to the empty mystic tan booth.