Johnston Casuals Furniture

Core product and design are superior; welded metal frames often with glass or granite inserts. The trouble is they’re incapable of shipping the right product or packaging fragile components (such as granite) in a fashion that will preclude breakage. All-​in-​all quite a sad story because if they fired the entire shipping department and got it right, this would be a 5-​star rating. Instead, they have inflicted a nightmarish situation on me wherein I am out over $ 4,000 and have a useless bar table and the wrong glass top on my coffee table. The real ‘kick in the head’ is when I called them directly, the representative said I wasn’t their customer. Instead, I was considered to be the customer of the online furniture company (
) from which I purchased the items. I must say,
has gone out of their way to resolve all the shipping problems