Lucky Gorilla Computer Services

My laptop died and I couldn’t do a thing; since it was late at night I couldn’t run it over to Best Buy to have someone look at it. I «went analog» & pulled out the trusty phone book, called Lucky Gorilla because they are local and come right to your home with no travel charge. I received a call back within minutes from Erica, one of their techs: she was professional, polite and made arrangements to come to my home. She arrived exactly when she told me she would & got right to work, successfully recovering all my important data. She worked hard to revive my laptop but it was toast (which I kind of knew… the data was what I needed though so I was so relieved she was able to save it!). Erica was great: professional, polite, good-​humored & worked fast. Best $ 88 I’ve spent in a long time & I’ll totally use them again (although I’m hoping I won’t need to!). BTW, went to Best Buy that day to purchase a new laptop, was told they charge $ 100 for data recovery, and you need to leave you laptop with them, in their store. I’d rather pay less & receive personalized same-​day service in my home!