AA Service Co.

I have been a customer of AA for over a year now for the preventative maintenance plan. Alex M completed our system check this morning and signed us up for another year service. He was very thorough and explained what he was working on and gave me a free lesson on how the heating and cooling system in our house works and what to do to take best care of it. He arrived early and was very considerate and friendly while at our home. Thank you Alex and AA service!

Tom T was very personable, professional and knowledgeable. He figured out the issue & fixed it immediately!

We have used AA Service for years. They are always dependable, personable and knowledgeable, as was Jim S (Sinden).

We have used AA service for several years and we are satisfied with their work. We had Lance P. as our tech today and he did a great job. He is knowledgeable, doesn’t try to hard sell you anything, does his job, leaves no mess, and gives some good HVAC advice. We are happy with his work as well as AA Service.

Jim G provides great service each season. Very happy with AA service in NOrthbrook.

Another great periodic maintenance visit from Jim G. His work is thorough and meticulous. AA Service can be proud to have him as a technician and as a representative of the company.

Great service. Called to let us know arrival time which helped because my wife had to leave work to let Tim in. Very thorough which is always the case with AA Service technicians.
We had a system failure warning and being a maintenance customer they came out at 10PM for the same cost as a reg. service call. The repair was covered parts and labor under our warranty.

AA is as good as it gets. Friendly, professional and 100% focused on making customers happy. We have done business with them for decades, including complete system replacement at two different houses, They deserve the highest rating.

Scott S. did an excellent job diagnosing our A/​C problem, explaining it and repairing it efficiently. Without going into all the details, Manager Mark Kramer made it an even better experience. We have been using AA Service for more than a decade in two homes and will continue doing so! I would highly recommend this company for your heating & air conditioning needs!

I have been using AA Service for over 10 years and have never had a bad experience. Their service people are prompt, polite, and go above and beyond to make sure everything works properly. I would highly recommend them!

Brett did a great job and went above and beyond… I have always been impressed by the service given by AA Service Co. and its employees.

Jeremy and Frank were great to work with our installation of new furnace and air conditioner. They were very professional and were finished in a timely manner. My entire experience with AA Service Company has been excellent and highly recommend. Their pricing is competitive and high quality service.

Very professional and courteous — I felt he and AA Service are very reputable and have my interests over making a profit —

Tim B. Is an awesome service tech. He is truly knowledgeable and professional, going above and beyond to provide excellent service. I highly recommend Tim B. And AA Service for any heating or air conditioning needs.
Dave A.

I came back from a trip close to middle of the night and the heater was not blowing hot air. My family and I were freezing and it was also during winter. I was so afraid the family would get sick from being so cold so I picked up the phone and called AA Service Co. They transferred my call to Kraig and he was a life saver. He gave me tips on what I can do to possibly fix the problem over the phone and when nothing worked, he came over immediately to help me to repair the heater, it was almost 1 o’clock in the morning. He was very nice and professional about the service he provided and he was able to repair the heater so that my family wouldn’t freeze. I would definitely recommend AA Service Co and Kraig to anyone who needs heating and AC helps.

We’ve used AA service since we moved in 6 years ago. Another great service visit with Jim S. today. In addition to performing the service that was needed, he called back to the office to get me recommendations and a quote on having a smart thermostat installed when I asked about it and talked through some other questions I had, carefully explaining everything along the way. I really appreciate the time he took to ensure all my questions were answered. Since AA charges a flat rate for service, I didn’t pay any extra for this extra time.
He also recommended that we move our carbon monoxide detector from our back hall (next to exterior door) to near our bedrooms to get a more accurate reading.
As usual, I appreciate the care and time AA service technicians take. We’ve been completely satisfied with AA service.

I’ve been using AA Service Co for almost 10 years. They have always done a great job doing the preventative maintenance service on my A/​C and Furnace at the multiple properties I had during that time. They also did a great job installing my new furnace when I needed one. I’ve had Jim S. as my tech multiple times and he’s always done a great, thorough job and answers all the questions I have or addresses any of my concerns. I’d recommend them to anyone.

We have been using AA Service for many years now and have always been very satisfied with our encounters with the sales, service, and office personnel. AA Service is a very professional organization. The office staff is always very helpful and their system for reminding people of their appointments is very buttoned-​up. Our interactions with Scott in sales were very good. He is honest and helpful. What more can you ask of a salesperson?
We just recently had our annual furnace check. Scott S. was our technician. He was prompt for our appointment and was thorough and honest. We have a very old furnace and he could have easily told us that we had to have our furnace replaced immediately and we would have believed him. Rather, he made sure everything was working properly, informed us that we should get a sales quote somewhere in the near future so that we would know what our costs would be should our very old furnace decide to die. We spoke with Scott S. for a short while and he let us know how important it was to him to work for a reputable organization such AA Service. He’s been with them for about 3 years and has been in the HVAC business all his working life. He is proud of his work and of the company. We apologize to AA Service for not writing a review sooner since we have been satisfied with all of the technicians with whom we have worked.

I had to recently replace the gas furnace at my townhouse. Scott was great in helping provide a realistic estimate.
I got the appointment within a week. Jeremy helped install the furnace. Very speedy and professional.
I had a lingering feeling that I was getting fleeced by Shavtiz and it got confirmed by having worked with AA. The furnace replacement costs were 60% of what Shavitz had quoted me.
I am never going back to Shavitz. AA is awesome.

I’m an idiot. After returning from a few days away, we returned and I thought the air conditioning was not working correctly. I called AA Service spoke to Donna who told me she’d have so one at my house in a hour even though it was late Friday afternoon. AA is my regular service provider for heating and air conditioning.
Andy C. arrived, promptly. Andy did a complete inspection of my unit inside and out determining that the air was running perfectly. He continued to check the thermostat and found the problem. Andy was exceptional. He reviewed all that he had done. Told me how to run the unit more efficiently.
I really appreciate the speed at which a technician arrived. The excellent quality of the service, and professional knowledgeable technician Andy.