Acme Automotive Center

Nobody likes taking their car into the shop, but these folks made the process a whole lot less horrible.
I was rear-​ended by a big truck, and took my car to Acme to get it fixed. Everyone who I spoke with there was incredibly helpful. Rob even called me multiple times with updates when the insurance company was slow to respond. In the end, it was determined that my car wasn’t worth fixing, but even then, the folks at Acme were incredibly helpful, giving me the phone numbers of local salvage yards.
Take your car to these folks — they won’t disappoint!

I immediately felt welcomed and taken are of when I stepped into ACME. My repair consultant not only worked with my every step of the way and kept me updated, but he helped me understand how collisions and insurance companies work. My damages cost close to $ 3000, and it was all fixed within a week and a couple days. He made it a point to get my vehicle in and out of the shop. Another great thing I loved was that the receptionists knew me by first name, and were very personable.

I brought my Blizzard White Prius to Acme because of red paint scraped onto the front fender. Although I just dropped in without an appointment, Lisa immediately walked out to the lot with Ray to inspect it. Ray did some remarkable magic, within moments every speck of red paint was gone, and the Blizzard White fender sparkled like new. I’m not sure which was more impressive – the friendly, accomodating, receptive staff, or the excellence of service. I highly recommend Acme, and will be going to Acme in the future for all my auto body needs.

I signed up on Unilocal just to write a review about Acme. I called to set up an appointment to get my car looked at after I was hit in an accident. The woman on the phone was so nice and got me an appointment first thing the next morning, she even called the rental car company for me and had them come pick me up. From then on I only spoke with Lisa and I really can’t say enough nice things about her. She explained everything that was going to happen, dealt with the insurance company for me, responded to my e-​mails quickly, and called with updates as they happened. I just picked my car up today and it looks amazing, clean inside and out and you can’t even tell I was ever in an accident.

Excellent experience at Acme! Rob looked at my front bumper which had become detached, called in one of his mechanics, and he fixed it right then and there. The end result looked terrific. Both Rob and the mechanic were professional and personable. AND, they didn’t charge me anything! I was in and out within 20 minutes with a huge smile on my face.
I’ll be bringing all my auto body work to Acme in the future, and I highly recommend them!

I called two body shops to get info on bringing my car in to get fixed, it had a lot of damage from being rear ended. I chose Acme because Lisa was very nice and incredibly thorough on the phone, she even let me email her the estimates given by the insurance appraiser so she could have all the info before I even came in.
Don was really nice and personable, he called me with updates and was always available to answer questions whenever I called him. He had to have the insurance appraiser come back once they disassembled the car and they found further damage, which required them to total it. So I didn’t actually get any body work done there, but I’m sure if I need it in the future Acme is the first place I will go.
I also love their online system which is updated every weekday and allows you to see the progress of your car, with photos, so you can be assured that they are actually doing the work needed and it’s not just sitting on the lot.
The best part about them is that they are such nice people!

they just fixed my door that was slightly off kilter, but they did a very nice job and were extremely helpful and friendly and accommodating.

Full disclaimer: I only had to have an insurance inspection done, so that is the extent of my experience with Acme.
Now that I got that out of the way, my experience with Acme Auto was fantastic. I needed to get my new car «inspected» (the insurance inspection where they take a bunch of pictures and that’s about it) within a handful of days. I tried calling the Midas and they told me I’d need to get the car washed before the inspection and that even if I did that, by the time I drove over to them the car would be too dirty for them to take the pictures! So… no one ever buy cars when there is snow on the ground? Absurd!
I called Acme and she said as long as there was no snow on the car and it was sunny we’d be good to go, no appointment necessary. I got in and out in less than 10 minutes and even received a nice follow up letter in the mail early the next week.
Thanks Acme!