GoGreen Cab Co.

Disappointing and unreliable service. I prepaid $ 30.00 over the phone for a short trip, Northampton to Amherst, and included a 20% tip. Then the car calls to say that they are picking up someone else too and end up showing up 25 minutes after the time I reserved the car for. Why such a high fare for a shared cab that doesn’t arrive on time?

I have nothing but nice things to say about this reliable taxi service, though I have always made a reservation first for pickup. Prompt on time arrivals, safe drivers who know where they’re going, efficient dispatchers. Prices are fair – only $ 15 more than a shared shuttle to Bradley. A new go to taxi service for me.

Very efficient and friendly!

It’s OK. I just started a job with an org that has an office in Northampton and this is their go-​to. The first time I used them, I arrived during the last train of the night at Springfield, MA from Amtrak, which meant the station was closed right after we all got off. So I waited outside in the dark in a town i don’t know for about 10 – 15 minutes. A station employee was a little concerned and asked if I had everything set since I was the last person waiting. When the driver DID arrive, she was nice but she had a back injury and couldn’t help me with my luggage. I, too, have a back injury but sucked it up and aggravated my back to lift my luggage into the backseat of the vehicle. It normally wouldn’t be an issue, but I had been traveling all day — literally 12+ hours — so it was already in bad shape and then the car was high on top of it. To add insult to injury, my destination hotel’s lobby is on the second floor, which required MORE lifting. sigh. Oh, and the driver didn’t seem to even know that the ride was prepaid (tip + all) by my employer.
On the trip back to Amtrak they came on time, but the car smelled weird. I think I saw a good amount of cat hair and it did smell kinda… pet-​like. It was unseasonably warm and the AC didn’t work either. Not the worst experience, but definitely not the best.

Used these guys to get home from a wedding reception this summer — they were glad to drive us back to the hotel late; and, the price of the trip was very fair.
However, I realized when I got home that I did not have my sunglasses. I called the company and said that I may have left a pair of expensive sunglasses in one of their cars. A week later I get a text from one of the drivers saying he found my sunglasses wedged between the seats. By then I was no longer in town; so, he went ahead and mailed them back to me priority. Talk about a class act.

Drivers are rude, inconsiderate and unsafe. Customer service is terrible. There are plenty of other cab services in Northampton — use one of them instead!

It’s been surprisingly difficult to find a good, reliable taxi service in this area. After reading the review here, I tried GoGreen Cab Co. today, and was very pleased. They were prompt and courteous, and the rates are reasonable. I’ll definitely use them again in the future.

Very pleasant experience. The driver told me the company was reorganized a few months ago, used to be owned by Peter Pan Bus, now driver-​owned. They have 3 cars and are acquiring a 4^th. Nice cars. I was impressed, by their rates and particularly by the literacy of my driver. I took another cab company from the Northampton airport to a nursing home in Leeds. The other cab company had a sleezy driver who took longer to get to me than promised, charged me $ 18 and seemed to wander around a bit. On the return trip the GoGreen driver showed up when he said he would and charged me $ 8 and drove efficiently. These guys have reasonable rates and they don’t try to take advantage of the ignorance of an out-​of-​towner.