DIRECTV

DIRECTV likes to tout themselves as the most loved entertainment company in the country, believe me when I say theyre the worst .How can I say that, well I have Verizon Fios now (the best, if you can get it, get it) Comcast half as good as Fios .And then there is DIRECTV. Why do I tolerate it, because my seasonal home is on an island off the coast of Maine, NO CABLE .
First let me explain, if you have any strong storm you’re apt to lose service and wait 10−14mins as it searches for satelellites .We had 3 mini power cuts back to back maybe ¼ of a second each and it took 45 mins before we could go back and watch .This never happens with cable. Their personel are bad, oh once in a while you get some intelligent people answering the phone .I avoid all this by going to retention right away. You would think DIRECTV would by now have learned how to make a remote that works .I have a 5 year old Toshiba that cannot be programed .Oh you can turn it on and off, but cant adjust the volume .They keep coming up with new remotes and adding numbers to program, no I can’t program, I have to use 2 remotes, the TV plus the DIRECTV’s .It’s funny I had called tech support complaining a while back, she told me she has 5 TV’s and she can only control 2 tvs with her remote .So why doesn’t DIRECTV fix them, no such problem with Fios or Comcast. Finally last year I was paying $ 68 a month for service which has gone up to $ 105 for what? nothing has improved .I used to be able to suspend my service for 8 months, 6 months was normal but you could extend it for another 2 months .Well DIRECTV took care of that, no more, I was told if I bought my equipment I could suspend my service, which I did for a few hundred dollars.
So in the end, if you can get cable go with it, any company is better than DIRECTV, Times Warner, Comcast you name it .If your on an island you are stuck at the mercy of DIRECTV, and I don’t like it $ 105 and no premium channels, I even eliminated all sports versus on FIOS I have every premium channel, ⁵⁰⁄₅₀ internet and land line phone for $ 165​.So save yourself some grief stick to cable, any cable company. You wont be happy, but you wont be sorry either.

Had comcast for way too long… decided to save me $ 1200 a year and go to DTV
Robert the install man was awesome… they are neat and clean in your home… they put covers on their shoes when in your home. He was very nice… answered all my questions and lives local so in the event of an issue… he is HERE! As far as the viewing, TV is so amazing with color and clarity… the price is mindblowing and love love it!

I moved into my new home on August 8^th. The guy that installed my service put my whole home DVR/​GENIE on a window sill in the basement directly over my washing machine. He REFUSED to move it and secure it to a beam in the same area (literally within 2 feet of where he balanced it). I have called repeatedly to ask to have it moved and they refuse. My service has been lagging, not pixelating or freezing but actually lagging. In the middle of a tv show last Saturday, my two boxes on the main floor of our house suddenly lost signal. I called and they kept me on the phone for AN HOUR AND 48 MINUTES making up shut off and reboot both boxes and climb over our washing machine and reset that box over 10 times!!! We repeatedly asked for a service call which we took out the insurance for. After almost two hours, they set up a service call for 5 DAYS LATER!!! Yup, that’s the fastest they can get here in MANCHESTER, NH — 5 DAYS!!! Totally unacceptable. They gave me a credit of $ 17 for being without tv. Totally unacceptable. I mean seriously, how many times do you think we need to unplug boxes before you understand it isn’t working. Worst part was, we’ve done this song and dance with their tech department on the phone so many times before, we had already unplugged and rebooted the systems 3 times BEFORE we called them. What a waste of time. Their services are unreliable and their customer service is even worse. I so wish they weren’t the only game in town.