All Star Movers

We used All Star to just box our stuff and load our rental truck for our self-​move to Atlanta, GA. I’d say our experience was better than expected. I worried because I thought it took longer than they estimated to box our stuff. But their final charges were still within their original estimate. In packing our rental truck, they couldn’t quite get everything on, but it sure wasn’t for trying! In all fairness, we didn’t sell everything we had hoped to before the move. When I got to GA and unpacked the truck, I couldn’t believe how well everything was packed in there. The guys (Larry, and forgive me Don/​Dan can’t remember now) were good workers. They helped me haul the excess stuff down to a local U-​Haul and the upcharge for that was very reasonable also. I would definitely recommend them for local moves in the DFW area. From all our stuff in a 26 ft Penske rental, I only came across one breakage item: a small window in a china hutch. My wife pointed out we went over quite a few bumps/​potholes on the drive out, and the glass was very thin. I don’t think it had anything to do with the packing, but was more likely the rough road. Should be very inexpensive to get repaired. All the other breakables and wood furniture came through fine.

Prior to my move from Houston to Bedford, I had decided to load and unload my moving truck myself, since I had next to NO furniture, and only had a small apartment. I was fine with this decision until I tried to load my *brand new* queen bed onto the truck by myself, and not only hurt my hand, but destroyed my mattress when I had to DRAG it out to the truck. At the last minute, I decided it was absolutely necessary to hire movers to unload my truck when I got to Bedford. Since I couldn’t find any movers with reviews on Unilocal,I went to Yahoo!
I trust Unilocal (and Unilocal only) for many reasons. All-​Star Movers had 2 ratings on Yahoo! that were both pretty good, so I gave them a call. The girl who answered was INCREDIBLY friendly and seemed really nice. She took down all my information, and promised I’d get a call back with a quote quickly, which I did. About 45 minutes later, a man called me back, and quoted me $ 85/​hour, with a 2 hour minimum. This basically sucked, because I only had a 14ft truck, and I got it loaded by myself in 2 hours. I didn’t have time to shop around, I didn’t have time to negotiate, and I didn’t want to deal with it anymore. I knew I was calling with really short notice (can you unload my truck at 5pm today?), and that I was gonna have to pay for that. He told me the soonest they could get to me was between 1pm and 3pm the next day. Ok, that’s fine… I should have planned this better.
At 2:45pm the next day, I got a call from the mover telling me it’d be «closer to 4pm» because he was running late. A few minutes after 4pm, he called me to tell me they were outside.
Cutting to the chase, they were very unprofessional, one of the guys was trying to flirt with me, and the whole time they were bringing in my things, they were talking about who’s house they were gonna go «chill at» after they’re «done with this».
In the end, I paid $ 170 for movers who showed up over an hour late, got my truck unloaded in 30 minutes (very fast, but sucks having to pay for 2 hours), and acted unprofessionally.
On top of all this, I tried to pay with a credit card, and the reaction I got from the mover was, «What do you want me to do with that?» I ended up writing a check, but please believe that I didn’t tip either one of those guys. The only reasons they get more than 1 star is because they got the job done quickly and on short notice, and because the girl who originally took my call was very sweet and helpful.