Very, very snotty service! I called to ask about buying some of my vintage and used clothing, and explained I’d heard about Uncle Margaret’s on Unilocal. The woman answered me by asking, brusquely, «Were you that person who called a few days ago and left a message with a number that didn’t work?» It was kind of shocking. Not to mention unprofessional! Clearly, she thought there’s only one person reading Unilocal!Boy, is she wrong!!! And, I wasn’t that person. I explained I was looking to sell some of my vintage and used clothing. She explained that she only bought«TRUE vintage, not 80’s or 90’s clothing.» I explained,(somewhat defensively), :) that I had TRUE vintage clothing from the 70’s and 60’s, and read off the labels. «I don’t know them,» she said, and asked, brusquely, «No dresses?» I was offering pants and shirts. She said, «No. I’m not interested. I can’t help you.» Thanks a lot. Clearly, the owner must be doing really well to treat her customers(or future customers) so poorly! If you want respectful, professional customer service, Uncle Margaret’s is NOT the place to go!
MaryTyler M.
Classificação do local: 5 Cambridge, MA
Another item in my top 3 things I miss about Northampton. This is one of the best thrift/vintage stores I’ve ever been to, and as a costumer I consider myself an old pro. The lady who runs the shop is one hell of a great gal — she will pretty much sell you a piece for whatever you think is fair. Often times she offered things to me for less than I tried to haggle for, especially if it needed repairs. She seems genuinely interested in finding good homes for her great collection than just making sales. Also, I love how she puts together costume ideas during the Halloween season. She always has a Prince outfit on display. That is pretty much my top criterion for a quality person. Definitely not a place for regular clothes — this is special occasion, dressy vintage, but the only place in the PV to find it.