Friendly’s

Took my grandson here for his birthday. He had chicken nuggets and fries, me and my boyfriend had burgers all were good. No complaints on the food itself. The waitress was very friendly but she was mia for the most part and there were only 4 other parties having dinner. So not busy at all. My grandson who is 8 said to a passing waitress «ummmm excuse me… can we have our dessert now?“she went and got our waitress for us. They have a little kiosk on the table that you can pay your check on. That was very convenient.

Our family used to come here often for years, tonight has definitely reminded us to stay away. This has to be the filthiest Friendlys we have ever seen, the partitions between the booths are so disgusting, they are covered in grit that is months old, my wife’s food came on a dirty plate, and the vents and surrounding ceiling tiles above us are black. We received our appetizer with no plates, so the four of us just ate off the dish it came on, our food came but we did not have silverware, nor did we have napkins. The manager came over to apologize about my wife’s dirty plate, and he was visually an exact example of why this restaurant looks the way it does, his pants are hanging below his bottom, his hair looks like he just rolled out of bed, and he seemed to want praise for knocking my wife’s meal off the bill. It’s sad to see Friendlys try so hard to rebrand and bring back that old time feel and service level, only to not even be able to provide a clean environment for families to dine. Tip: Do a walk-​through after closing and look at what people focus on while waiting for their food, you will see that there is a lot of work still to be done, take care of it before reopening. There is no way that this place looks this way from one day to the next.

The worst customer service by far. Pretty sure the «manager» is the one who took my ice cream order and cashed us out at the window and the experience was beyond awful. No customer service skills what so ever the whole time talking he was short and had a attitude. When we handed us our ice cream he slammed them down on the counter and walked away. I’m not one to complain as I myself work in the customer service field so I get how things go but this is beyond unnecessary. Never ever going there again horrible experience.

Had the lumberjack breakfast w/​sausage, scrambled, French toast, and home fries. Coffee was hot and fresh. Waitress was friendly and attentive. All the food was hot and uneventful. The best part was all breakfasts are ½ price. I’ve eaten at other friendlys in past, all are average.

Customer Service Great Food is simple Can make at home definitely a kids place Dennys is more flavorful in taste I guess the Ice Cream is the big Deal for this place and the happy birthday song the root beer soda was the best

Disgusting is all I can say. Wish I wasn’t so in shock and I took some pics. The rancid smell that smacks you in the face when you walk in is appalling. I’ve been here 3 times now and each time it gets worse. We were sat towards the back and walking through there were about 6 tables that I could see that were not bussed just fermenting. We sat for 12 minutes as I watched the 4 waitresses and 1 hostess ignore us. No one came to say hello or take a drink order. All we wanted was some ice cream, I had to go and now we are happily at the new nice clean Friendly’s in North Attleboro. Health Department Def needs to pay North Prov a visit

I don’t usually go to Friendlys because it’s ranked one of the dirtiest places to eat at, and the smell every time you go hasn’t changed at all since I was a child. Maybe because they use those fake push vacuums instead of real ones.
Anywho I won’t eat here for the food because I don’t enjoy it very much. But I came this 1 time for ice cream which was good thank god. The selection of ice cream is good a nice long menu I really do enjoy. When we got our ice cream we really enjoyed it.
On the other hand out server Nicole sucked badly. She only had to bring up ice cream that isn’t hard to do. She forgot to bring my fiancés soda and she never came to ask us how the ice cream was. The service was so terrible.
The only reason for the 2 stars was because I loved the ice cream other wise Nicole needs to be retrained.

I’ve dined in dozens of times over the years. Been to the ice cream take out window more times than I care to admit. But lately this location has been very lacking for me. First thing I noticed when I strolled in a couple weeks ago was that the whole front area/​ice cream window reeks like rotten milk. Putrid is the only word I can think of. No one is smiling. They all just look miserable as hell, waiting to go home. The floor is gross. The ice cream tastes fine, but if presentation is your thing look elsewhere. In terms of dining in, it’s always a wait for a table even when the place is basically empty. Again, your food will taste fine but presentation is lacking. It’s also fairly pricey for what you get. But if you’re into listening to kids scream while you eat your supermelt then yeah this is the place for you.

Not a very pleasant odor throughout, my guess is that it’s the carpet. In need of a good cleaning, from menus to windows. 2 stars given only for service from a sweet server & for the good ice cream at a great value (BOGO).

I wish i could give this restaurant negative stars. By far the WORST service i have ever had. We went in on a sunday night waited by the hostess for 20 minutes along with 5 other groups of people waiting to be seated. The servers werent even making eye contact with the customers and we told it would be another 15 minutes on top of the 20 minutes we just waited, seeming as though they WANTED everyone to leave so they could just focus on their ice cream take out area. There was a whole back row of tables and 4 tables that needed to be cleaned. Instead of cleaning off the tables or placing customers in the empty back row which had at least 8 tables theyd rather them wait at the door in a herd of people. We ended up walking out along with 2 other groups of people. For workers that work on tips you would think theyd be a little better with the public AND their job. UNBELIEVEABLE. I will deffinitly not be visiting this friendlys location again along with everyone i know.

My partner told me that he used to love Friendly’s. His parents would bring him here all of the time. I thought it would be a cute gesture to try and relive those awesome memories.
I was wrong. And he agreed.
If I could rate this ½ a star, I would! There were so many things wrong with this visit that I would NEVER go again.
1. There is a horrible stench that does everything but welcome you into the establishment. Wet rag? Nasty carpet? No idea what it was but that was a warning sign I should’ve abided by.
2. The place is dirty. Napkins, straw wrappers, crayons, dried up food, and stains everywhere. The menus were sticky and I wish I never touched them.
3. Our waitress never told us her name. I tried to order two flavors off of the menu — both of them were ‘no longer being served here’. She suggested I order a ‘Friend-​Z’ and I didn’t have any desire to disagree. My partner ordered a brownie sundae. We thought the ice cream could be the saving grace — maybe we’d come for take-​out if it were yummy…
4. NOPE! Goopy, melted messes. Unappetizing presentation, poor flavor, sad + never returning customer.
We didn’t think ice cream could be done incorrectly. Friendly’s proved us wrong.

Went here after enjoying some good Denny’s food in Warick and this place has quick fast service that is awesome! Staff is knowledgeable and attentive! Had to just get a Sunday because we were here for just dessert! I will def go back! Love the Sunday!

Bad smell in entrance, must be the rug. Terrible service, okay food. This place will definitely close its doors if it keeps it this way.

About a month ago my grandson got me to go to this restaurant for breakfast. I would never have picked this as my choice.
The special I selected was «spot on». I had two eggs, home fries, two sausage links, english muffins and two enormous pancakes for $ 4.99. My grandson had a large stack of pancakes for $ 3.99.
He had orange juice, I had coffee… because I was a senior, my coffee was free (unlimited). The check for the meal came to $ 9.70. Let me repeat that, $ 9.70! Where can you get a meal for that?
I introduced my monthly breakfast club to this restaurant. Normally our bill was about $ 50. at IHOP, it was about $ 30. here.
I won’t say this is the best eggs or home fries I’ve had, but they were ok. The pancakes were quite good. The unlimited coffee cannot be beat!
One final note, the waitresses are friendly and attentive and have made it a pleasurable experience.
Not the best, but if you want a good breakfast for a good price, this is the place.
I have been back a few times! I consider myself a new customer. .
.

I visited this location with a friend of mine who lives down the bend from this spot, I am not from the immediate area myself. I know this isn’t the best of areas but that shouldn’t be an excuse. We called in our order 10 minutes before we both walked in to pick up 2 honey BBQ chicken melts and cashed out at the take out window. Upon walking into the entryway we both were stopped with a funky mold/​dirty smell that we both mentioned to each other after we paid for our sandwiches. We were out doing errands for a while beforehand so I used the restroom that was dirty had a caution wet floor sign blocking the door but if the floors were washed they were done with dirty mop water or something because my feet were sticking with every step. While using the facilities there was a little boy and his older female caretaker using the ladies room. The older lady was in the stall next to me while the little boy waited in the main part of the extremely small restroom. A restroom that small should maybe be used as a single stall/​use since the sink is stuffed into the corner. BUT, back to me main point. the entire time the little boy was waiting he repeated himself at least 6 times. Why does the trash stink so bad? to the response of his caretaker… I don’t know Brody over and over. I don’t blame him, it definitely reeked! After the dirty unfortunately very necessary trip to the ladies room I joined my friend to wait another 15+ minutes for our two sandwiches that are essentially 3 chicken fingers tossed in BBQ sauce on grilled toast with bacon and cheese. The only difference between the two was one was with ranch and the other without. For some reason they completed mine packaged it and left it sitting on the counter while they JUST STARTED making the 2^nd one. My dinner sat on the counter while we waited another 10 minutes for the second one. Once the 2^nd sandwich was completed again both our packed sandwiches sat on the counter while the counter employee who had seen us standing there forever walked away to take another ice cream order. How about you pay attention to the two people who have waited over 30 minutes plus 10mins drive to restaurant ordering time and hand them their bag. Once we got to her apartment to finally eat our dinner instead of our hands we found no napkins utensils or anything.
we know its a friendly’s not a gourmet restaurant but this was the worst example of this chain either of us have ever been to. I wouldn’t be surprised if people go home with sour bellies and attitudes on a regular basis from this location either. Needs New Management Bad!

Nothing good about this place. Service not good. Good not good. Wouldn’t recommend this place to anyone.

This is a dirty place. The menu pages are stuck together and the tables have a film of dirty rag water on them. The bathrooms at this friendlys are the absolute worst thing about this place, though. They just smell so much like urine. It is disgusting. Also, the last time I was there and waiting for a table we could see and hear the staff loudly fighting with each other in the kitchen because it is so open and visible from the entry area. I generally like the food and ice cream here and bring my son because he enjoys the food too. But will never go to this particular location again!

This is Friendly’s, people. Not exactly home of the elite cuisine. The food was exactly what I expected. However, the shining star of this visit was our waitress, Doris. She was so much fun! She was just the stereotypical image of the American Diner waitress, even down to the name!

Horrible, horrible, horrible! Snails crossing the Mojave move faster than the service here. If I could rate this place a negative 5 stars, I would.

Seeing as though I used to love Friendly’s as a kid, I will never EVER eat breakfast there again after having a horrible, disgusting experience there once a long time ago.
I was with my dad one morning and we decided to go here for breakfast. I was starving and ended up ordering a plate of pancakes. When the waitress came with the food, I was absolutely appauled at what I saw, which was a dark, disturbingly long piece of hair dead in the middle of my pancakes. Are you kidding me? The waitress was even careless when my dad yelled at her about it until he threatened to walk out, only then did she try to give me another batch of «free» pancakes.
The only reason why I’m giving this disgusting place two stars is only because I love the ice cream, Monster Mash was always a fave. Atleast the ice cream is hairless… for now.
Wear hairnets for heaven’s sake!